RBC Employee Reviews

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5.0
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Best place to work at and great office environment
Sales and Service Advisor (Former Employee) –  Montréal, QC11 February 2019
worked for them for 3.5 years then left to pursue other opportunities.

working from home is great and the management are very cool and down to earth; a little under qualified for their roles but nice.

only if you know the right people will you move on to better opportunities and god forbid you get on anyone's bad side, management will all gang up on you to get rid of you.
Pros
home/work life balance, Salary
Cons
advancement is about who you know, not how well you work
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4.0
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Good place to work
Client Advisor (Current Employee) –  Niagara Falls, ON24 January 2019
RBC is a retail business and it requires sales and targets which is normal for a retail company.
Management is okay, they received the same or more pressure, so they need to aim it on us.
Most colleagues are nice, but like in any other place, you can find good and bad people.
In general, it is a good place to work.
Pros
Benefits, work life balance and job security.
Cons
Sales targets but it is part of the job.
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5.0
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High-effort work, with little career advancement.
Client Advisor Co-op Fall 2018 (Current Employee) –  Calgary, AB3 December 2018
Job Work/Life Balance:
I worked full-time, 37.5 hours a week. Excellent life balance, and was able to work a part-time job in the meantime.

Biggest issue would be angry customers who place all their hate towards RBC onto you.

Salary/Benefits:
As a co-op student I was exempt from most benefits. My salary was decent for a student job however.

Job Security/Advancement:
Nearly impossible as a co-op student. No way to prolong your work contract. Advancing to other roles does require investing time towards getting your CSC or IFIC course and meeting set sales objectives.

Management:
Decent overall.

Job Culture:
I liked the people I worked with, though job culture seemed a bit superficial.
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4.0
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Great place to work
Sales Associate (Former Employee) –  Saskatoon, SK14 January 2019
Great place to work. Good work/life balance. Management supportive of educating and training staff, including paying for industry courses. The culture was positive. Compensation has the potential to be very good, though very low at the entry level.
Pros
Good wrk life balance
Cons
Low pay, especially entry level
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3.0
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Great learning opportunity
Customer Service Representative (Former Employee) –  Delisle, SK22 January 2019
Work closely with customers, help with day to day banking, lots of stuff to remember. lots of product pushing, low salary, not much advancement. nights and weekemds
Pros
knowledge of new things
Cons
long hours
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5.0
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Good work place
Senior Technical Systems Analyst (Former Employee) –  Toronto, ON10 February 2019
As per most jobs, everything depends on who you work for.


Work-life balance was great, the salary was fair, the job security was also fine.
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4.0
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Good Company
Lead Business Analyst -- FRTB Program (Current Employee) –  Toronto, ON28 December 2018
Good Company to work for, one of the best banks in Canada, competitive salary, always have opportunities to learn new technology and the latest in risk management.
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4.0
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Big Bank
Manager Finance (Former Employee) –  Toronto, ON17 January 2019
A great place to start your career in the financial services industry.
Good pay/benefits, reasonable work life balance.
A lot of career advancement opportunities
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5.0
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Great workplace environment
Client Advisor (Current Employee) –  Vaughan, ON13 January 2019
It has been a year at RBC now, one thing I can say is management is very accommodating, the perk, benefits, and package are good for starting. A great way to start your career. Ample opportunities
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3.0
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Branch level employees need less responsibility not more
Manager of Customer Service (Former Employee) –  Cornwall, ON9 February 2019
Retailing is uncomfortable and not being followed through, Listen to your staff. Empower them more. Senior Management is disconnected from Branch needs. Many movements in roles has downsized management in most branches making Managers far stretched and impossible to be effective. My job was no longer required. :(
Pros
great people, care about employees, great benefits, great products
Cons
too much upselling, too much retail, lack of job security
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5.0
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Great workplace
Account Services Representative (Former Employee) –  Edmonton, AB31 January 2019
Wonderful workplace, lots of room for advancement, good incentives, benefits and pay was competitive. Positive work environment, great staff, clients... really fun!
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3.0
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Stability but your payed poorly
Sales and service representative (Current Employee) –  Mississauga, ON16 November 2018
RBC has stability, great benefits and pretty good with work life balance. Overall it’s a great company to work for. Sadly, the pay is low. We don’t get raises. Other institutions get payed more... that’s a fact. RBC makes billions yet they pay there staff so poorly. It’s quit sad
Pros
Stability, benefits, people
Cons
Low pay
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3.0
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Ok
Investment Services Representative (Former Employee) –  Mississauga, ON4 January 2019
A good company with a positive workplace culture. The advice centre is good if your looking to obtain entry level work and experience but the salary and job progression is limited which is the reason for alot of turnover.
Pros
Culture
Cons
salary
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3.0
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High pressure to reach increasing sales targets
Senior Account Manager (Former Employee) –  Brampton, ON9 December 2018
Increasing pressure to sell every financial product offered by organization to every client to meet higher and higher sales targets. Salary low in relation to expected knowledge, responsibilities and target quotas for new business acquisition. workplace culture is one of competition among peers. Management focus on aggressive sale of products. Learned a lot about bank products; credit adjudication and risk management. Also acquired strong interpersonal and communication skills. Hardest part of the job was meeting and exceeding ever increasing and sometimes unrealistic sales quotas, while dealing with fierce competition among peers for the same clients. The most enjoyable part of the job was using the knowledge I was taught to educate a wide variety of client across cultural and financial backgrounds.
Pros
Company Benifts; access to financial knowledge
Cons
everyman for themselves culture; high pressure and stress
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5.0
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Banking Advisor
Banking Advisor (Former Employee) –  Québec City, QC7 January 2019
I usually came in early to do all the opening checks. For security reasons I can't really explain everything that happens but for about half an hour various things and tasks are completed to make sure it's safe for the bank to open and for more employees to show up to work.

In the morning you set up all your meetings for the the day and adapt your day's schedule. Print your papers, fill in the holes and prepare yourself.

All along the day you meet people, shake their hands and learn a little bit more about them and try to meet their financial and banking needs.

Lunch is usually offset at some weird hours and in the later hours of a regular business day you spend your time completing your files and sending emails, closing files and sending follow-up work.
Pros
benefits
Cons
slow promotions
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2.0
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All about sales - Low staff morale - Employees are just a number
Business Account Manager (Former Employee) –  Calgary, AB29 November 2018
I worked for RBC for over 10 years in many capacities - management and otherwise. Over the last few years, they have drastically moved away from a client first focus and employee retention. They hire "managers" not leaders that have little to no experience. Staff morale is very low along with salary. They claim they are inclusive and promote family/work balance but they don't. They are only concerned about stock prices and making shareholders happy. I met a lot of wonderful people but throughout all of my years, never had an amazing leader that fully supported their team members for fear of repercussions. Onboarding and training has also gone downhill. They are unaware how much certain employees invest in to their jobs and sacrifice in their personal lives nor do they seem to care. Mental health is a topic they "promote" but don't actually implement or discuss with their employees. It is intensely political and doing an excellent job is not enough. People with so much passion and love for their jobs are leaving at a rapid pace.
Pros
Benefits, clean work environment, job stability
Cons
Low morale, salary is not competitive, poor training and on boarding, slow role progression
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5.0
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Over all good experience working here.
CLIENT ASSISTANCE OFFICER (Former Employee) –  Montréal, QC19 December 2018
I worked for RBC for 6 years. The salary was a little low for the expectations that they want sales wise. Overall though the benefits are very good and there is a lot of room for advancement.
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5.0
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Work Life Balance
Client Advisor (Current Employee) –  Edmonton, AB6 November 2018
It is a great workplace. Everyone is very helpful and such a fun place to work. There is definitely advancement and growth, only downside is salary is not as competitive as other financial institution.
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4.0
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High Pace, sales and results driven
Banking Advisor (Current Employee) –  Alberta22 January 2019
Checking Outlook Calendar, Email, attending team meeting, seeing clients, proactive calling.

Digital enablement, multiple targets; selling and cross selling various banking solutions.

Management is basically about getting results.

Team work and team success is important

Meeting the extremely high targets, doing multiple tasks; always being abreast of changes in technology, policies, procedures, promos.

Learning diverse skills, and using multiple software and technology tools. Fantastic training and learning opportunity.
Pros
Health benefits, strong company, Fantastic Training, prestige of working with Canada's biggest financial institution
Cons
100 percent sales and results driven with poor and not commensurate compensation
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2.0
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High expectations & Micro Managed
Cards Advisor (Former Employee) –  Vancouver, BC15 February 2019
A typical Call Centre where you take call after call assisting peoples daily financial needs. Thats what I thought. I was wrong.
RBC’s values are great and its not a bad corporate to work for AT ALL. However, the Advice Centre environment had become extremely toxic. My role was a Cards Advisor. High call volumes and short on staff due to budgeting. New systems enforced without enough time learning and adapting. Extremely micro managed, every minute and second is constantly monitored and questioned at your weekly meetings with your Manager. Employees are constantly leaving the role or they get so exhausted due to all the pressure and go on short or long term leaves.
Pros
Coworkers, Great Benefits & Employee plans
Cons
Micro managed, Poor management, Low salary for the role
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Overall rating

4.0
Based on 3,079 reviews
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3.9Work/Life Balance
3.8Salary/Benefits
3.6Job Security/Advancement
3.6Management
3.8Culture