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RELIANCE HOME COMFORT
3.1 out of 5 stars.
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RELIANCE HOME COMFORT Employee Reviews for Operations Manager

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2.9Work-life balance

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Found 6 reviews matching the searchSee all 243 reviews
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Great Atmosphere and Culture

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Reliance is a fantastic place to work, consisting of transparent leadership and an incredible company culture. Our employees truly stand behind the company mission. Each day brings a new and exciting challenge. The senior leadership team cares for their employees, always putting us first.

Pros

Company Phone

Cons

Long Hours
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Official response from RELIANCE HOME COMFORT

29 March 2021
Thank you for leaving this review! We highly value your feedback. Stay safe!
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Great company to be part of

Great job for those looking for great pay, high energy, competitive, challenging work. If you work hard there is lots of room to grow and different departments to get involved with
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Poor

Company was generous in terms of compensation, the work load was manageable however the targets for the front line technicians were unreasonable. Managing these employees was difficult as it in my view, there were far too many targets and growth was imposed as a higher priority than technically fixing perfectly good equipment. Lots of attrition in this branch employees and managers.
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Don't work for this company

A very cruel company to work for. Stay away You are not treated well and are expect8to threaten the people that work for you Everything about this company is about sales at any cost
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Great carreer with many opportunities for advancement

Absolutely the best HVAC company in Canada to work for. Very competitive wages and lots of room for advancement. Top of the line equipment, tools, uniforms and trucks provided to field staff. High level of support from management. Great mix of long term employees and new team members with cutting edge ideas.

Pros

Job security, tools provided, room for advancement

Cons

None
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Not a destination of choice for many

What this company espouses to its perspective employees vs the reality of the work culture is worlds apart. A ridiculous turn style approach for middle management as far as job security. There are training opportunities but the office culture is toxic and predatory. Worklife balance is non existent. 14-15 hr days. Management direction was inconsistent. Often directives were in direct opposition to one another. Office admin staff were friendly, helpful and generally terrific people. Fellow managers were morally reprehensible. Spoke ill of their team and often meeting conversations ended up with a focus on terminating the lowest hanging fruit. Business ethics of the company were questionable. Very hard to be an ambassador when one doesn't agree with how the company processes affect its customers. Most rewarding part of the job was resolving customer issues with care and dedication as well as follow up. Developing the team in positive ways and seeing the improvement was gratifying.

Pros

Bonus structure was generous

Cons

Long hours, intimidation tactics for motivating employees, poor office management culture
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Overall rating

3.1

Based on 243 reviews
5
83
4
31
3
32
2
18
1
79

Ratings by category

2.9Work/Life Balance
3.3Salary/Benefits
2.9Job security/advancement
2.8Management
2.9Culture

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