Ritchie Bros. Employee Reviews

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1.0
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Stressful, unrealistic workload and cut throat!
Sales Manager (Current Employee) –  Vancouver, BC2 October 2018
There are way too many issues to list but here are a few:
- Employees don’t matter, people are a number and are replaceable which would explain the high employee turnover since our leadership came on board about 4 years ago.
- The company is a sales organization run by HR with individuals who don’t come from a sales background. HR is more about aligning with the business rather than being the voice for employees.
- Our leadership no longer instills the values of the founder, Dave Ritchie, the core reasons why the company became a success to begin with. They are listed as our core values but what happens behind closed doors is a very different story. Our CEO is about the bottom line and has no regard with how the company gets there even if it’s at the expense of others.
- There is no longer any culture, you will rarely see people smiling.
- Compensation is not industry comparable, long hours need to be worked to hit targets and the bonus payout is nothing to write home about especially considering the long hours put in to achieve it. Ritchie Bros is a multi-billion dollar company, compensation is more of a start up company wage.
- The company is no longer able to offer a work-life balance environment due to unrealistic expectations and workload.
- Companies are always going through change and change is good but it should never be at the expense of employees which is the new world of Ritchie Bros.
Words of advice - if you’re looking for a place where quality of life matters and your opinion matters, save yourself the heartache and don’t bother. You will slowly lose yourself
  more... working here.
I’m a current employee looking for a much better opportunity elsewhere where I will be valued and quality of life matters.
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2.0
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extremely high stress and long hours.
Accounts Receivable Clerk (Former Employee) –  Burnaby, BC1 February 2018
A typical work day would consist of constant follow up on your business unit and answer a high level of phone calls that relates just about anything. You learn to become assertive and unsympathetic to get the job done. Management , its a matter of luck who you got, but be warned that mood swings will constantly fluctuate and if you dont cope with it, you're pretty much done. workplace culture, you work for the shareholders and results, nothing appreciated for any work that is done. long hours. and managers do expect something that is over the moon.
Pros
benefits, free bread fridays, co-workers
Cons
high stress, micromanagement, no values.
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5.0
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Company is growing. Plenty of opportunities
Human Ressources (Current Employee) –  Burnaby, BC7 December 2018
I've been working here 3+ years and every day brings new challenges. The company has grown so much and at a fast pace.

If you are looking to develop your career and your skills, this is a great place to be part of.
Pros
gym, day care
Cons
the company is transitioning
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2.0
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Great people to work with - terrible work life balance
Sales (Former Employee) –  Bolton, ON27 March 2018
Not a job - it's a lifestyle. You sacrifice a lot of life to work there. There is no work life balance whatsoever - no matter what they preach to you. Upper management definitely has their favourites. It used to be a great company to work for - now, everyone is a number and it's all about return on investment for shareholders. Very disappointing to see what the company has become.
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1.0
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Terrible Company to work for!! Stay away
N/A (Former Employee) –  Vancouver, BC16 February 2018
Terrible company and management, they only hire managers who know how to bully employees, and they do this to themselves as well!! Nothing but fighting and crying going on at head office (Vancouver) amongst the management teams.
It is really that bad.
Pros
none
Cons
Long hours no extra compensation
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5.0
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Great corporate culture with strong sense of commeraderie!
Receptionist (Former Employee) –  Vancouver, BC19 January 2018
Ritchie Bros Auctioneers is a great place to work. The staff are friendly and the culture is like nothing else. The company offers options for work advancement, training and development and great benefits.
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1.0
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Horrible
Territory Sales Support (Former Employee) –  Grande Prairie, AB1 August 2018
Worked for the company in a management position for 6 years. Would not recommend. They dont care about your well being. You are only a number/merit.
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5.0
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great staff
Staffed Customer Service (Former Employee) –  Bolton, ON10 October 2018
great place to work if you like being outdoors and it helps with having great staff . if you ever need help there is always someone there to help you out.
Pros
free lunches during sale times
Cons
outdoor elements
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1.0
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Limited advancement or recognition for a job well done
Human Resources (Current Employee) –  Burnaby, BC29 January 2015
If you DO NOT like salary increases, bonuses and promotions this is the perfect place for you!

On a day to day basis do not expect to be provided clear directions on what you should be doing. Expect the direction of business to change on a regular basis and be ok with it. Note: *you* are still expected to perform and generate results, sales, etc.

Management is extremely male-dominated (there is a daycare in head office and women are expected to return to work after 3 months off). No flexibility with schedule, you are expected to work very long hours without being paid overtime.

Significant layoffs are the management's solution to the company's problems.
Pros
In-house daycare
Cons
Ancient technology systems, erratic behaviour by management, poor offerings by Leadership & Development
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5.0
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Fun & supportive work environment
Manager - Head Office (Current Employee) –  Burnaby, BC21 November 2016
RBA is a great place to work, people are really friendly and supportive of your growth and development.

RBA provides opportunities for growth not only within your department but also allows you to move to other departments (or locations) within the company if you wish. A number of staff have been with RBA for 15 to 20+ years, which speaks for itself that they enjoy their job and the company.

Salary and benefits are good, if you work hard you will get recognized and rewarded. They value work/life balance and encourage you to use the on-site daycare and fitness facilities.

Current Leadership team is amazing and values staff and their contributions.

One thing to improve is to encourage more outside of the office team building events to strengthen relationships.
Pros
Team-environment, advancement opportunities
Cons
More team-building, social events
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Pathetic, disorganized clown college
Yard Staff (Former Employee) –  Edmonton, AB26 July 2016
I started working for this company due too the down turn in oil and gas. Upon being hired I was told there was room for advancement. Unfortunately these positions are reserved for friends of management. They promised a raise repeatedly but they were too busy as they put it to get me in for a meeting. The management team steals yard staff ideas as there own. They make poor decisions constantly, to get out of it they blame staff or just tell staff the opposite of what they said the meeting before any questioning we'll get you escorted to sparrow drive. This is they're common threat. I could go on but feel you get the idea. I have worked for leaders in my life, people with life experience, that make thought out decisions and that stand by there employees! These children at RBA possess none of these skills or traits. Simply put this is a clown college stay away.
Pros
I don't work there anymore
Cons
Monkey Management
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2.0
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Productive and fun workplace, however hard on a employees quality of life
Customer Service Manager (Former Employee) –  British Columbia18 August 2016
A typical day you hit the road running. As they say "you work hard and play hard." However, you can only do it for so long on the salary they pay, and the strain on your family life and your own mental and physical health. If your family has plans for vacation and your auction site changes the auction date to be at the time of your vacation too bad for your family vacation. You must be flexible, very flexible. Management is not consistent. They change frequently, and with each change brings a whole set of new priorities and rules. Co-workers are wonderful. Just like a family you may not always get along but they are still family. The hardest part of the job is not being appreciated. The most enjoyable part of the job is the adrenaline rush of auction day (a job well done by all) and the family like atmosphere, but be careful you are not bulletproof. When they no longer need you or believe you get in their way they will let you go, family or not.
Pros
Lots of build up to an amazing auction day
Cons
Hard on quality of family life
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5.0
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Fast paced comeptetive and sales oriented
Territory Manager of South Texas (Former Employee) –  Burnaby, BC21 February 2018
Fast paced micro managed in sales area, stressful at times to meet dead lines with various platforms to present and sale days fast approaching,discouraging to deal with clients after poor results
Pros
Benefits, great people, great pay
Cons
pressure of deadlines and clients not satisfied
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3.0
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Ritchie Bros culture
Refurbishing Coordinator/Equipment Inspector/CSM (Current Employee) –  Nisku9 March 2018
This is a very unique culture. Perfect culture for a party person. It can be very fast paced but also has a lot of down time. Great job for someone looking for part time work.
Pros
very relaxed enviornment
Cons
alot of down time
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2.0
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Experience , productive and demanding
Yard Staff (Former Employee) –  Saskatoon, SK6 November 2015
The workplace was great for gaining experience working with so many types of equipment associated with farming and Industrial. The few F/T staff where good to work with and helped with making things productive on site. The turn around of part timers was a little disturbing since you couldn't count on them in many instances. Some of this was due to being productive and understanding their role and the other was Management being quick to fire you on the spot. To many constant threats where also presented at meetings that where meant for knowledge and information about safety, work and events... The job can be very demanding especially weeks before and after a action so be prepared for extremes in working hours...
Pros
Reasonable pay @ $16.50 per hour
Cons
Absolutely no respect or dignity afforded to workers, Philosophy is easy come easy go for part timer's, .Always prepare yourself for being employed today and fired by closeing depending on your action
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5.0
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Great experience
Manager Assistant (Current Employee) –  Edmonton, AB7 April 2017
Great start to a career. Great work environment. Lots of opportunity within but it's definitely hard work but you get recognised.

Solid performance and culture.
Pros
Benefit, opportunity to succeed, great teams
Cons
Long hours. Focus on the people, we are working great together
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5.0
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people first
Sales Support (Current Employee) –  Edmonton, AB20 May 2017
Incredible company full of people genuinely working to do the right thing. We work hard and we play hard. I consider my team like my family. It's all about the people and how we support and encourage each other.
Pros
Best part of the job is the incredible team. Great benefits, great people, great perks.
Cons
Hard work
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1.0
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Lack of pay raises and long work hours; People are treated like pieces of machinery
Manager (Current Employee) –  Burnaby, BC2 January 2016
My experience working for RB is that the company is not known for treating their employees well. Whether you’re a sales associate or have a full-time management position, expect to be overworked and underpaid, especially during auction times. It's all done under the guise of that we need to make everything happen for the auction.

Further, the high level of stress at auctions causes management to behave in an erratic manner. For example, if you want to see what it’s like when customer service employees are reprimanded in front of customers, all you need to do is go to an auction... The systems and processes on the back end (technology) are archaic at best and do not provide the ability for staff to get their jobs done in an efficient manner.

At the head office there were people were getting fired for personal reasons all the time, there was no trust, and I was questioned about any move I made.

For those in management, there is no work/life balance. Management is required to work an average of 50+ hours per week. There were too many expectations and not enough time for employees to complete the set tasks. Employees lived in fear of being fired as that's what they did when they no longer could get what they wanted out of you.

I would recommend this as a place to work unless you have no life and want to work for little pay. You can do the same thing as a lower position for another company with less hours and more pay. You will get burnt out - this seems to be the culture around this company.
Pros
None
Cons
High stress, bad hours, poor compensation, culture of fear
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5.0
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Great place to work!
Clerk/Customer Service Representative (Former Employee) –  Saskatoon, SK31 January 2018
Busy - Always lots to do
Happy coworkers
Room to move up and encouraged to do so
New innovative ideas happily accepted
Many offices through out the world - options to travel and experience new places while working
Pros
Atmosphere
Cons
Sometimes - long work hours
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5.0
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Best workplace, Best people in Vancouver
Emerging Markets Accountant (Former Employee) –  Burnaby, BC25 October 2017
I have learnt that how important to support Women leadership in North America.
How important to be a good leader and how to build positive workplace relationship with colleagues and clients.
Pros
Employees, Orange blood, fun live auctions
Cons
Low salary
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Overall rating

3.8
Based on 113 reviews
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3.2Work/Life Balance
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