Rocky Mountaineer
Get weekly updates, new jobs, and reviews
Rocky Mountaineer Employee Review

Good and fun place to work

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
15 September 2019
Good managers and nice co-workers, especially at the Vancouver Station There is good empowerment. Everyone comes from different places and works together to create an outstanding customer service
Ratings by category
3.0
Work/Life Balance
3.0
Salary/Benefits
5.0
Job Security/Advancement
5.0
Management
5.0
Culture
Was this review helpful?
Similar reviews
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
28 March 2020
Same roleSame location
Extremely tough job but it gets easier with time. Lots of fun. Awesome people to work with. Awesome clientele. You are away for 4 days a week so that can take a toll on you.
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
17 February 2020
Same roleSame location
The company is understaffed in certain departments, and overstaffed in others. Inexperienced management with poor communication between the various managers. Poor communication from managers to staff, we were unaware of rules until we were written up for breaking them. Very poor recognition and appreciation for hard work in luggage department. Poor sense of teamwork between different departments. Low pay, especially considering hours and difficulty of work tasks. Often rushed, poor time management, given no extra time for significantly larger passenger counts, (over 300% increase in passenger size with no extra time).
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
25 June 2020
Everyone is so welcoming; the management team is very reliable, available, fun !
You are well taken care of and trained properly before the job starts.

Good communication between all the teams

Great space to work in, in the centre of Vancouver
Pros
Management team
Cons
Long hours
Was this review helpful?