Ray of Hope
3.2 out of 5 stars.
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Ray of Hope Careers and Employment

About the company

  • Company size
    51 to 200
  • Revenue
    $5m to $30m (CAD)
  • Industry
    Non-profit & NGO
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Jobs

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Community & Social Service

2 jobs

Rating overview

Rating is calculated based on 42 reviews and is evolving.

3.5020181.0020195.002020

Reviews

Youth Care Worker in Petersburg, ON
on 2 August 2018
stressful yet rewarding
ray of hope is a good place to start off for university and college graduates that have little real world experience. it provides people with a good stepping stone work place
Program Participant in Kitchener, ON
on 19 August 2020
Pretty good place to work
I was a youth program participant at Ray of Hope. Overall it was great. Would recommend to a friend. I had a good experience here and if you want to apply here I strongly recommend.
Youth Worker in Peterborough, ON
on 29 October 2019
Youth Worker
If you are looking for a stepping stone to get into policing or a related field and are able to stomach working in a high stress environment, wages that barely cover the cost of living, and immature staff who act like they are in grade 9 then this is the place for you. If you are looking to make a difference I would highly recommend applying to open-custody as they have better wages and less stressful working environment.
Former Volunteer/Employee in Kitchener, ON
on 9 June 2019
Not Worth It
From my experience, Ray of Hope is a place to gain some experience and leave quickly. The management is skilled in pretending to care about needs and issues, but there are so many internal flaws and inflated egos - especially with upper management. You will not be given space to advance and you will not be supported in your role. There's a very high turnover rate, and even those who have volunteered there for a long time and devoted many years aren't regarded as valuable. The volunteer management team is jaded, distanced, and very cold. Not the type of employees/employers you would expect to work at a faith-based centre as they have zero compassion or warmth for anyone in that building (the guests - I.e. homeless people, the volunteers, or the general staff at different levels). Leaving was my only good choice here.
Volunteer in Kitchener
on 5 May 2019
Great experience with patrons. Management lacking
At the community centre, there is not a lot of guidance for volunteers on what to do in situations that could be potentially harmful or result in negative outcomes. Most of the floor supervisors at the community centre are concerned with their social life with the volunteers and students. Higher management frowns on serving people after designated meal times even if they have a legitimate reason. No accommodations made for special diets, allergies, etc. If you try to do otherwise, you are accused of “favouritism” meanwhile most of the floor supervisors do this anyways and face no consequence. The volunteer screening is poor. The training manual is poor. Volunteers don’t realize this is the front line and they are walking alongside people who inject drugs merely feet away from them in the bathrooms. They have no idea there is drug deals, overdoses, and people with severe mental health challenges. I’ve seen ill-prepared, ill-informed volunteers cringe and scoff at some of the goings on. They have no idea how to react or what to do. Upper management needs to spend more time on the floor to actually see what is happening. I’m sure all the stakeholders, key informants, and financial supporters have no idea the bathrooms there are basically injection sites. Not even safe ones at that. The community centre has such potential and does so many great things, unfortunately, it’s held back by inflated egos, poor decision making, and seat warmers.

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Questions and answers

People have asked 13 questions about working at Ray of Hope. See the answers, explore popular topics, and discover unique insights from Ray of Hope employees.

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Interview insights

Insights from 10 Indeed users who have interviewed with Ray of Hope within the last 5 years.

Favourable experience
Interview is easy
Process takes about a week
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