Rapport credit Union
3.8 out of 5 stars.
Get weekly updates, new jobs, and reviews

Rapport credit Union Employee Reviews

Review this company
Job Title
Canada6 reviews

Ratings by category

4.4Work-life balance

Sort by

Showing all 6 reviews

Awesome work life balance

Indeed featured review

The most useful review selected by Indeed
Great work life balance with only having to work Monday-Friday, 8ish-4ish. This schedule is unheard of in this financial services industry and a great plus to working for Rapport. Extensive benefits package at no cost to the employees which covers health, dental, and paramedical. Rapport is willing to aid in your professional development if you are interested in growing in your career. Lots of opportunity to provide feedback to management via frequent department, communication, and corporate culture surveys. Being a small institution with less than 100 employees, sometimes cross training and covering other desks is requested.
Was this review helpful?

Official response from Rapport credit Union

6 February 2020
Thank you so much for taking the time to submitting your review. At Rapport we continue to work on becoming an employer of choice; making sure our employees have a good work-life balance and have the coverage's they need is part of that commitment. Asking for feedback and providing employees with personal development opportunities is how we will move forward together. We know that when we have engaged employees, the company, our members, and all employees thrive. Thank you for your feedback!

Great Place to Learn and Grow

Rapport Credit union is a great place to work, learn, and grow in the Financial Services Industry. You get to work with some very knowledgeable and experienced people in the industry and the credit union culture who care and want to help employees. There is a good team work environment in branch and across different departments. Great work life balance. Good benefits with health, dental, vision, and company pension. Rapport provides plenty of training, and have frequent meetings to introduce campaigns or products with the ability to provide feedback and ask questions. Managers, provide support, mentorship, and make themselves accessible, in helping meet goals and targets. Having worked at Rapport Credit Union for 5+ years, I have seen firsthand Rapport encourage, support, and deliver in providing professional growth within the company. Rapport continues to constantly improve in technology, policy and procedures, communication and transparency with employees.


Working Hours. Benefits. Work environment. Training and professional development.


Technology, a lot of manual work but improving. Few Locations. No bonus or Commission pay.
Was this review helpful?

Company needs restructure

Executive Management team/CEO need to take a good look at the direction the Credit Union is moving. Listen to your employees, encourage collaboration without retaliation. Work on your Culture, and most of all be kind to all of your employees.


Work hours if not management


Poor Culture
Was this review helpful?

Official response from Rapport credit Union

21 April 2021
Thank you for taking the time to post your review. We are sorry that we are not meeting your expectations as an employer. Management is currently reviewing the results from our recent employee survey to focus our attention on where we need to make improvements. As we move forward, we are confident that if we all work together, and focus on our values and our work as financial advocates, we will improve our culture.

awesome place

great place, great staff ample amount of support ... amazing company to work for . great co workers excellent team spirit . Progress level are high . good job
Was this review helpful?

Good opportunities for advancement

Very supportive management, was able to learn a fair bit in the time I was there. Central location in downtown Toronto (head office) made commuting easy as well.
Was this review helpful?

Rate your recent company

Share your experience to help others

Great Place to work

Great Co-workers and mostly a fun environment. Friendly and easy going environment to build relationships with members
Was this review helpful?

Help us improve!

Is Indeed your favorite place to learn about companies?

Want to know more about working here?

Ask a question about working or interviewing at Rapport credit Union. Our community is ready to answer.Ask a Question

Overall rating


Based on 6 reviews

Ratings by category

Work/Life Balance
Job security/advancement

Rapport credit Union Reviews by Location

  • Companies
  • Rapport credit Union
  • Employee reviews