You are constantly yelled at by customers because its such a dirty hotel. Cleaning staff do not clean the hallways and skip parts of the room that look "clean enough". They never remember to put bed bug covers on and when they do they are cheap bed covers and not bed BUG covers. Housekeeping is mean to the rest of the staff acting like they are the center of the hotel. The place is about as clean as the homeless hotel downtown Red Deer. Bed bugs 4 times in 6 months in 2018 and 2019. Only cleaned, did not do proper extermination. You can see the bugs get bigger through the complaints pics on the internet and forums. Pool is only cleaned 1 time per week. Sometimes is so dirty you can't see the bottom.Staff are forced to work alone in a hotel of 100 rooms and that's including a pool and waterslide. They cheap out on everything and it really shows up in their cleanliness and staff friendliness. Hookers in the rooms and drug addicts coming and going all the time. You have to be afraid of getting sick or a disease. Sleep is a luxury if you work here. South side of the building is collapsing and no one seems to care. Ownership is terrible. Atmosphere is like an abusive family structure.