Fellow employees were amazing, management and head office sucked
Customer Service Representative/Shift Leader (Former Employee) – Courtice, ON – 4 April 2018
Best part of the job was fellow employees; worst part was the management/work culture. Managers are nice people, don't get me wrong, but none of them are properly trained for managing a team of people and they all have their own biases and priorities that are all completely different. Head Office is also the worst in that they don't understand what employee life is like on the sales floor, they have insane tasks and focuses that have nothing to do with the day-to-day customer experience, and overall they just don't care about their sales reps who are working on the floor. This is a great job if you're the type of person who can leave your work life at work and you don't mind ONLY being a sales person and not helping out in any other aspect of retail (cleaning the store, doing menial tasks, etc.) .. otherwise, I would not recommend it, especially for people in post-secondary school programs.