Working at RELIANCE HOME COMFORT: Employee Reviews
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Best culture I've experienced in my career
Director of Sales, Canada (Current Employee) - Toronto, ON - 12 May 2022
Indeed featured review
The most useful review selected by IndeedThe senior leadership team care and they are very approachable. There are programs and support for a great work/life balance and quality. I also feel like there is a good opportunity to advance my career. The area where the company can improve is we are currently behind on automation tools, yet the company has been and is open to investing in tools and processes to improve team member and customer experience. I have worked at a number of companies in my career and I am confident in saying that Reliance is one of the best.
Pros
Good overall cultures; good compensation.
Cons
Large company bureaucratic processes with some things.
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Terrible
HVAC Installer (Former Employee) - Toronto - 15 June 2022
They want you to do more work than a single person can handle. Over charge customers. Poor compensation. Poor management. Would not recommend to anyone
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Insights into RELIANCE HOME COMFORT
Areas for improvement
- Sense of belonging
- Support from manager
- Overall satisfaction
Awesome place to work.
Operations Manager (Current Employee) - Barrie, ON - 19 May 2022
Fast pace and fun work environment. Lots of opportunities to learn and grow within the company. People are great to work with and everyone helps each other succeed.
Pros
Opportunity to develop and grow
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Stay away!!!! Under payed and over worked horrible work life balance
inventory clerk (Former Employee) - Kingston, ON - 19 May 2022
Was promised a certain wage. This was not the case worked 7 days a week, no training, was nothing but the fall guy. Low Pay for the warehouse helps Treated horrible and talked down to daily.
Pros
Management besides warehouse are easy to work with
Cons
Long hours, no one gets along
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Awesome Company - Career Not Just A Job
HVAC Installer (Current Employee) - Hamilton, ON - 17 May 2022
Gaurateed Work with Great Pay and a Management Staff that looks out for you. If your new to the trades or an experienced technician there is no better place to work than Reliance. To sum it up working for Reliance is a Career not just a Job.
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Amazing place to work with a fantastic corporate culture
Manager, Customer Experience (Current Employee) - Cambridge, ON - 16 May 2022
Great place to work. Team is fantastic. The company has strong passion around health and safety, ensuring all team members arrive home safely to their families at the end of each day.
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Time of work
Plumber (Current Employee) - Ottawa, ON - 13 May 2022
Great hours of work. Unfortunately when you require someone to write in here they generally do not give and accurate account of how they feel. If you only accept when they write less then the minimum then you get a true response.
Pros
Good people
Cons
No cruise control in vans
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A perfect fit
Manager (Current Employee) - Toronto, ON - 12 May 2022
After a few years of moving between jobs looking for a place where I can be successful, I finally found a perfect fit. Reliance values my work as a professional and values that I have a personal life that I have to balance.
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Good place to work
Customer Solutions Specialist (Former Employee) - Cambridge, ON - 7 May 2022
It's a good place to work, the management support is good. The training is good, but calls can get frustrating. Some processes in the company are a bit frustrating and sometimes doesn't make sense why it was implemented in the 1st place.
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for taking the time to review us! We are glad that you are having a positive experience at Reliance and we appreciate your feedback and suggestion.
Terrible company, even worse management
Technician (Current Employee) - Greater Toronto Area, ON - 7 May 2022
Too many things to complain about with this company. They treat their employees terrible, managers can do what ever they want with no repercussions. Managers are inexperienced and not fit to be in the positions they are in. Probably the worst hvac company you could work for. Stay away !
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for taking the time to review us. We are concerned that you are currently having a negative experience with us and encourage you to reach out to HR (or Manager) with any concerns. We strive to take care of our Team Members.
Jobs at RELIANCE HOME COMFORT
Not good
Customer Service Representative (Former Employee) - At home - 5 May 2022
A nouns a perfect place or thing that has a really happy ring and if u say. It one or twice than u will always be arise but it’s different because of the amount of things u have to do
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for taking the time to review us. We wish you all the best in your future endeavors.
Decent
Apprentice Plumber (Former Employee) - Edmonton, AB - 19 April 2022
It was a decent place to work, people were nice- expectations were way too high. As a second year plumbing apprentice I was doing full install on tankless water heaters by myself. I was expected to do 3-4 a day with no pay increase or bonus. They were giving journeyman work to a 2nd year apprentice and expected that you worked from 7am to 9pm
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for the review! We are happy that you had a positive experience at Reliance and we wish you all the best in your future endeavors. We appreciate your feedback.
Great place to work amazing team
Service manager (Current Employee) - Sault Ste. Marie, ON - 18 April 2022
I've never worked with a better group of people. Management team are always there for support all managers are willing to help at anytime. Team members know they are part of a team.
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Official response from RELIANCE HOME COMFORT
10 May 2022Wow! Thank you for the review! We are so happy that you are enjoying your time at Reliance and are having a positive experience.
Good organization, good Job, cooperative and supportive culture.
Jr. Tech/ Installar (Current Employee) - Mississauga, ON - 7 April 2022
During one month I have learned lots of different things regarding parts, products and working procedures. I am a technical and a handy person so can assist & do better with technical team. I need soecific technical training regarding products and services.
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for the review! We are so happy that you are enjoying your time at Reliance and are having a positive experience. This is what we strive to achieve for all of our Team Members!
been on site for two weeks staff very friendly and helpful been trained properly given opportunity to learn on the go
Inventory Clerk (Current Employee) - Mississauga, ON - 6 April 2022
good solid company staff very knowledgeable friendly atmosphere management involvement communication is strong between staff and management learning the business has been a challenge but feeling more comfortable day to day
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Official response from RELIANCE HOME COMFORT
10 May 2022Thank you for the review! We are so happy that you are enjoying your time at Reliance and are having a positive experience!
Youll Probaby Get Hurt
Water Heater Installer (Former Employee) - Cambridge, ON - 4 April 2022
you will feel unhappy at work most of the time, stressed at work most of the time, exculded and notice your co workers are not respectful of all people. Manager fails to train you adequately and then just complains, i personally never got any health and safety training nor completed my training for Reliance and i was left on my own at customers homes to complete installations.
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us. We regret that it was not a good fit and appreciate your feedback.
Just a number
SENIOR HEATING VENTILATION AIR CONDITIONING TECHNICIAN (Former Employee) - Brampton, ON - 1 April 2022
This company changes people so much you become just a number. You become very disconnected and self isolated. Everytime you are asked to achieve a goal once you have completed set goal they would have changed manager and all your hard work was left un noticed.
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us. We regret that it was not a good fit and appreciate your feedback.
Wouldn't recommend anyone to work here
MOB (Former Employee) - Mississauga, ON - 31 March 2022
Honestly, Reliance is not the place I'd recommend anyone of working here as a starter. As a apprentice person who's new into this trade they'll hire you right in a spot as a installer or tech with no experience at all and within 2-3 months they'll lay you off for some some stupid reason while your on 6 month probation. Tbh in my experience I would stay far away from this company there's so many better companies out there better then Reliance in my opinion. Too many toxic techs out there never trust anyone as a grain of salt especially the managers as well. The Environment is to toxic over there. Good thing I left that place and I found a better opportunity somewhere else.
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us. We regret that it was not a good fit and appreciate your feedback.
Great workplace and leadership. But very low salary
Senior Business Analyst (Former Employee) - Canada - 23 March 2022
Great place, people and leadership to work with. Easy to interact with management and teams across the company. Depends on reporting manager on if they are open for you to learn and grow. Only -ve is extremely low salary. Not even close to what market offers with same level of company. Unless you're a rockstar performer there isn't much of growth opportunities.
Pros
Great workplace culture and people
Cons
Extremely low salary, hardly any growth opportunities
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us! We are glad that you are having a positive experience at Reliance and we appreciate your feedback and suggestion.
Fast paced environment with growth potential
HVAC Installer (Current Employee) - Toronto, ON - 21 March 2022
Reliance is an great company to work in. They have an good structure for HVAC technicians and Water Heater technicians. The job is fast paced and demanding, if you want to grow your career and willing to go above and beyond, this is the place for you
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us! We are glad that you are having a positive experience at Reliance and we appreciate your feedback and suggestion.
Worst experience of my career
Home Comfort Advisor (Former Employee) - Sarnia, ON - 15 March 2022
Very unprofessional atmosphere Very unethical practices Customers were mislead and offered programs that were not in their best interest and blatantly over priced.
Pros
None
Cons
Long hours, leads provided that didn’t remotely qualify
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Official response from RELIANCE HOME COMFORT
5 April 2022Thank you for taking the time to review us. We regret that it was not a good fit and appreciate your feedback.
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Ask a question about working or interviewing at RELIANCE HOME COMFORT. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture
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Questions about RELIANCE HOME COMFORT
- What are the working hours at RELIANCE HOME COMFORT?8 people answered
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