Working at this Roots location was not a good experience. This location lacks traffic, and many hours are spent standing around. It’s a small store so there isn’t much cleaning to do. Whenever they would get customers, they’d neglect the concept of “Customer Independence,” and check up on their potential business every two minutes. This drove away a significant amount of business in the long run. You can welcome people without coming across like you’re desperate. The manager picks favourites. The sales associates are nice, but don’t typically resolve situations face to face. They prefer to vent when others are not around, which builds up a significant amount of awkward tension. The company itself has amazing quality sweats and I still wear mine to this day. However, addressing your co-workers & customers properly and respectfully will take you a long way. This is essential when selling expensive clothing, especially when the mall you work in lacks traffic in general. This experience wasn’t for me.
Poor leadership, Immaturity