Summer Student (Former Employee) – Toronto, ON – 17 November 2017
My experience with RBC was not marked by any dramatically negative experiences. As an entry-level employee my tasks were seldom exceedingly interesting, but as time went on the opportunities to work on better projects became available. I was not in a client-facing or revenue generating department, and thus our work culture was not as fast-paced nor as exhausting as many roles in finance can be.
Good Salary and benefits
Concerns about job security seemed pervasive among staff
Banking Advisor (Former Employee) – Toronto, On – 18 November 2017
Manager incredibly disrespectful. Didn't care about employees or clients - only cared about sales. Would never recommend anyone to work in the branch. I believe RBC is a great company, but I would only pursue an operations role.
Administrative Assistant (Former Employee) – Toronto, ON – 17 November 2017
I was able to work independently most of the time and did well. However there were times when staff came together and worked as a team on various projects to help efficientlyand professionally handle clientel.
Customer Service Agent (Former Employee) – Terrace, BC – 16 November 2017
Good place to work, great training, great up to date systems, great benefits, negotiable wages and options for promotions. You do have certain sales goals so you need to be motivated and driven but all in all a great bank to work for.
Risk Chief Data Office (CDO) (Current Employee) – Toronto, ON – 14 November 2017
Open and relaxed atmosphere and culture. New technologies and opportunity to learn new skills and knowledge. Flexible working hours. Opportunities within the organization to move up and across. Learned about Risk data and reporting.
There are a lot of upsides to working in the advice centre.
- 9 weeks of paid training, the most call handling training you will get in any job where you are on the phone. - weekly meeting with your manager to discuss your progress and areas that need improvement. It gives you the opportunity to change poor habits before they become a serious issue. - high focus on career development, you get many opportunities to scope out other positions in the company for your next career move, management gives good feedback on how to work towards your goals. - you have access to your own stats at any time so you can monitor your own progress. Some results appear daily and some on a weekly basis, but most workplaces don't give you access to your own stats.
- There is a heavy focus on networking events which can be a bit stressful at times. - There is a bit of an in crowd mentality for certain employee committees which makes joining feel a bit inaccessible to people who are less socially outgoing. - some team activities could be voluntary. People do better at planning team events if they actually want to be doing those things.
Overall though, it is a pretty great place to work. Expectations are mostly reasonable and most people are pretty fun to work with. It is not an easy job though, if you are looking for a job where you can slack off this isn't it.
Senior Manager, APFA (Current Employee) – Toronto, ON – 8 November 2017
RBC drives a culture of constant change. That is interesting and challenging, however it also increases stress on people due to job security. Management supports change and constant improvement and encourages out of the box thinking.
Actuarial Associate (Former Employee) – Mississauga, ON – 7 November 2017
Keep hiring younger people who leave after 2 years. Necessary to retrain constantly. No stability in the group. Should look into promoting and rewarding people who stay longer than 2 years not newbies.
A big and rich bank that is trying to become slim and agile
Solutions Architect (Contract Consultant) (Former Employee) – Toronto, ON – 5 November 2017
A big and rich bank with a complex organization structure. You could be working a slow pace environment or in a very fast (stressful) pace environment. Your executives could be ok or they only care for themselves. Just a typical financial institution. It always tries to be more agile but it is always a battle and re-organization
I would be the only person supporting the buidling that I would be in for Novell, OS/2 Windows. Did multiple migrations during this period of time. I also was asked to go and assist in field when server would not come back up to recover them. Also was involved in migration to a different company and assisted in that migration as well as training