Rapport credit Union Employee Reviews for Member Services Representative

It is great place to start your career in banking industry. Supervisors and Managers are always very supportive and guide you in right directions. Work hours are pretty good with lots of health benefits.

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Awesome work life balance

Member Service Representative (Current Employee) - Toronto, ON - 16 January 2020

Great work life balance with only having to work Monday-Friday, 8ish-4ish. This schedule is unheard of in this financial services industry and a great plus to working for Rapport. Extensive benefits package at no cost to the employees which covers health, dental, and paramedical. Rapport is willing to aid in your professional development if you are interested in growing in your career. Lots of opportunity to provide feedback to management via frequent department, communication, and corporate culture surveys. Being a small institution with less than 100 employees, sometimes cross training and covering other desks is requested.

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Official response from Rapport credit Union

6 February 2020

Thank you so much for taking the time to submitting your review. At Rapport we continue to work on becoming an employer of choice; making sure our employees have a good work-life balance and have the coverage's they need is part of that commitment. Asking for feedback and providing employees with personal development opportunities is how we will move forward together. We know that when we have engaged employees, the company, our members, and all employees thrive. Thank you for your feedback!

Insights into Rapport credit Union

Based on 3 survey responses

What people like

Ability to meet personal goals
Ability to learn new things
Time and location flexibility

Areas for improvement

Fair pay for job
Trust in colleagues
Sense of belonging

Great Place to work

Senior Member Service Officer\Supervisor (Current Employee) - Toronto, ON - 21 November 2015

Great Co-workers and mostly a fun environment. Friendly and easy going environment to build relationships with members

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Overall rating

Based on 7 reviews

Ratings by category

4.5 out of 5 stars for Work/Life Balance

3.3 out of 5 stars for Salary/Benefits

3.7 out of 5 stars for Job security/advancement

3.7 out of 5 stars for Management

3.7 out of 5 stars for Culture

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Rapport credit Union
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Member Services Representative