Rexall
3.4 out of 5 stars.
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3.3Work-life balance

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No appreciation and poor management

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Rexall is not the worst place to work nor is it great. Your experience depends entirely on your management/coworkers. Fortunately I had amazing coworkers but the management was awful. No appreciation, will take credit for all of your hard work, and place the onus on you. Understaffing is common yet hours are poor. Its not a bad part-time job but almost all-fulltimers hate it. It wears on you- too much work, too little time, too high expectations. If you're a good worker you will be expected to cover the slack of terrible workers. No Christmas bonuses. The employee culture at every store is different. I've worked at a few, and if management is poor/abusive then neither the union nor upper management will do anything about it. I won't say avoid Rexall but I would apply cautiously.

Pros

Good and supportive coworkers

Cons

Trash management, no appreciation
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Extremely understaffed and stressful

If you need a place to punish yourself this should be your first choice . This place has the ability to suck life out of you like anything. I would'nt evennrecommend it to my worst enemy

Pros

None

Cons

Understaffed, work overload, high expectations of management with practiaclly no tools to facilitate you
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Recall brockville

I have worker here for 2 years and love it! It’s busy and can be stressful, but it’s a great team of people. Cheap benefits and great pay! With yearly raise

Pros

Great discount, cheap benefits

Cons

Union, understaffed
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Worst work place, don’t work here

I was hiring for sale clerk, sometime pharmacy busy, then bring me here to work, paid same rate of sale clerk. In middle of covid, taking 2 days for sick leave due to flu, have doctor note, but due to i’m in probation, they just simply call me and said i was not pass probation, not fit with the job, Store location in Sarnia keep hiring due to turn over too high, only offer partime position to save the cost but always ask for full availability day and night shift. I just wonder how people can survive with 23h /week at minimum wage rate? So we definitely need a second partime job, but you can not, because they want full availability, 24/7.
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Example of Peter principle

Depending on stores, either have NO work-life balance or get to sit down and relax most of the shift. You might be worked to exhaustion and still be asked for more. Mostly no stable assistants due to no full time offer and limited assistant hours, meaning doing everything yourself Feedback survey is mostly just formality. Waiting for cheap new graduates over hiring immediate helpFocus on short-term little gainRedundant meaningless meetingsBusiness big talk; out of touch Vaccination every 5 min with no dedicated pharmacist

Pros

pension match

Cons

Long hours, no overtime, toxic management/work condition
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Never again.

They don’t hire enough staff for everything that is expected to be accomplished. Minimal pay, and minimal hours. Not only does this company NOT appreciate you, but judgmental higher ups will make you feel even worse than you already do .. and your constant daily regret of committing your life to this. You can do 30 things right, and they will focus on the one thing that wasn’t. I seen the company destroy so many peoples mental health. Head office and their district managers are never satisfied. If that isn’t good enough for you - they will reprimand you over a scan rate and write you up/terminate you, If you don’t shove their loyalty “be well” program down everyone’s throats. At least 2 assistant managers, have come and gone within the 3 years I was there. I’m so thankful I got out while I did.

Pros

Company discount.

Cons

Head office, district managers.
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Good and respected people

Worked at rexall for 9 years, learn how to unboxing, shelving and facing products with help from my co-workers, Guide customers to the products they’re looking for, organize products and everything else in right order, sometimes I finish early and help co-workers with their tasks, learn a lot about how to use things like medicine safety etc.

Pros

Money is good, friendly co-workers and boss etc.

Cons

Almost to no air conditioning, black uniform so hot in it, irradiated about cranky people etc.
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Productive and fun workplace

I feel great working here, they provide job security, everyday is different, great store management, enjoyable workplace, not too difficult if I would say. 100% recommended

Pros

Company discounts
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Big corporation

Your a number ,went to private pharmacy and so much better. Apreciated for what u do ! The rules should be the same for everybody! The union is not worth much

Pros

Very busy

Cons

Not apreciated
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Great management and teamwork

I enjoy working at rexall, the staff was excellent to work with. Hours requested was given.Excellent customer service by all employees.Clean store and store was welled stock.

Pros

Good hourd

Cons

No comment
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Safe and nice place to work

I had job at rexall last year and it was very nice to work that place because of friendly staff and good manager and I impressed with the quality of product as well. Unfortunately I have moved to Alberta and quite my job there but I’m so excited to get the job there again because I came back to Winnipeg
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Fake people

Management isn't communicative, when brought above store level, there is no comfort of knowing anything different has happened. No follow up whatsoever .

Pros

Customers

Cons

Zero communication between anyone at store level or higher up.
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Treated terribly.

I remember being so excited when I got hired here, I wish i knew what I was getting myself into, Managers are expected to work 50+ hours a week (unpaid overtime), and are made to feel terrible if they ever leave on time. They pile on so many tasks while cutting hours , then complain when the store isnt perfect and sales aren’t skyrocketed. District managment is pushy, rude and makes you feel less than. They say you get a “bonus” but that easily gets taken away if your shrink isnt where they want it,or sales arent perfect. We worked so hard in the pandemic. Open to closes, so much of our free timetaken away then we get slammed with being “not bonusable” If you want to work like a dog and get paid unfairly- this is the job for you.

Cons

long hours, no district support, unfair wages
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Great management and friendly coworkers

Manager is fair and understanding. Coworkers are friendly and quick to help. The customers are usually nice and patient. Store stoking system is pretty straightforward and easy to use and keep organized
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Management is very unprofessional

The other employees that are not in management roles are very friendly and support one another. The management is a joke. They only look good to the DM by taking credit from the employees actually doing the work for themselves. No support for customers that are incredibly rude. I’ve been told no matter what happened I’m always wrong if someone has made a complaint. Even if they swear and yell that’s ok. The pay sucks for the amount of stress you have.

Pros

Employee discount

Cons

Bad pay and high stress
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Good group, but no opportunity for FT

Pharmacy staff is great, but company does NOT want F/T pharmacy assistants. Upper mgmt would rather have 5 P/T workers sharing (minimal) hours than 2-3 F/T reliable workers. Pay is decent but you aren’t scheduled enough hours to live on. You need to work a second job to make ends meet. Upper mgmt says they are interested in hearing what we have to say (as long as it is positive). When bringing concerns to their attention, they just shrug it off.

Pros

Good group of co-workers; great team

Cons

Not given enough hours to support yourself; no benefits
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Very bad

Never work for them, management especially upper throw you to the curb!!! Very slow and will never be able to compete with shoppers drug mart, I would never recommend
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Not good for long term stable work.

Very little room to grow. Pay is minimum wage but expect a lot of work and to deal with theft and angry customers. Remember, customer is always right. You will get burned out if you try to go all out. Basic wage and shift work. Not flexible. Managers don’t care

Pros

Meet people

Cons

Meeting people
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Working At Rexall

This is a Great Company to begin your career in pharmacy. If you want to learn the intricates of pharmacy operation and understand what it takes. I suggest you start here.

Pros

Good Work/Life balance.

Cons

On Call
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Fun, relaxed

Rexall was one of my favorite jobs soley based on management, i worked in the cosmetics department. I'd recommend the one in jackson Square in Hamilton the management there is friendly, encouraging and overall just nice. Jackson Square was never a dull moment !

Pros

At cost discounts, management, customers, location

Cons

Not much room for advancement
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Work here if you can't get a job anywhere else

Working as a pharmacist at Rexall is super stressful. Even if you are at a slower pharmacy it will be busy because you might be alone or have a tech for a few hours only this means high pressure on you as a pharmacist to accurately check/dispense, answer phones, questions, ring people out at the till , fill prescriptions yourself, count and prepare yourself and pretty much do it all before the end of your shift. It is abuse to not give the pharmacist any support, and there is always pressure from the manager to complete everything. I would not recommend this company, you will feel DRAINED at the end of every shift, have no work-life balance. Take less pay/hour to have a job that won't put so much stress on you. Had to stay so much extra unpaid hours to finish the work. Perhaps, they should realize that a few extra tech hours will help the pharmacists focus on their work, increase pharmacist-patient interactions and build stronger patient relationships and that will lead to more success for the company along with employee satisfaction.

Pros

their wage is higher vs sobeys/safeway, but is the exttra 2$ worth the extra pressure they will put on you?, you will have hours -because they have HIGH employee turnover rate

Cons

little appreciation for pharmacy team (no pandemic extra pay, gave 5$ worth of stuff for employee appreciation day, will cut your hours )
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Overall rating

3.4

Based on 830 reviews
5
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3
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job security/advancement
3.1Management
3.2Culture

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