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RELIANCE HOME COMFORT
3.1 out of 5 stars.
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RELIANCE HOME COMFORT Employee Reviews in London, ON

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2.9Work-life balance

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Found 13 reviews matching the searchSee all 243 reviews
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Great company to be part of

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Great job for those looking for great pay, high energy, competitive, challenging work. If you work hard there is lots of room to grow and different departments to get involved with
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professional and safe environment

low stress environment with many opportunities to progress career. Always been treated fairly. given many opportunities to expand knowledge through training. great compensation with a positive reinforcement culture.

Pros

professional safe work culture
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Dishonest

Only interested in selling I am a tech that treats people how I would want to to treated . Reliance uses there service agreements with customers to get in the house to then sell sell sell and if you dont hit the sales lead targets you are disciplined with days off without pay. They micro manage you. They are not interested in training techs to be the best.
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Not recommended

Only worried about sales,could care less about fixing the equipment,proper training,your family life,when you get home,if you get home or a fair work schedule
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Terrible.

A toxic company that will zap your will to live. Work here only if you want to make money and care little for your customers. Management is oppressive, to say the least.

Pros

pay

Cons

everything else
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Brutal

Spent 2 years here, as a plumber. They sell protection plans to people and your job is to to into their house, look at plumbing problems and then inform the Customer that their problems aren’t covered on the plan, and then quote them astronomical rates to repair. Other people you work with are good. Union is the most useless thing I have ever seen. Management will lie to you about bonuses, only pay when it is convenient for them. Management is ridiculous, I’m pretty sure they get more money based on how many people they screw over. The saying goes “if it came out of a managers mouth, then it is a lie”. They sell equipment to people that don’t need it. In my opinion this company should be sued out of existence. The workers are the ones keeping the company afloat, they end up caring and the customers get taken care of, somewhat. Would recommend avoiding this place like the plague, unless you are a salesperson with a plumbing license and love being lied to in a never ending fashion. Oh and the 4 day week is nice, but not when you have to work one weekend day, changes your life completely. And your days off suck because you can’t stop thinking about work, the emails never stop coming in. And they ask you to work your off days every week when things are busy, but send you home early when it’s slow.

Pros

4 day work week

Cons

50+ hours in 4 days, management, union
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Great pay

Good position, good pay, unionized in most branches. As long as you can follow rules and be self motivated there's tons of opportunity to excel. Lots of opportunity to move positions or around the company.

Pros

Lots of incentives, great pay, overtime opportunity, position advancement, no lay offs.

Cons

Weekends and/or evening shifts
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5 out of 5

employee for over a year. It's been most positive working experience since being in the trade for 7 years. amazing training and growth opportunities with top level employee compensation, good benefits and a positive work place culture.
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Always Recognizing Great Employees

Reliance is a very success driven workplace that always ensures it's best employees are recognized for their efforts. There is a heavy emphasis on customer care and the techs take pride in the work they do every day. Truck, tools, uniforms, training, etc. are all provided at no extra charge to employees, ensuring that their staff have everything they need to provide an outstanding customer experience. Expectations can be high, but it's all for the good of the customer and it's returned in kind with recognition, incentives, and employee outings.
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High performance culture with great pay and benefits!

Reliance has very competitive pay and benefits - better than most companies. Reliance has grown in a very fast way and as a result has a lot to offer to its employees. Growth within the company is never ending. You can go in so many directions and are not stuck on a straight line career path. They prefer to promote from within which is awesome. This is a high performance culture so there is always a drive to do better but that drive also makes people get paid more. It's worth it! I highly recommend Reliance as an employer and a lifetime career opportunity.

Pros

Income/Compensation

Cons

Not a 9 to 5 but worth it for the compensation
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Jobs at RELIANCE HOME COMFORT

in London, ON
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Career path with opportunity

I have worked for many different HVAC companies. Reliance is the only company that gives lots of perks. As a technician your ticket renewals are paid for, work boot allowance, all tools (including hand tools) supplied, truck, phone, benefits, pension. Good Safety practices. If you want to advance all training, courses and college are paid for. When in trade school they even top up your wages! Yes you are required to hit certain metrics but that is part of work. We are getting paid to do it. The smaller HVAC companies offer none of this.

Pros

As a technician your ticket renewals are paid for, work boot allowance, all tools (including hand tools) supplied, truck, phone, benefits, pension. Good Safety practices. If you want to advance all training, courses and college are paid for. When in trade school they even top up your wages!
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lacking customer focus

Goal would be to condemn every customers equipment to drive up sales. Had to use scare tactics to bully customers into agreeing to a sales Adviser visit.So much for being trusted advisers,too bad. The name Reliance is now a name that make most people angry and resentful.

Pros

great co workers

Cons

not customer focused.
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Reliance

Virtual call centre environment...Wonderful working from home, able to choose your hours, great co-workers. Able to use all your skills in assisting customers with various issues.
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Overall rating

3.1

Based on 243 reviews
5
83
4
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79

Ratings by category

2.9Work/Life Balance
3.3Salary/Benefits
2.9Job security/advancement
2.8Management
2.9Culture

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