Rexall Employee Reviews

All stores at various locations operate in almost the same way so you can easily fit in to whichever store you find yourself. Unlike some stores Rexall takes time yo train their staff do you can easily fit into the system and training is always ongoing. As a relief pharmacist new on the job, I found out that the inclusiveness culture depends on the manager of the store. Some stores are more welcoming and accommodating and willing to accept you than others but overall it is a really good place to work.

Pros

Job life balance

Cons

Long hours

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I wish I never left Rexall. It was foolish to return to Shoppers Drug Mart.

Pharmacy Assistant (Former Employee) - Sarnia, ON - 6 November 2023

I prefer Rexall. I think it's the best store I have ever been to. The overall workplace culture was great. I felt comfortable being there and I was able to focus on my work and never had to worry about being bullied since everyone was so nice to one another. Respectful coworkers and customers. The entire store looks so clean and organized and proper (but never too bright) lighting. I also love how advanced the pharmacy software is! The electricity went out a few times, but that's not the store's fault.

Pros

So many free lunches on a frequent basis and the managers were very kind.

Cons

The work-related online courses were to be done at work instead of at home.

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Jobs at Rexall

Certified Cosmetician

Toronto, ON

2 days ago

Sales Clerk - Front Shop

Good place to work with chance for advancement

Assistant Manager (Current Employee) - Calgary, AB - 2 October 2023

Very good place to work. Good people, DM in calgary is excellent. Company actually cares about their employees. Retail is retail so you know what to expect from that.

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extreme stressful environment with no support

Staff Pharmacist (Former Employee) - Victoria, BC - 6 September 2023

Upper management demands pharmacists unethical, unreasonable service to patient with no support. Always minimal number of worker at a shift.Part time has no benefit even if you work more than 32 hrs/w.Upper management will threaten you if you don't do med reviews.This company is the worst company I ever worked for.

Pros

a little higher pay than other company

Cons

anything else

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Too many egos and management had no interest in working to solve issues

Shipping and Receiving (Former Employee) - St. Catharines, ON - 6 September 2023

I was very disappointed with how the manager handled the situation with meAll they do is check cameras and they have no idea what's going onThey expect you to be in multiple places at once and not think for yourselfStay away. I left a good job who wanted me to become supervisor to go there and what a mistake that was. Thankfully since then I've received 4 job offers who know my worth

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Insights into Rexall

Based on 259 survey responses

What people like

Time and location flexibility
Feeling of personal appreciation
Supportive environment

Areas for improvement

Sense of belonging
Fair pay for job
Support from manager

Productive and fun workplace

Cashier/Customer Service (Current Employee) - Brampton, ON - 25 August 2023

What is the best part of working at the company?Flexible hours . Good colleagues and very nice store manager What is the most stressful part about working at the company?When customers with kids come to the store and leave them unattended, when big groups of students come to the store and scatter in all aisles , and when we find some empty boxes while facing the store because the items are stolen. What is the work environment and culture like at the company?It’s very professional and also friendly atmosphere

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Pharmacy practice nightmare

Pharmacy Manager (Current Employee) - British Columbia - 25 August 2023

Rexall despite the so called changes and improvements is the worst place to be as a Pharmacy professional. Among many of the issues the following hold true.1- Required to work long hours with no overtime pay 2- Minimal staffing 3- Pressure to bill for services not needed by the patient4- No work life balance 5- Upper leadership gaps 6- No direction or focus7- Little moral or financial incentives compared to what is being demanded

Pros

Store discount

Cons

Many other things

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Not recommended

Store Manager (Former Employee) - Edmonton, AB - 23 August 2023

Not recommended at all.They really dont care about your personal life. They will give you really tough time in terms of managing. Schedule requirements affects your personal life badly

Pros

Nothing

Cons

Long hours

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It sucked at the end

Cashier (Former Employee) - Saskatoon, SK - 17 August 2023

What is the best part of working at the company?Management turn over, lack of support What is the most stressful part about working at the company?Covering the whole store and warehouse What is the work environment and culture like at the company?Tense. No longer work there new manager came in while I was on leave did not like me so bye byeWhat is a typical day like for you at the company?Open store , stock, take care of customers and Planograms and warehouse.

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Good place to work

Pharmacy Cashier/Customer Service (Current Employee) - Victoria - 17 August 2023

A pretty good place to work, but mostly the smaller stores. The environment is inclusive and relaxed, and I’ve formed friendships with everyone in my store. In a larger store on the mainland, I noticed that higher seniority employees alienated and excluded younger and newer employees, with no help from HR.The schedules are flexible, and great for school, but I’ve found it’s difficult to get full time hours when needed.In terms of pay, it is definitely not a livable wage in BC. I’ve expanded to working in pharmacy packing prescriptions and making blister packs, but have seen no pay increase even with taking on more responsibility. I currently cannot afford to move out working 5 days, 30ish hours a week.It’s a good job for starting out, in school, or looking for something to occupy you post-retirement.

Pros

Good discount

Cons

Non-livable wage

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High stress

Pharmacy Assistant (Former Employee) - Kamloops, BC - 22 June 2023

High stress, fast paced job but team members make it worth it. Worst part is just rude/disrespectful patients. Very busy pharmacy with a lot of prescriptions to fill everyday so a lot of people aren’t happy with the wait time.

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Poor and no amount of money would have me return

Pharmacy Assistant (Former Employee) - Stony Plain, AB - 7 June 2023

What is the best part of working at the company?Met some pretty cool ladies , I keep in touch with What is the most stressful part about working at the company?Always short staffed , upper management doesn’t care about their staffWhat is the work environment and culture like at the company?Toxic , infective, unhealthy , stressfulWhat is a typical day like for you at the company?Toxic and very stressful , poorly managed

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Poor Training

Assistant Store Manager (Former Employee) - Ontario - 28 May 2023

Working there, hardly any training occurred. A lot of negativity, and you don’t learn much as a leader. Often times get pushed and not shown anything. It’s a poor company

Cons

Rude managers, out of date policies, old systems

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Stressful

Pharmacist (Former Employee) - Calgary, AB - 28 May 2023

Staff shortage every now and then, Long shifts, unwanted pressure for clinical services. Very much into the daily target of clinical services money and the target is a big amount

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Terrible management

Post Office Clerk (Former Employee) - White Rock, BC - 17 May 2023

After working at the whiterock location, I would never work there again or recommend anyone to work in that store. The customers are amazing and friendly, but the store manager is unprofessional, not willing to stand up for employees (especially during the pandemic), i have actively seen them ignore customers when asked to speak to management, and I was left alone at the post office over the Christmas holidays with little to no help. Your sanity is not worth minimum wage or a shifty manager.

Pros

Customers are friendly

Cons

Terrible management

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Very busy at times and not a lot of support from managers

Cashier/Customer Service (Former Employee) - Burlington, ON - 12 May 2023

Rexall is a good part time job for student and people in high school. I mostly enjoyed my time there but it can be stressful when you don’t have enough people to help out.

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Flexible and happy to serve and help costumers

Cashier/Key Holder/Supervisor (Current Employee) - Toronto, ON - 11 May 2023

We are a good team work in our work place .you learn more about merchandise and serve different customers needs and make them happy while you help.helping each other

Pros

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Good place to leave

Clerk/Cashier (Former Employee) - Victoria, BC - 10 May 2023

What is the best part of working at the company?Worst job, EVER! ONE lady there is a awful woman. The boss acts like he is the Supreme Leader, who also tries to turn employees against each other. Treats people like we where all stupid. But we all shared his back stabbing to each other. Horrible place to workWhat is the most stressful part about working at the company?Trying to learn 8000 different things. Each medical device needed to be learnedWhat is the work environment and culture like at the company?Horrible, expect to be told you where taught wrong 5 times on the same itemWhat is a typical day like for you at the company?Loved the customers, holster the back stabbing by management

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laid back and compassionate people in a well run environment

Front Store Cashier (Former Employee) - Waterford, ON - 8 May 2023

Laid back and compassionate people in a well run environment make working here very pleasant. Job tasks are fairly simple and teamwork is pushed across all job titles.

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Great and productive place to work

Front Desk Clerk (Part-Time) (Current Employee) - Burnaby, BC - 28 April 2023

What is the best part of working at the company?Organized and well managed, great place to work.What is the most stressful part about working at the company?Customer Service, dealing mostly with client inquiriesWhat is the work environment and culture like at the company?Great place to work, both Managers and colleagues are hard working and supportive.What is a typical day like for you at the company?Attending customers at the front cashier and at times doing product stocks.

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Not awesome not horrible

Key Holder (Current Employee) - Ontario - 28 April 2023

I would only apply as a cashier. Terrible uniforms. High turn over at head office. Dealing with theft constantly without support on the floor. Huge work load and not enough hours to efficiently complete tasks. If your neighbouring store has issues it becomes your issues. I have excellent coworkers. No work life balance.

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