High People focus, low operational focus
It was fantastic working in an organization that not only spoke about the their core values, but made a solid attempt to act on them on a daily basis. RH took no shortcuts on the management selection process, as they understood that a person in this role can make or break the culture within the 4 walls that they manage.
Though advanced in their core - more ... values, RH often lacked the tools and resources for their Gallery Leader's to truly take hold of the entire business. Leaders were blind to product reports, which provided a roadblock in planning to truly move the business forward. Inventory m ... - less
Proscore values, people, compensation, great product
Conspoor operations, poor head office customer service for Canadians