Rogers Communications Employee Reviews

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Great Perks
Corporate Credit Collections (Current Employee) –  Toronto, ON18 November 2017
A very diverse company to work for with great perks, although new changes are questionable. Work can often be repetitive, however different problems arise each day to keep you on your toes. Over all i do believe they are a great company to work for.
Pros
Great Perks
Cons
Change in Benefits, minimal raises and bonus'
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Good Place To Work
Sales Representative / Apple Master (Former Employee) –  Toronto, ON18 November 2017
Good Services Discount.
Good Health Benefits.
Work with customers to understand their needs and recommend the best solutions.
Resolve customer issues with urgency and good judgment.
Speak of the value of Rogers products and services.
Train team on new iOS and hardware features of Apple products
Know and enforce policies.
Pros
Discount, Benefits
Cons
Hours
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Fun workplace
Account Manager (Current Employee) –  Toronto, ON17 November 2017
Great team member
Long hours
Travelling
Team meetings and support
Meeting great people
Commision based
Great work life balance
Ability to earn a large amount
Pros
Team Lunces
Cons
Long Hours
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Great team environment
Customer Service Representative (Former Employee) –  North York, ON17 November 2017
Typical work day involves handling customer inquiries and concerns.
Learned a lot about mobile phones and billing inquiries.
Management was engaging and coaching on a weekly basis.
Workplace culture was good, could be better with monthly team outings.
The hardest part of the job is trying to handle irate customers.
The most enjoyable part of the job is when you help educate customers with products.
Pros
Team work oriented
Cons
Down time
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Good place to get your feet wet
Sales Consultant - Enterprise Business Unit (Current Employee) –  Toronto, ON16 November 2017
Inside sales position focused heavily on metrics; a true cold-calling environment with little to no face-to-face client interaction.

Relaxed atmosphere (jeans, t-shirt, hoodie etc.) with decent culture for a younger, less seasoned rep.
Pros
downtown location, discounts on products/services, excellent benefits
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It was ok.
Sales (Former Employee) –  Toronto, ON16 November 2017
Overall, I had what I would call a decent experience at Rogers. The culture is fun. The managers try to motivate. However, the territories are too small and there isn't enough money to go around.
Pros
Met a lot of great people.
Cons
Not enough commission to be made - markets too small
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Productive and Fun workplace
Customer Service Representative (Current Employee) –  Saint-Laurent, QC16 November 2017
I like working for Rogers Communication. I enjoy the challenges I have to face everyday. The clients in which I talk to not only do they give me experience with people but they make me grow up. I working environment is great and colleagues are nice and respectful. Nothing negative to say about working here.
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very hectic
Sr. Oracle DBA (Current Employee) –  Brampton, ON13 November 2017
Very little process in place and more of a confusion based environment with unmatchable timelines working 24 hours non-stop will also not impress anyone
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Worst place to work..
Senior Data Analyst (Former Employee) –  Toronto, ON13 November 2017
They made me work 12-14 hours a day and one day in the name of Re-Org sent me home.. No job security... Management sucks... Given a chance i will rather work in MC Donald as security guard but will not work in this company..
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Environnement de travail ouvert à l'innovation et concentré sur le service à la clientèle
Analyste principale (Current Employee) –  Montréal13 November 2017
Depuis 11 ans j'ai la chance d'évoluer dans une compagnie dynamique et qui demande d'être à l'aise dans un milieu en constant changement.

J'ai appris à connaître mon style de gestion grâce aux différents postes que j'ai eu la chance de combler dans un milieu ou la valeur primordiale et de donner un bon service à la clientèle.

L'aspect qui m'a fait le plus plaisir est d'avoir géré des personnes très motivées.
Le plus difficile serait l'opportunité des postes qui se trouvent majoritairement à Toronto.
Pros
Capacité de changer souvent de département
Cons
Ouverture au siège social de Toronto majoritairement
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Fun environment
Sales Associate (Former Employee) –  Truro, NS13 November 2017
Loved working for this company with a great group of employees! Great incentives to work towards and achievable goals. Customer satisfaction was main focus.
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Corporate Culture and Cooperative Environment.
Territory Manager (Current Employee) –  Newmarket, ON12 November 2017
It has very nice corporate culture inside the organization and As I observed company focus is mainly on stagnant situation instead of growth thrust because of that as employee not getting much opportunity to earn more.
Pros
flexibility
Cons
No spiffs and Salary appreciations
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Challenging and fun place to work
SENIOR MANAGER - MARKETING (Former Employee) –  Toronto, ON10 November 2017
Great people and a fun and challenging place to work. Unfortunately, telecom industry has been undergoing massive change and yearly workforce reductions are common for the last decade
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Good working environment
Inbound Customer Service Agent (Current Employee) –  Kitchener, ON7 November 2017
Rogers is one of the best companies to work with, they really take good care of their staffs or employees and the work place is quiet and welcoming filled with great employees.
Cons
No cons
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Great starting point
Administrative Assistant (Former Employee) –  Victoria, BC7 November 2017
Digital Communications; Rogers wireless had a great family feel to it. Digital Communications was a Alberta based company at the time. Although management and staff felt close at all time. The ability to call and speak with the owner in a casual way made the company great.
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fast pace, good money, good location
Customer Service Consultant (Current Employee) –  Burnaby, BC6 November 2017
It's straining in a mental sense, while you're being coach constantly you feel as though you're being judged, there are many great aspects but if you don't like office work, you aren't good with people you wont like this job must have excellent punctuality, listening and communication skills, must be available to exceed normal work day hours. Money and benefits are insanly good, but for a reason. Lots to know lots to learn, lots of room to grow. The hardest part of the job is keeping your sense and composure when it becomes overwhelming and difficult.
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Not a bad place
Small Business Sales Consultant (Former Employee) –  Toronto, ON5 November 2017
Be ready to work hard though, especially in sales where work-life balance isn't exactly prioritized by management (over your quota) the consensus is you don't hit your quota just by working the 8 hours.
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Great company, great history, dedicated employees hamstrung by beauracracy
Sr. Manager, Human Resources, Citytv, OMNI (Current Employee) –  Toronto, ON5 November 2017
Not enough emphasis on diversity in the workplace.
Dedicated employees with a desire to win in the marketplace.
Great employee benefits.
Too much transition at the CEO and ELT level. (3 CEOs in just over 5 years)
Pros
beautiful workplace design with top notch employee technology, on site gym, downton location, great wealth accumulation plans
Cons
beauracracy, not committed to promoting a diverse workplace
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One word... Stress
Customer Service Representative (Current Employee) –  Kitchener, ON3 November 2017
Non-reasonable stats and constant threats. The pure definition of stress.
Do yourself a favour. Do not apply for jobs there or any business linked to them.
Pros
None
Cons
Stress
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Lack of pay and opportunity for adva ncement. Bad hours.
Radio Announcer (Current Employee) –  Vancouver, BC2 November 2017
Low pay, bad hours. Lack of advancement. Low job security. What more do you need?

All media companies are that way though. I got some concert tickets once in a while.
Pros
Good people, other media companies are no better
Cons
Low pay, inconvenient hours, lack of advancement opportunities
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Overall rating

3.7
Based on 1,016 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.3
Management
3.4
Culture
3.5