Very poor management diferences between canadians and emigrants.
Field Technician (Former Employee) – Calgary AB – 9 July 2013
Since 2008 Ricoh had a merge with Icon and now they have a new management for the service department. I left the company for territorial reason. Started with 160 machines and end up with over 350. The service manager ask for retirement and his place was taken by the accouter of the company. No service technical support and no proper training for new technician.
Senior Sales Representative (Current Employee) – Kitchener, ON – 28 March 2018
A typical day starts with a sales meeting then you head out on sales calls you generated. This is a micro-managed company so at the end of day you report on your daily activities. The hardest part of the job is actually closing the smaller deals ie: 1-8k deals. They are more time consuming then deals over $10k plus. The most enjoyable part of the job is meeting people and interacting with them.
Sr. On-site Service Specialist (Former Employee) – Calgary, AB – 7 February 2018
Working with Ricoh was an experience. The management lacks leadership and HR doesn't do much to help. They were very unorganized and put way too much responsibility on their employees without instruction or recognition. Would not recommend.