Rapport credit Union Employee Reviews for Member Services Representative
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Member Services Representative3 reviews
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Progressive Environment
Member Service Representative (Current Employee) - Thunder Bay, ON - 14 March 2022
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The most useful review selected by IndeedIt is great place to start your career in banking industry. Supervisors and Managers are always very supportive and guide you in right directions. Work hours are pretty good with lots of health benefits.
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Awesome work life balance
Member Service Representative (Current Employee) - Toronto, ON - 16 January 2020
Great work life balance with only having to work Monday-Friday, 8ish-4ish. This schedule is unheard of in this financial services industry and a great plus to working for Rapport. Extensive benefits package at no cost to the employees which covers health, dental, and paramedical. Rapport is willing to aid in your professional development if you are interested in growing in your career. Lots of opportunity to provide feedback to management via frequent department, communication, and corporate culture surveys. Being a small institution with less than 100 employees, sometimes cross training and covering other desks is requested.
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Official response from Rapport credit Union
6 February 2020Thank you so much for taking the time to submitting your review. At Rapport we continue to work on becoming an employer of choice; making sure our employees have a good work-life balance and have the coverage's they need is part of that commitment. Asking for feedback and providing employees with personal development opportunities is how we will move forward together. We know that when we have engaged employees, the company, our members, and all employees thrive. Thank you for your feedback!
Insights into Rapport credit Union
What people like
- Ability to meet personal goals
- Ability to learn new things
- Time and location flexibility
Areas for improvement
- Fair pay for job
- Trust in colleagues
- Sense of belonging
Great Place to work
Senior Member Service Officer\Supervisor (Current Employee) - Toronto, ON - 21 November 2015
Great Co-workers and mostly a fun environment. Friendly and easy going environment to build relationships with members
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Ratings by category
4.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.7 out of 5 stars for Culture
Questions about Rapport credit Union
- What is the vacation policy like at Rapport credit Union? How many vacation days do you get per year…Answered by Rapport credit Union
- How often do raises occur at Rapport credit Union?2 people answered
- How would you describe the pace of work at Rapport credit Union?One person answered
- What are the working hours at Rapport credit Union?One person answered
- What is the most stressful part about working at Rapport credit Union?One person answered
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