RELIANCE HOME COMFORT Employee Review

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cross training provided: training for customer service and sales constantly upgrading to a professional standard
Inside Sales (Former Employee) –  Toronto head office18 February 2013
I appreciated the training provided at Reliance from a Call center agent to being a lead in team building and being recognized as a top performer. Extra projects were given to me because mgmt recognized a creative approach to my sales presentation. As well , promotion within to eventually become an outside Reliance Home Comfort advisor in heating and cooling was also opened to me, which I gladly recieved.
Pros
ability to be promoted
Cons
sometimes mundane work projects
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Valuable Experience Gained
Customer Service Representative and Data Entry (Former Employee) –  Oshawa, ON20 April 2018
I worked at Reliance Home Comfort doing data entry cleanup and reviewed customer history pertaining to communication with the company as well as product purchase history. I also worked on the phones receiving inbound calls when customers had a customer service need. I learned valuable communication skills here as well as how to deal with customer resolutions.
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Fine company
Gas Technician (Former Employee) –  Whitby, ON19 March 2018
Was a revolving door of employees, but decent to work for. glass ceiling is not high enough and lots of talk of advancement, with no action from up above
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Overall rating

3.4
Based on 79 reviews
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Ratings by category

3.2Work/Life Balance
3.5Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.1Culture