Rainforest Cafe Employee Reviews

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*Clifton Hill Tips*
Prep Cook/Line Prep/Short-Hand Dishwasher (Former Employee) –  Niagara Falls, ON10 April 2018
Work Day,
-Wake up at 7 a.m to be dressed and ready to be on Clifton Hill at 9 am.
-To pass the time waiting for your shift. Listen to some music or wait and have some fun with your phone and enjoy the fresh air and sunshine before you have to be locked in a concrete box for hours on end.
- To be at work for your at 11 a.m for your shift because, if you don't live in the falls the traffic is insane just to even get down the hill.
**If you don't you will never make it on time for work if you wait until the last minute.**
-Be dressed and ready to work before you even get in the door. The longer you take to be on the floor is the part that bosses hate the most. You should be ready for the "Stage"

Management,
-Upper management is friendly and kind.
-Understands, how hard we work in the summer just to be able to survive during the winter when there is massive lays off during the slowdown of hours.(The Summer Season is from May 2-4 weekend to Labour Day weekend)
- Supervisors, not so much...Until they realize what time you've been there and how much gets added to your to-do list.

*Workplace Culture,*
-Working for this place you have to have a good head on your shoulders or the Summer Season in the falls will drain you completely of energy when working.
-Mentally and Physically Draining so, keep your head up and you'll do fine.

**Pro-Tips**
**Do not let your mental health slide down when you feel hopeless, you are not alone in how you feel.**

Get the line cooks some water and ice they will appreciate it immensely.If you have doctors' appointments and you
  more... need to book time off for it. Good luck because, unless you have a steady and constant schedule your family doctor will hate you because, you don't have the time to book it off it so a walk-in clinic will end up being your best friend.
***
Enjoyable Parts,
-Actually Being able to sit down for a Staff Meal and actually enjoy it
-If you talk to your supervisor they usually understand it, if you show how hard you are wanting to work.

Drawbacks*,
-No music while working.

-When your to-do list gets longer and longer, and your stomach starts to gurgle after a couple hours because you cannot concentrate on what you are doing because all your energy from breakfast was gone hours ago. By the end, you end up fasting until the kitchen closes because you haven't found the time to sneak away to go eat
.
-Then, you feel obligated to help your team out with tear down because your nice and want to help them out.

-Then, stay to help the line with their tear down because by the end of it the line ends up getting destroyed, because of the volume of the bills come through since it's one of the most popular restaurants on the Hill.

**Pro Tips pt.2**
-If you can't lift 50+lbs don't even bother applying because there will be no one to be able to help you out when it starts getting hectic.

-Invest in a good kitchen shoe and your feet will thank you immensely.

*If you go for a non-slip running shoe your shoes won't last a season and you will have to keep replacing them over and over which is costly for someone who works the Hill.

**Leather shoes are the easiest to maintain and will last you forever if, you know how to take care of them.**

-Unless you are working on receiving or moving things like beer kegs there is no need for having a steel toe shoe. It will make your day feel heavy and long.

Lastly, and these are the best tips to listen to
***The dishwasher is the most important member of staff. If you don't have clean plates and cutlery, then you got no kitchen. So, then if they walk from the poor treatment I don't blame them. If there is no one to relieve them so they can function like a normal human being then don't expect them to stick around.***

Tip your servers. All I got to say about that. Regardless, if it's a bar tab or restaurant bill. Because at the end of the night, when a waitress or waiter has to go to the back he/she has to do a little thing called the tip out and cash out. Along with all of her receipts of what's debit, what's credit and who all paid with cash. Those amounts tabulated at the end of the night have to match the Point of Sale system in order to have their take-home tips.
  less
Pros
Staff Meals, Getting to actually sit down and have a meal when you get the chance
Cons
Extremely Long hours, Little to no breaks, Always on the fly, Bouncing from section to section.
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poor experience
SERVER (Current Employee) –  Niagara Falls, ON5 September 2017
Inappropriate and unprofessional. Management was unfair, uneducated, and unsuitable. Working conditions were disgusting and unmaintained. Employees were treated disrespectfully by both management and co-workers. Harassment was a very prominent issue within the rainforest environment.
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great environment
Cashier (Former Employee) –  Niagara Falls, ON11 January 2017
nice place to work, employees are awesome. worked here for 3 years and not really any complaints however, the only one is that you only get a 30 minute break for 10 hour shift.. which sucks. but other than that, the money was great.
Pros
discount and people
Cons
no break
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fun place to work at and great environment for people just starting their job
Busser (Current Employee) –  Niagara Falls, ON21 November 2016
The RFC was a kind and welcoming place. i love the people i work with and the bonds i have created with everyone. But working long hours was the toughest thing about working there but all and all i was very welcomed when i first started and management was very polite to me when i first started. But the best part about working there is the bonds you make with everyone.
Pros
free lunch, making new friends, working as a team
Cons
long hours, less time with friends outside of work
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Kitchen Staff
Chef (Co-op Program) (Former Employee) –  yorkdale31 May 2015
- help work on sautee and pantry station making desserts , appetizers and entrees

-help clean by washing dishes and the kitchen

-prep food by dicing assorting meats and veggies as well with seasoning food and putting it into the fridge
Pros
great experience working in food industry
Cons
low staff and really hard physical labor
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A fun place to work where the managers had your back
Server and Certified Staff Trainer (Former Employee) –  Toronto, ON10 October 2014
I would arrive at work, receive a pre-shift from
management and perform my duties as described in
the above resume.
My managers from the G.M. on down were always
productive and helpful in providing a top "guest-first"
culture.
My co-workers were, for the most part committed
to the same goals as I had but as in any workplace,
there were exceptions.
The hardest part of the job was dealing with the
guests when the kitchen would on occasion fall
far behind. Some were understanding, some not.
The most enjoyable part was when I and/or the
manager received compliments for my service.
Pros
We had short hours of operation, closing between 9-10 pm
Cons
Lazy co-workers and a high part-time staff turnover
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Best staff ..no regrets in working there
Server/Cashier/Bartender/Trainer (Former Employee) –  Niagara Falls, ON15 July 2014
I enjoyed the work itself and the interaction with guests and my coworkers.
Management team was very hard working.
Wonderful coworkers .. was such a pleasure working with them
The job was very physical .. hardest part was if I had to work a double shift .. 10 hours
Enjoyed so much of it .. the people . the work ..

If I had one criticism it would be there wasn't any job security even though I had been working there for over 9 years.
Pros
great people .. wonderful friends ..
Cons
very hot.. long hours ..not offered breaks on a reg basis
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All staff communicates very well.
Line Cook (Former Employee) –  Niagara Falls, ON28 October 2013
A typical day at the rainforest is always a busy one, but the staff and management make it easy to keep up with the pace from good communication and problem solving skills
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Free meals for cooks
Line Cook (Former Employee) –  Toronto, ON24 September 2013
The food was amazing and all but the only thing i didnt like was that half the food would go into the garbage .People would pay top dallors for the food but they wouldnt be able to finishing it.They would hire people like every two weeks reducing your hours or maken you quit due to the fact there wasnt enough hours
Pros
payed for soft drinks and free meals
Cons
hours where on and off if the resturant went slow they send you home
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Great work environment
Cashier/Trainer/Hostess (Former Employee) –  Niagara Falls, ON6 September 2013
Management was always around to help where needed. Even though there is a lot of staff there everyone knew everyone and got along.
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Overall rating

3.6
Based on 125 reviews
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3.4Work/Life Balance
3.0Salary/Benefits
3.1Job Security/Advancement
3.3Management
3.4Culture

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