Where should we start..
First of all, the Operation Manager is doing such an extremely bad job, lack of organisation skill(many good employee quite because of him), doesn't know to provide good service, meet the expectation, and needs of their customer. He doesn't qualify to be an Operation Manager in my opinion. On the other hand, people that works there are very friendly - more ... and well trained. They desires more respect and better pay.
In term of the working area, it is not as clean as a Pharmacy should be. The washroom smells very bad, and the kitchen floor fills with ants all the time.
Overall, this place is a ... - less