Renewal by Andersen Employee Review
management was a nightmare!
Was disappointed overall. Asked for help but never received it. Company sends senior sales reps to “your” customers that you just visited behind your back and offers the customer a better deal to close the customer. You receive NO compensation for your efforts. Their territory is all over southern Ontario despite their advertising. No compensation for driving time/fuel/food/etc. Was in Barrie one day, Fort Erie the next. Then to Pickering/Oshawa to Cambridge...it’s nuts. You receive the worst leads possible and need to drive all over to try and sell 1 window then convince the home owners ALL their windows need replacement.
Too much driving, should have satellite branches
Dont bother with this company if you want to stay long! The turn over rate average is 3mths! Company managers will set you up for failure if they dont like you. A lot of pressure to close deals on the first visit. You spend 3-4hrs at a customers home to try and sell them windows and doors worth 35tho. If they dont buy you cant give them any discounts
They chose and pick! Very high pressure sales!
They have no conscience and only care of fattening their wallet. They have no issues taking food off MR. & Mrs. Customer's table in order to sell the window which they cannot afford. Trainer - very disrespectful, very crude, rude to the point of harassment. He is very proud of his behaviour. Sent out without teaching all products and without all the material or equipment to sell properly. When customer resists they encourage you to be rude. In their words:" They called you in so you are there to punish them." Mangement doesnt care how you get the sale just get the sale and you are berated if you do not sell. Their leads are not qualified leads and you are wasting your time and money to go to dead-end leads. Clients are lied to by call centre that the consult is 60-90 minutes but management wants you in there for 3.5-4 hours. This places a bad taste in the customer's mind. Workplace Culture - Boy's club. Same as being as Univerity residence -it's all about the raw-raw. There is no life balance - you are constantly getting disturbed by the pinging of your phone with nonsense. There is a reason that Mississauga office is not growing as very few Reps stay due to the disrespect, bad leads, no life balance, poor training and no support. All leads are filtered. If they do not like you you will get all teh bad leads. All great leads are given to who they like.