Screening phone interview with recruiter lasts about 10-15 minutes, and was mostly a get to know you type thing. A bit about yourself and your goals, and ask you what you know about the position. After that they may instantly book you for a second phone interview a few days later or contact you later. The second phone interview with the same recruiter took 30-40 minutes, and was mostly behavior based questions and a little bit about sales background. I was given the chance to ask questions if I wanted, and at the end of the interview I was booked for an in-branch interview. The whole process so far has been quite pleasant, and the recruiter was very polite and understanding, easy to talk to, and even gave me some tips to go into the in person interview with.
Answered - Client Service Representative (Current Employee) - Edmonton, AB
Had only one interview - it was pretty interesting
Answered - Senior Business Systems Consultant/Project Manager (Former Employee) - Toronto, ON
They call you, and then you meet with the branch manager.
Answered - Customer Service Representative (Current Employee) - Saskatchewan
Very thorough and of course you must pass security questions etc.
Answered - CSR - Customer Service Representative (Former Employee) - Peterborough, ON
Over the phone and very straight forward but specific to the job role.
Answered - Client Advisor (Former Employee) - North York, ON
Excellent interview process--appropriate questions and pleasant atmosphere.
Answered - Administrative Assistant (Former Employee) - Montréal, QC