Reception (Former Employee) – Toronto, ON – 16 September 2018
Residents were a pleasure to work with. Working reception I saw a lot of sketchy stuff going on. No communication between departments, useless management, no job/hour security. When one of the employees was off sick (we were understaffed) I had to work 18 days in a row, 4 of those shifts being 8am - 8pm. When I got sick due to the outbreak at the time, I was not compensated or offered any help, just met with attitude. Nursing staff was understaffed, poor treatment of residents was a norm, management didn’t care so much about the residents but more about filling beds as fast as possible to make more money. Overall I loved working with the residents however the management made me sick to my stomach. Retirement and nursing homes should not be run by companies like this, in my opinion, they should be run by nurses who actually care.
RPN (Former Employee) – Burlington, ON – 25 August 2018
If you like a high stress, extremely fast-paced environment, with no help from management while you perform many jobs not even remotely under your job title then work here. Residents are at risk and they don't even know it. With nurses handing out medications to 40 plus residents over 8 floors around meal times and sleep times along with answering phones, call bells, dealing with issues from residents that should be in a proper long term care residence (but why lose their rent each month right!?), handling emergencies that are not even nursing related, dealing with angry family members after management set high expectations but don't staff properly to accommodate them, not calling in support staff when management had earlier stated they have been funded to do so and many MANY more ill working conditions this is a truly a recipe for disaster with nursing licences on the line and residents at risk. They really need to have two nurses per shift to properly accommodate the needs of the building.
Dietary Aide (Former Employee) – Port Perry, ON – 5 August 2018
Very understaffed but they don’t look to hire new people, they just expect their current staff to pick up the slack for the missing employees. Managers will never help out if they’re short staffed so the few employees there have to do everything on their own while managers go on smoke breaks every half hour. They treat the majority of their staff with very little respect then wonder why people call in sick all the time. I did really enjoy most of the residence and it’s a shame because if management wasn’t as unorganized and amateur as it is, this would have been a nice place to work.
Server (Former Employee) – Maple Ridge, BC – 13 July 2018
This was a frustrating experience. Management was incredibly inexperienced and irresponsible. Friendships were favoured over best interest of the company. Expectations were high for low pay. I loved the residents, loathed the staff and management.
Housekeeper (Former Employee) – Burlington, ON – 20 June 2018
Will rip you off every opportunity they get. Always given extra work because management will never move from their desk to help out. Not enough staff because they can't keep anyone long term due to poor management.
Dietary Aide (Former Employee) – Riverbend, AB – 3 May 2018
WORST MANAGEMENT. If you are a student who just wants to meet the ends this job isn't for you. The management here is the worst and don't give a care to their employees especially those who were under probation on the dining room. they ask too much and so many responsibilities for a little span of 4 hours. also, I felt underpaid for all the that needs to be done. the only reason I stayed in this company was the residence most of them are very appreciative and kind to the servers but in terms of the management the worst. except for the chefs.
SERVER, Colonel By Retirement Residence (Former Employee) – Ottawa, ON – 18 April 2018
Working in hospitality was very rewarding, and I was very lucky to have coworkers who made coming to work enjoyable. However management was not great at the time, though I believe it has changed since I have left
Former Manager (Former Employee) – Ontario – 9 April 2018
Very demanding work with little to no support from the so-called "support" office. Expectations are very high, which is fine when you have to meet the bottom line because of your owners, however, not at the expense of a person's health and well-being. They do not approve of someone's workplace stress and make them feel very incompetent and because of it you are expendable. The Residents were the main reason they are in business and they really don't care about them; it's all about the money. The front-line staff work incredibly hard and yet get very little incentives to continue to work with Revera because the budget doesn't allow for such "extravagances". Senior leaders want you to be exactly like them and not develop your own leadership style; they will find a way to get rid of you if you disagree with them. Value diversity? No way, not in this company. They have no compassion, no respect and very little integrity. It is definitely a "who you know" environment to get anywhere in this organization. Favouritism is abound. This organization got worse with the new leadership.
The Residents smiles and happiness is your focus everyday, The hard-working staff that become your extended family.
Very long hours, Very demanding and stressful job, on-going rollouts of programs which are usually a disaster and not well thought out, 24/7 responsibilities, No support.
Various Positions (Former Employee) – GTA, ON – 26 March 2018
Revera provides great opportunity to develop a highly rewarding career to its employees. It has been working on culture for some time and is putting forth effort at being a top employer in Canada. They are not quite there yet but show promise for a bright future.