Start early to review the previous day and to set up for the current day. Check email and approve previous day time sheets. Meet with the managers and CSRs and discuss personal and work based activities. Determine top of mind needs and schedule each department accordingly. Review all activity in the MIS system and check on job status. Spend the rest - more... of the day making decisions, attending meetings with staff, clients and suppliers and helping out when necessary.
Review processes and QC projects as a second set of eyes. - less