Ralph Lauren
3.9 out of 5 stars.
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Ralph Lauren Employee Reviews

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Ralph Lauren is really fun to work at as my coworkers are so amazing and the management team is also awesome! However, customers here can be really impatient and mean sometimes. Sales associates are underpaid as most have to perform many different tasks at once and the sales goals are unrealistically high most of the time. Despite the cons of this job I would definitely recommend Ralph Lauren to anyone looking to get into retail.
Pros
Great coworkers and managers, nice discount, ablity to move up in the company
Cons
Low hourly wage, unrealistic sales goals, rude customers
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Once was an amazing place to work in until the new GM was hired. He quickly got most if not all of the staff to immediately quit and was so bad got HR called on him on several occasions. Treats the staff like slaves, I have witnessed several employees breakdown and cry and have had multiple customers complain about how he pushes the employees. This man has single-handedly ruined the polo experience for not only the staff but for the customers as well.
Pros
nothing
Cons
Horrible management
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co workers and supervisor were great, i love working with them with less burden and fast paced environment. the quality of clothes is too good with full guarantee.
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I have marvellous experience learned and bring up my customer sevrice skill. management are very supportive and encouraging. harder part of job is on weekend and holidays. there is enthusiastic work environment.
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I had a great time here as the people are all so motivated and customer-centric. Lots of strong communication skills are needed to navigate the sales floor. Overall great job!
Pros
Good company and breaks
Cons
Long hours on feet all day
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would love to go back... wonderful experience... loveable people... and caring refreshments were given on busy days or when appreciated.. bonuses and good discounts...
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-Le personnel de gestion est très compréhensible face au temps alloué aux études, il suffit que de mentionner les dates d'examen ou les périodes de révision à l'avance. -Environnement de travail très convivial et agréable. -Les horaires sont basés sur des disponibilités et en cas de problématique, les gérants collaborent sans problèmes. -Le support des gérants est favorable au développement d'accomplissements personnels. -L'aspect le plus agréable selon moi, c'est le niveau de confiance qu'alloue les gérants, ce qui permet de faire les choses à sa manière, tout en respectant, bien sûr, les normes de présentation de Polo.
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Official response from Ralph Lauren
20 March 2020
Merci d'avoir pris le temps de laisser un avis, nous vous en remercions!
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It was a very good place to work with amazing co-workers and okay management. They have very good hours if you are looking for that extra money. I would definitely recommend it to others.
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Extremely productive, and communication between all workers was phenomenal. Learned the fundamentals of working at retail, and also how to satisfy every costumers
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working at polo Ralph Lauren has truly been amazing, always walk into a positive work place environment. multi tasking is key, tasking and customer service.
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Permet de développer des connaissances dans le domaine de la mode et du service à la clientèle/ conseil .
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Greeting customers, improving engagement with merchandise and providing outstanding customer service. This job is more focused on reaching the sales number, hence individual have to work hard to reach it.
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WAS a great team environment. Staff were reliable, great with customers, hard working and supportive of each other and management. Unfortunately the morale changed when a new store manager and district manager came on board. Typical negative personalities, very demanding and unrealistic with their expectations and at times verbally abusive to other managers and sales associates. Yelling and bullying should not be accepted in the workplace and should not be tolerated. I put in a complaint to hr and nothing was done about it.
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Management team was a disaster. One would tell you to do something, the other would tell you to do something else. One single mistake and he would make fun of you while speaking in the walkie talkies so all your co-workers could hear.
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Many people were not paid on time, or fairly. Different wages for the same position and a lot of breaching agreements on the part of the managers. Love the friends I made along the way though.
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Unprofessional Management was very unstable I had to work woth kids that didn't care about the company and ruined the experience Very very unorganized
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If I could give it 0 stars, i would. The general manager is a racist and terrible with people. The managers and supervisors could only do the best they could under the circumstances. The company as a whole only cares about making money, no matter the consequences on their staff. No one enjoys working at Polo, but they pay good.
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Ce travail m'a permise de grandir. Ma patronne était vraiment à l'écoute de mes idées et les appliquait.
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Most of the employees there are friendly and easy to get along with. The customers are usually friendly, but there are many who are rude and will completely trash the store before the end of the day. Clean up after the store closes can take hours. Employee turn around is fast, even with the management. I don't think there is really any direction for the store because the clothes sell themselves. Currently, the store has completely gone down hill over the past few years. Hopefully management can discover and impliment new hiring policies and competitive wages to turn that around. If you're looking for a full time job here, they don't exist, unless you're a supervisor or manager. You could still work 40 hours per week, but you will be grossly overworked, underpaid, and not receive benefits. The only real reason to work at this store is because you love the brand and enjoy the employee discount. Otherwise, you can get better pay and experience somewhere else.
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When things are going smoothly, this is a great place to work. They pay you for your birthday, have a lot of promotions that the staff can enjoy and they like to send special gifts for the employees. Once it goes upside down, there is no support.
Pros
Great head office support
Cons
Work life balance is not waht they it is.
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District Manager level and upwards need to focus on retaining good people and good management. Its a revolving door and most people do not leave on good terms. Managers are very into cliques - typical retail environment. There are definetly better places to work that will pay similar and not have to deal with the heavy sales pressures and fake connections and opportunity for growth. The company is not in a good place financially and the stress trickles down quickly.
Pros
You get a paycheck
Cons
Zero work life balance for management.
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