What an awful place to work. This was the straw that broke the camel's back. Worked here for less than a year. Could not take it. Poor Management, poor communication between departments, VERY toxic working environment. They don't pay overtime but expect you to stay and work for free instead of leaving yourself some work for the next day. Makes sense, right? People constantly call in "sick" just because they can, and management won't schedule another person to fill in for that "sick" person, so you'll be doing the jobs of two people every time that happens, and it happens a lot. Oh, and you'll be called on your days off non stop to cover for "sick" people. And they won't just call you, they'll barrage you with texts and emails like you're the only person in the entire hotel that can help. You can also be cut from your shift at any time, if it's not busy. If you brought up any concerns to the GM, you'd be called ungrateful. And if you brought anything about the behavior of the managers to HR the response will be "Well, if you really feel that way, maybe you just shouldn't come back tomorrow" as in, just quit if you don't like it.
There's just a long list of bad things that come with this hotel brand, Top to bottom..
Free lunch - Food for the masses
low pay, don't pay overtime, horrid management, toxic environment