RELIANCE HOME COMFORT Employee Review

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Interactive work with customers and instalers
Operations Supervisor ● GTA (Former Employee) –  Richmond Hill Branch29 May 2014
Manage customer complaints and solve them according to priority.
Coach techs to increase their efficiency and to perform their job according to Reliance's standardized procedures
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Valuable Experience Gained
Customer Service Representative and Data Entry (Former Employee) –  Oshawa, ON20 April 2018
I worked at Reliance Home Comfort doing data entry cleanup and reviewed customer history pertaining to communication with the company as well as product purchase history. I also worked on the phones receiving inbound calls when customers had a customer service need. I learned valuable communication skills here as well as how to deal with customer resolutions.
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Fine company
Gas Technician (Former Employee) –  Whitby, ON19 March 2018
Was a revolving door of employees, but decent to work for. glass ceiling is not high enough and lots of talk of advancement, with no action from up above
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Overall rating

3.4
Based on 79 reviews
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Ratings by category

3.2Work/Life Balance
3.5Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.1Culture