Account Manager (Former Employee) – canada – 18 May 2019
Low salary for the knowledge expected, however this is not RBC only--all canadian retail banks operate that way. RBC was great in terms of work culture and cooperation among staff. Plenty of support and guidance from seniors. Promotion opportunities required many years of experience that seemed excessive. New hires from outside the company appeared to need LESS experience than those wanting to move into a new position internally.
Horrible place to work at. Too much stress and the salary is too little compared to the pressure you’re put through. Management is horrible they always find something you need to do better, never satisfied. They micro manage you so bad, every minute counts, you have to give the best client experience and solve their problem while asking them about them and offering sells to them all that under 4mins. They only care about stats. Everyone is nice in the beginning and they are pretending it’s not a sale focused job or how they call them “solutions”, but once you hit the floor you realize it was all a lie. They don’t care about the client unless he has money and they don’t care about their employees. It will drive to depression, avoid at all costs
RBC truly cares about its employees, and provides a multitude of fun activities inside and outside of the office to keep everyone entertained and involved. Life at the office is enjoyable, although the work can be tedious.