Horrible management and typical dead end call center job. They play favorites and has a "click" society. Poor pay and horrible HR dept. If you need medical leave, your job wont be there when you get back then they will create an attendance issue with you and fire you, its BS. They rip realtors off by selling them products with no set parameters with the hope you get 40 leads a year but not guaranteed. Systems suck as realtor listings disappear without explanation and you are left up to apologize but never blame the MLS for the problem, so the CSR has to lie to the realtor. Run from this place unless you want a dead end job.