Service rep (Former Employee) – Edmonton, AB – 17 October 2019
Things started to change with new management so after a while it started to deteriorate and it was not a nice place to work. So after 31 years I was laid off with inadequate benefits which made me sad for the past year
Meter Reads Administrator (Current Employee) – Mississauga, ON – 2 October 2019
very cool place to work, like most companies, there are good and bad, my department superior is the best, she is a typical example of a true leader, an amazing woman, gets the job done by just being the best human ever.
A Day in the Life of an On-Site Service Specialist
Senior On-Site Specialist (Current Employee) – Vancouver, BC – 27 August 2019
The work culture is fairly balanced. Some clientele give some consideration for imperfect workmanship, although accurate results are always preferred in the scenario of photocopied or scanned documents.
Print management (Current Employee) – Ricoh Canada, Ricoh USA – 21 August 2019
Great people to work with. The company has a culture of respect, life work balance. All in all a good environment to learn and prosper. Company thrives and promotes on one team and collaboration. There are opportunities for growth in a lot of areas within the organization
Account Manager (Former Employee) – Toronto, ON – 13 June 2019
Ricoh is proud to offer a full line of multifunction printers (MFPs) that answer the challenges of consistently changing workplaces. Our newest introduction – the IM C Series – offers intelligent, cutting-edge new features to meet your needs today (and tomorrow).
Cashier (Former Employee) – Coventry – 26 May 2019
Training is provided for new employee depending on their specific job roles for the first month and guided by the supervisor for the second month in order to align their knowledge with role. also opportunity to take online course to improve your professional experience in your job role.
Business Account Manager (Former Employee) – London, ON – 11 May 2019
Working for Ricoh was a great first business to business role. The starting salary is low, but that is to be expected with your first corporate role. If you have a degree, your starting salary may be higher. Management is often disengaged and not from the industry. You will have to figure this out on your own.
Field Support Representative (Former Employee) – Calgary, AB – 10 May 2019
My tenure with Ricoh was relatively brief, only 14 months. The work days were unpredictable; some days were incredibly busy, others went by slow as molasses. Compensation was slightly higher than industry average, but very slightly.
Meter Reader (Former Employee) – Edmonton, AB – 19 April 2019
I called customers to get readings on their machines and had to make calls to customers, about 100 calls a day. I updated their accounts. Handled customer complaints. Explained to customers that we do not force them to buy products from us as there were scams and customers were forced to buy their products. Sent agents to fix their machines. Worked with different cultures and enjoyed working with them and learning about them. The management was great. When they introduced a new trainee I was introduced as someone who had great telephone skills. We worked on an honor system when it came to breaks. Which meant that they trusted us to be back on time. It was great.
Production Scheduler (Current Employee) – Vaughan, ON – 7 April 2019
At Ricoh, I have worked and dealt with different types of management styles and employees. Everyone here is more than willing to see you succeed. They recognize everyone for their hard work and take the time to explain where you are lacking as an employee and how to improve. They don't care too much about your background but rather if you will take the time to learn new skills and try new challenges!
Staff dinner, frequent performance evaluations and management support
Mail room clerk (Former Employee) – Insdie office Toyta Canada, Scarborough – 16 December 2018
Decent pay, happy and friendly work environment where management encourages you have an entrepreneurial spirit, company truly allows you to go above and beyond for your clients and forge client relationships. job duration only few days
People are generally nice, friendly; work/life balance; pockets of opportunity depending on department.
If you work as a field service tech don't expect much room for advancement
Service Technician (Current Employee) – Burlington, ON – 6 August 2018
As a new hire you are promised all these wonderful things like job advancement and training which occur within the first few months/years but after that the company no longer values what you do and they begin the cycle again with new hires as eventually you're deemed to be too expensive so they hire someone at 2/3 of the salary and train them up. Your contribution to the company is a drag on the bottom line after a few years and minimal raises. Management parades around the same old message year after year when it comes to raises, that they're only given so much of a % to divide amongst the team so even if you're a top performer and are told as much, you'll perhaps receive half a percent more as your colleagues even when you're told you're doing a great job. That doesn't provide much motivation year in year out to keep providing outstanding customer service when you only can get a hair more than those that don't. I wouldn't recommend this job as Ricoh only gives what the market "dictates" and not on an individual basis to those that provide real value to not only company but to every one of the valuable customers Ricoh has