Ricoh Employee Reviews

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2.0
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Entry level company for people starting their careers
Employee (Current Employee) –  Nova Scotia18 October 2019
Very few opportunities within the company unless you're prepared to relocate to major hubs. Compensation and increases do not keep up with the cost of living.
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4.0
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very cool place to work
Meter Reads Administrator (Current Employee) –  Mississauga, ON2 October 2019
very cool place to work, like most companies, there are good and bad, my department superior is the best, she is a typical example of a true leader, an amazing woman, gets the job done by just being the best human ever.
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2.0
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Not bad
Account Executive (Former Employee) –  Dawson Creek, BC27 September 2019
My direct manager was a sexist pig, if it had not been for him I would have loved the company, the people are helpful and kind. Managers of areas were easy to talk to and reach out too.
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1.0
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Avoid
Business Process Consultant (Former Employee) –  Mississauga, ON25 September 2019
A sales oriented culture trying miserably at becoming a consulting firm with very limited skilled managers who are more concerned with hearing their own voice
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4.0
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A Day in the Life of an On-Site Service Specialist
Senior On-Site Specialist (Current Employee) –  Vancouver, BC27 August 2019
The work culture is fairly balanced. Some clientele give some consideration for imperfect workmanship, although accurate results are always preferred in the scenario of photocopied or scanned documents.
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5.0
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call company about there rental
customer service representative (Former Employee) –  Mississauga, ON26 August 2019
i would call the company to find out how much paper there sue for the month
and if there need a service man out to fix any thing
also set up service call for the company, and answer the phone
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4.0
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Productive and fun place to work
Print management (Current Employee) –  Ricoh Canada, Ricoh USA21 August 2019
Great people to work with. The company has a culture of respect, life work balance. All in all a good environment to learn and prosper. Company thrives and promotes on one team and collaboration. There are opportunities for growth in a lot of areas within the organization
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4.0
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Print Solution Sales
Account Manager (Former Employee) –  Toronto, ON13 June 2019
Ricoh is proud to offer a full line of multifunction printers (MFPs) that answer the challenges of consistently changing workplaces. Our newest introduction – the IM C Series – offers intelligent, cutting-edge new features to meet your needs today (and tomorrow).
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5.0
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Awesome working environment
Cashier (Former Employee) –  Coventry26 May 2019
Training is provided for new employee depending on their specific job roles for the first month and guided by the supervisor for the second month in order to align their knowledge with role. also opportunity to take online course to improve your professional experience in your job role.
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3.0
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Working as a Business Development Manager
Business Account Manager (Former Employee) –  London, ON11 May 2019
Working for Ricoh was a great first business to business role. The starting salary is low, but that is to be expected with your first corporate role. If you have a degree, your starting salary may be higher. Management is often disengaged and not from the industry. You will have to figure this out on your own.
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3.0
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Decent, but unremarkable
Field Support Representative (Former Employee) –  Calgary, AB10 May 2019
My tenure with Ricoh was relatively brief, only 14 months. The work days were unpredictable; some days were incredibly busy, others went by slow as molasses. Compensation was slightly higher than industry average, but very slightly.
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5.0
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An awesome place to work.
Meter Reader (Former Employee) –  Edmonton, AB19 April 2019
I called customers to get readings on their machines and had to make calls to customers, about 100 calls a day. I updated their accounts. Handled customer complaints. Explained to customers that we do not force them to buy products from us as there were scams and customers were forced to buy their products. Sent agents to fix their machines. Worked with different cultures and enjoyed working with them and learning about them. The management was great. When they introduced a new trainee I was introduced as someone who had great telephone skills. We worked on an honor system when it came to breaks. Which meant that they trusted us to be back on time. It was great.
Pros
worked on an honor system
Cons
Can't think of any cons.
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4.0
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Amazing staff and Opportunities
Production Scheduler (Current Employee) –  Vaughan, ON7 April 2019
At Ricoh, I have worked and dealt with different types of management styles and employees. Everyone here is more than willing to see you succeed. They recognize everyone for their hard work and take the time to explain where you are lacking as an employee and how to improve. They don't care too much about your background but rather if you will take the time to learn new skills and try new challenges!
Pros
Staff dinner, frequent performance evaluations and management support
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3.0
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Easy
Usher (Former Employee) –  Scarborough, ON2 April 2019
Pros: Fun place to work, fast paced, meet lots of different people, able to enjoy watching the Marlies play.

Cons: Not a lot of shifts, short hours..
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5.0
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I worked at RICOH Company full-time
Mail room clerk (Former Employee) –  Insdie office Toyta Canada, Scarborough16 December 2018
Decent pay, happy and friendly work environment where management encourages you have an entrepreneurial spirit, company truly allows you to go above and beyond for your clients and forge client relationships. job duration only few days
Pros
People are generally nice, friendly; work/life balance; pockets of opportunity depending on department.
Cons
Work long hours and sometimes 6-7 days at a time.
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4.0
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Great work environment, flexible work hours
Project Coordinator (Current Employee) –  Mississauga, ON15 October 2018
Ricoh is a great company, with good people, culture and flexible hours!
Being a large global organization, it provides various opportunities and scope to grow.
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5.0
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Great company to work for
Client Care Representative (Former Employee) –  Toronto, ON1 October 2018
had a great experience working for Ikon now Ricoh, employees support each other and and management is always reachable and always willing to work with you.
Pros
flexible
Cons
none
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5.0
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Lieu de travail respectueux et bonne équipe de travail
Technology Service Consultant II ( Technician) (Current Employee) –  Québec City, QC12 August 2018
Lieu de travail respectueux et bonne équipe de travail
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2.0
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If you work as a field service tech don't expect much room for advancement
Service Technician (Current Employee) –  Burlington, ON6 August 2018
As a new hire you are promised all these wonderful things like job advancement and training which occur within the first few months/years but after that the company no longer values what you do and they begin the cycle again with new hires as eventually you're deemed to be too expensive so they hire someone at 2/3 of the salary and train them up.
Your contribution to the company is a drag on the bottom line after a few years and minimal raises.
Management parades around the same old message year after year when it comes to raises, that they're only given so much of a % to divide amongst the team so even if you're a top performer and are told as much, you'll perhaps receive half a percent more as your colleagues even when you're told you're doing a great job.
That doesn't provide much motivation year in year out to keep providing outstanding customer service when you only can get a hair more than those that don't.
I wouldn't recommend this job as Ricoh only gives what the market "dictates" and not on an individual basis to those that provide real value to not only company but to every one of the valuable customers Ricoh has
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2.0
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Dread Monday's
Manager (Current Employee) –  Toronto, ON17 July 2018
It's just a paycheck now... Not a career. If you want to be just a number this is the place for you. Biggest mistake of my life. Do yourself a favour and just stay away.
Pros
None
Cons
Everything
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