Designer (Former Employee) – Toronto, ON – 12 April 2018
Was allowed much creative freedom and control in the early stages of employment. Company shifted to a more structured operating process after it was bought out which resulted in some growing pains. Lovely people to work with.
Team Lead/Key Holder (Former Employee) – Markham, ON – 9 April 2018
The location I was at had a lot of internal politics which made work unfair. They favour employees on the basis of seniority. I was a key holder here and my decisions made were easily trumped over someone who was there 2 years longer than I was. The manager would have side conversations with their favourites to "pretend" like they were resolving internal issues, but really, they weren't.
Not the best place to work at if you want overall happiness. A good place to work at if you are at school, easy to balance Roots and also school.
However, management was very accommodating with scheduling. Barely got any hours as a way of "letting you go."
Long hours and lots of standing, pay sucked for the amount of work done.
Sales Associate/Cashier (Former Employee) – Brampton, ON – 5 April 2018
the job itself is easy going but the managers are in there 20's and are very rude. They don't care if your sick and don't tell you what is expected in job until you make a mistake and than yell at you instead of talking in a respectful tone.
Key holder (Former Employee) – Thornhill, ON – 3 April 2018
working for roots, is what you would expect from a retail job. There are few opportunities or access to opportunities to move up within the company. Little to no support in leadership skills development.
Sales Associate (Current Employee) – Victoria, BC – 2 April 2018
I looked forward to coming to work everyday, everyone was constantly smiling and laughing. The hardest part of the job was being inside when the sun was shining outside, but the sun put everyone in a good mood. Met lots of tourists and made a lot of great friends.
Assistant Manager (Current Employee) – Oakville, ON – 20 February 2018
A fantastic company to work with. Its fun and upbeat with a great community for employees! The management team and head office are encouraging and help produce sales as much as sales associates do every day.
Sale assistant (Current Employee) – St. Catharines, ON – 19 February 2018
A typical day at work will mostly be around helping guest, organizing the areas you in charge of. During the time i'm there, i learn a few thing in communication skill as i'm a shy guy it helped me a lots. The hardest part of the job i will say is when customer turn down my offer to help them find their stuff.
(Sales Associate) Tsawwassen Mills, B.C (Current Employee) – Tsawwassen, BC – 15 February 2018
This role is a very interactive position with great coworkers and great customers. Had learned many new engaging skills, customer skills and organisational skills. Management team is very supportive, friendly and helpful.
Sales Associate (Former Employee) – Cambridge, ON – 4 February 2018
Working at this Roots location was not a good experience. This location lacks traffic, and many hours are spent standing around. It’s a small store so there isn’t much cleaning to do. Whenever they would get customers, they’d neglect the concept of “Customer Independence,” and check up on their potential business every two minutes. This drove away a significant amount of business in the long run. You can welcome people without coming across like you’re desperate. The manager picks favourites. The sales associates are nice, but don’t typically resolve situations face to face. They prefer to vent when others are not around, which builds up a significant amount of awkward tension. The company itself has amazing quality sweats and I still wear mine to this day. However, addressing your co-workers & customers properly and respectfully will take you a long way. This is essential when selling expensive clothing, especially when the mall you work in lacks traffic in general. This experience wasn’t for me.
Key Holder (Former Employee) – Calgary Alberta – 2 February 2018
This is a great working environment for working students who are willing to work for Part Time. The customers most of the time have been roots customers for a long time and love the products. The leather goods are great and are worth the price.
Assistant Manager (Former Employee) – Calgary, AB – 29 January 2018
Roots shows great care for employees through training, involvement and compensation. Room to move up in management. Upper management is very involved in running of stores and communicating with all employees.
Sales Associate (Former Employee) – Thunder Bay, ON – 25 January 2018
Management bullied employees, belittled employees, ageism, and would talk about other employees to each other behind their backs. Management was only there to beat sales of their employees. Disrespectful and a terrible place to work once they hired new managers!! Would get in trouble for drinking water, had to stand on your feet for many hours at a time without taking any breaks.....just flat out terrible place to work!
Sales Associate (Current Employee) – Vancouver, BC – 16 January 2018
I am working in Roots for 30 hrs / weeks. I am learning lots of things such as how to sale and serve customer. Actually i can adjust easily in Roots. Because all of people who is cowker and manager tried to close with me and teach easily for me. So i can close with them quickly. I am enjoying to serve customer. Always i try to talk with customer and do my best to help customer.