Realstar Management Employee Review

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Enjoyed working and residing at this beautiful place. Great experience.
Resident Manager (Former Employee) –  Toronto, ON1 November 2018
Managed a luxury high-rise building of 479 apartments in down town Toronto.
Tenant Services
- Assist and administer lease agreements.
- Dispatch tenant work orders; Maintain tenant work order e-mail.
- Handle tenant, vendor and prospective tenant walk-ins.
- Assist with tenant and vendor related interface as needed.
- Assist District Manager with tenant relations as required.
Administrative Duties
-Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
-Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
-Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information.
-Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
-Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
-Process correspondence for tenants, contractors and other third parties for Property Management staff.
-Maintain and update insurance certificate files for all contractors performing work at the properties.
-Assist with the scheduling of contractor work and coordinate with tenants.
-Contribute toward overall office operational needs by helping to
  more... provide phone coverage, ordering supplies.
-Maintain and update as necessary all tenant contact information, after hour access.
-Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.
-Handle miscellaneous assignments as requested by management
-Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and PO's.
-Assisted property manager as needed on special projects.
-Assist with the coordination of rent/lease collections.
Free housing
On site and on call for emergency 24/7
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Good company to work for but salaries need more work.
Building Superintendent (Former Employee) –  Toronto, ON7 September 2019
The Realstar management that we worked for at the buildings themselves were great people but we had very little interaction with the higher up. The Realstar buildings were well maintained.
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Loved it
Manager (Former Employee) –  Brooks, AB9 August 2019
Learned lots from a great company... went from assistant manager to manager in less than a year .... the people are amazing and always there to teach and help develop you
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Overall rating

Based on 70 reviews

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3.1Work/Life Balance
2.9Job Security/Advancement