Rocky Mountaineer
Get weekly updates, new jobs, and reviews

Rocky Mountaineer Employee Reviews

Job Title
All
Location
Canada53 reviews
Found 53 reviews matching the search
See all 55 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Team environment
My position was that of 'problem solving' and 'assistant' for both station managers and guests. Fast paced at times and slower at others - the learning (training) aspect when first hired could be refined to make it easier for both supervisors and us as new hires - but patience is needed and by end of first season, typically, a Lead Destination Host will feel more comfortable in the position.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Rocky Mountaineer is a company that will give you the opportunity to grow as a professional. The staff is very friendly and as someone who has been working there for 5 years, you won't even notice how fast time flies when working with a community like this.

Their people and their culture is truly what makes this company such an amazing place for work.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very productive and friendly place to work
I learned a lot at Rocky Mountaineer because it was my first job in Canada.
In addition, everyone is committed and makes you feel that you are part of a team
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Tough but good
Extremely tough job but it gets easier with time. Lots of fun. Awesome people to work with. Awesome clientele. You are away for 4 days a week so that can take a toll on you.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent position in an excellent company
I'd recommend rocky mountaineer to anyone looking for a job. It was a great experience and the company was super helpful and understanding when it came to schedulling.
Was this review helpful?
Rate your recent company
Share your experience to help others
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor Pay, Over-Worked
The company is understaffed in certain departments, and overstaffed in others. Inexperienced management with poor communication between the various managers. Poor communication from managers to staff, we were unaware of rules until we were written up for breaking them. Very poor recognition and appreciation for hard work in luggage department. Poor sense of teamwork between different departments. Low pay, especially considering hours and difficulty of work tasks. Often rushed, poor time management, given no extra time for significantly larger passenger counts, (over 300% increase in passenger size with no extra time).
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great experience for all your life!
If you love to help people and work in team. Rocky Mountaineer is the best place to be. All the managers are very friendly and respectful. They understand your situation and position to help you.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Restrictive environment
I felt my abilities and skills were squashed and somewhat wasted working here. I wasn't encouraged to contribute nor was it appreciated when I did. it's a 'shut up and put up' culture and cheap salesmen excel while raw talent, which isn't directly generating sales, is overlooked and eventually leaves for better companies.

Sales are all that matters, talent is not valued.
Pros
Location is DT
Cons
Staff seemed afraid and I often heard backstabbing.
Was this review helpful?
Help us improve!
Is Indeed your favorite place to learn about companies?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No HR policies are followed
Becareful working for this company in ANY of there locations. On paper they have amazing HR policies surrounding work place harassment but in real life they don’t act on those policies
The actually work was awesome but very fast paced and stressful at times
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I loved the job. Its seadonal but ill be back next year
Its a big happy family. We work well together and interact great. Met people from all around the globe. Management is extremely fun and friendly..very supportive
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Clique environment and wages are very low
Salaries are not competitive or comparable to the cost of living in lower mainland Vancouver. High levels of seasonal positions when there is an ability to have regular/permanent staff.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Abuse and lack of respect
The execs are puppets who can't think for themselves.
Managers are glorified babysitters.

The job you apply and interview for will be nothing like the job you end up doing.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Like a slaves
I think it could be good but when your aren downloading 800 bags from a trailer without any training and safety rules in extreme weather conditions (summer hot and raining fall) you starts to thing “it doesn’t good that it sounds”. They don’t let you a time for rest your muscles, I get an hernia and the managers never ask for my medical situation, the payment it’s so bad for your physical effort. Schedule is the worst
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good and fun place to work
Good managers and nice co-workers, especially at the Vancouver Station There is good empowerment. Everyone comes from different places and works together to create an outstanding customer service
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace and opportunity to meet people from different walks of life
For departure, I start work at 5:30 am. I either stay at the station to do check in or any other assignment, or I get sent to one of the partner hotels to do check ins and storytelling onboard a motor coach with a maximum of 50 guests. I learned how to handle high touch guests and solve problems on my own and with the help of the team. Management is very hands on with employees and make sure everyone is comfortable and well trained in their position. All your co workers are very friendly and is always willing to help you whenever you're in need. Most enjoyable part of my job as a Destination Host is having to meet and talk to several guests from all over the world and learning their culture!
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Honest review
Leaders don't make sound decisions. Too many things revolve around office politics, many great people have left due to this.(Highest turnover I have experienced). Lack of clarity on business focus; driven by used car salesmen tactics. Many managers and directors need more training on how to lead a team effectively especially in IT. Lots of talk about people being a top priority but little understand what the pain points are of their people. Work here while you find something better or till you can't take all the self aggrandizing town halls which seem to focus on executives pumping up their bloated egos for all to see..


Plenty of great people have left and let's not forget the history of unionized workers striking.
Pros
Nice building
Cons
Ego driven leadership
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very average work experience
Nothing special involved in working here. Underpaid, overworked and extreme pressure are common themes.

I found the management to be rigid and overly paranoid, seemed they were very concerned with poor reviews from travel blogs over their own staff. Lots of turnover.


I suspect most of the reviews here are fake and written by HR. It is clear to see the similarities in the 5 stars. "Best people", "amazing journey", "Lot's of room for advancement". Those are not feelings shared internally.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
amazing work place
so much fun working and the best office with a view! LONG DAYS be prepared for long working ours in front of guests and with minimal breaks. But you meet amazing people along your journey!
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stay away
I barely knew what I was supposed to be working on half the time because the management was so bad. I had to guess what I should work on or being doing - No opportunities for growth.

Terrible leadership more concerned with protecting themselves and their friends over anything else. A director who was completely unqualified to lead his department. More of a used car salesmen or a realtor.


Skilled employees are stepped on in favor of incompetent leads/managers/directors/president.


Lowest pay I had been offered in my industry.


I was embarrassed to tell people I worked here due to its poor reputation in the city.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Adventure and New Experience & Great Pay
I worked her for a few months only and I really enjoyed working at Rocky Mountaineer Train station in Vancouver , The amazing staff and management Team were very helpful in teaching me and very helpful in getting me to understand how things work.
This is a great place to work if you seeking Part-time work.
Pros
great training and staff
Cons
not enough hours to sustain yourself in an expensive city of Vancouver.
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
amazing
great place to work.meet people from all over the world,and get to travel BC/alberta on a train.all the cooks,and sous chefs work hard,considering each ticket cost is an average of $1000/day
Cons
10-15long hours standing on a moving train
Was this review helpful?