Horrible work culture and management
Barista/Cashier (Former Employee) – North York, ON – 9 July 2018
Management was beyond unprofessional. The entire company has Chinese workplace politics, where basically everyone tries to screw each other over. Managers will discuss each others mistakes in group chats, your co-workers will make you report their mistakes as your own, and nobody trains you but they all you to memorize every recipe by the second day. Furthermore, they will force you to work at other locations with different managers, some who have a grudge against your primary location manager, and they'll watch you like a hawk and try to get you fired.
They're also trying to hire more Canadian citizens/permanent residence holders since they can work longer hours, but not many are willing to work under those conditions...
Lastly they never pay properly. They forget hours and shifts and expect you to clock out early and keep working.
The only good thing is the flexible shifts. If you're going to school, going on vacation, etc. They won't fire you for it, like most big corporation companies.
lack of professionalism allows vacations even in your first 3 months
no training, managers are immature, boss has crazy mood swings, pays late, lack of care for drinks made