Real Canadian Superstore Employee Reviews

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3.0
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overall good place to work
Front End Supervisor / Cash Office associate (Current Employee) –  Peterborough, ON14 July 2019
superstore is a good place for anyone looking for a part time job nice people it is a customer service industry so you do have to deal with the odd unpleasant customer but most very friendly
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1.0
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it's not good
Stock clerk (Former Employee) –  Morgan Crossing10 July 2019
co workers were uncaring. very arduous and boring job.
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1.0
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Bad hours
Personal Shopper (Current Employee) –  Abbotsford, BC10 July 2019
Hours are all over the place. 25hours one week then 15 the next because they hired new staff. Benefits are good but are only for you and not your kids if you're part time.
Pros
Store discounts
Cons
Lack of hours
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1.0
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Do Not Work Here
OPERATIONS MANAGER (Current Employee) –  Calgary8 July 2019
It is just not a good place to work. You are expected to do more and more work and they give less and less. The pay is bad and the benefits are even worse. If you enjoy people telling you to do something then getting mad when you do then you will like it here.
Pros
None
Cons
the entire company
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3.0
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They could care more
Team Member (Current Employee) –  Don Mills, ON8 July 2019
I used to like working at RCSS but after learning more about the store and the company's practices, working there feels like a burden now.

The company caters and bends their knees to customers whims and pettiness. It doesn't matter how wrong the customers are or how many rules set by the company they are breaking to get what they want, in their own words: "Whatever makes them happy." Leaving workers disgruntled and unappreciated when they are only trying to follow the rules the company had set.

Most of the time ASM's seem too busy or incapable of helping you.

Advancing is easy as long as you show initiative and if they deem you capable of doing the tasks but once you mess up even just once you are 'demoted' without a word of warning.
Pros
Free food from time to time
Cons
Management sucks
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4.0
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Welcoming workplace environment
PC Express Personal Shopper (Current Employee) –  Toronto, ON5 July 2019
The most enjoyable part of the job is definitely the people you work with. Otherwise the work in general is pretty standard. and nothing special about it. Management could be a lot more transparent
Pros
The people are nice
Cons
Minimal hours
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4.0
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Fun place due to my co-workers
General Merchandise Clerk (Current Employee) –  Fort McMurray, AB4 July 2019
The management doesn't really appreciate their workers as much, we don't hear words like "great job" or ask us how we are. One of the assistant managers have a very high expectation that she wants everything done at a certain amount of time that she herself can't even accomplish. It seems like all she cares about is the store, it doesn't even occur to her that the store doesn't run without employees. She doesn't know the words, "please" or "thank you"
I enjoy working there simply because of my co-workers, we've become close.
Cons
Not enough hours
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5.0
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good place to be and meet new friends
Personal shopper click and collect (Former Employee) –  Brandon, MB1 July 2019
life at superstore was great i miss my old co workers all the time. It was easy to learn what I was doing. They train you well. time to time there is something fun planned for the whole store.
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4.0
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Fun place with many free snack and little parties
Grocery Clerk (Current Employee) –  Langley, BC30 June 2019
working at Superstore is very great but you will have to deal with getting thrown around from one task to the next without being able to complete one. managers are fine but always need to call people in constantly
Pros
10% discount in all Loblaws Stores
Cons
really busy and crowded on weekends
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3.0
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Ehh
Work Experience (Former Employee) –  Burnaby, BC30 June 2019
Management did not care much about the staff and was obviously careless during orientation. Coworkers were cordial, but very formal and difficult to start conversations with
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5.0
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it was an good plave to work.
Cashier (Current Employee) –  Prince George, BC28 June 2019
i really enjoyed working there. It was a friendly environment.All the managers were cooperative.Nothing was hard in this job. I appreciate that we were given 2 breaks which were paid as well.
Pros
2 breaks
Cons
nothing
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2.0
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Paid too little for too much work
Cashier, Customer service & Trainer (Former Employee) –  Mississauga, ON27 June 2019
Its a stressful place to be in. Depending on the store itself I found I was doing way more work (ie. managers work) and getting paid the same amount. The customers are also very spoiled and think they can treat you a certain way because you're behind a counter but you cant say anything back. Rules are implemented but aren't enforced. Once you review the rules with customers the manager overrides you making you look stupid.
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3.0
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Good for social skills
Cashier (Current Employee) –  Sherwood Park, AB26 June 2019
You get to know a lot of people but the management isn't very good. The people that work there are all very nice but the people that run everything don't respect you enough.
Pros
Free lunches
Cons
Long hours
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2.0
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Needs better management.
Produce Clerk (Former Employee) –  Mississauga, ON26 June 2019
Fun group of people to work with for a part time job, however often found management was inexperienced and didn't treat their employees equally or respectfully.
Pros
Fun people, always food for lunches, employee events
Cons
Management, unnecessary stress
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4.0
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multi-cultural environment
GM Replenishment Clerk, Customer Service (Former Employee) –  Calgary, AB21 June 2019
Working in a large environment where every day you meet more than hundreds of consumers. the hardest part of the job is to keep up the speed of task while handling lots of customers since there are lots of people shopping while you're on duty.
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3.0
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it's alright if you don't mind awful costumers
Cashier (Former Employee) –  Grande Prairie, AB19 June 2019
The management was great, you get a stable amount of hours. However, I wouldn't recommend it if you want a full timejob since they usually hire only for part time positions
Pros
10% discount and health benefits
Cons
too repetitive, weird customers
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2.0
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Fast paced environment but poorly run
Bakery Manager (Former Employee) –  North Vancouver, BC19 June 2019
Management a few years back was great and was actually a good place to work. They understood the needs of the business and colleagues and made a positive working environment. Management was moved around amongst the stores and new mgmt team was not as good... unrealistic expectations, unwilling to help resolve staffing issues, jumped to conclusions about colleagues and department manager conflicts without investigations... morale tanked after about 6 months.
Pros
Salaries and benefits very good for union colleagues, decent benefits package for management also
Cons
No work life balance for department managers (salaried - 10-12hr days expected ), salary is ok, but bonus is a joke.
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5.0
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enjoyable environment
PERSONAL SHOPPER (Current Employee) –  4371 Walker rd18 June 2019
the ambient is pleasant between coworkers and we are treated fairly with many opportunities to advance and become management. Workers are often treated to lunches and treats as well as recognition for their hard work.
Pros
free lunches
Cons
nothing is in stock
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1.0
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Horrible Company to work for.
Produce Specialist (Former Employee) –  Langley, BC18 June 2019
Management of this company is abysmal. None of the supervisors or managers are trained properly to actually lead people and rely on bullying tactics to get people to work harder. The pay is only decent when you've worked over 10,000 hours and you are always treated like a liability rather than a human.
Pros
Staff discount- doesn't really amount to anything, decent benefits
Cons
All shift work, Unrealistic work/ life expectations, Non-existent Union representation.
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3.0
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A place where you can grow and enhance your multi-tasking skills
Price Checker (Former Employee) –  Calgary, AB17 June 2019
A place where you can grow and enhance your multi-tasking skills. a diverse company where you can feel that you are not different, management are really fun
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Overall rating

3.6
Based on 1,454 reviews
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3.5Work/Life Balance
3.2Salary/Benefits
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