23% Above national average
Salary estimated from 1 employee, user, and past and present job advertisement on Indeed in the past 36 months.
Reviews for Front Desk Agent at River Rock Casino Resort
•Welcome guests upon their arrival and assign rooms •Performing all check-in and check-out tasks •Provide information about our hotel, available rooms, rates and amenities •Up Selling guest rooms and promoting hotel services • Assisted guests with common services and answered any general questions • Inform guest about payment methods and posting charges to appropriate guest accounts. •Operating switchboard and assisting with inquiries to appropriate department •Collaborating and communicating with other internal departments to ensure guest satisfaction. •Anticipating and addressing guests' needs, and resolving their problems and complaints.
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