Questrade Employee Reviews

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Not a great place
Manager, Systems Operations & Support Services (Former Employee) –  Toronto, ON15 August 2018
The CIO is't knowledgable and doesn't consider the team. They have a great platform and most people are fantastic to work with but the management needs to focus more on their people.
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Very challenging place to work
Business Technologist (Former Employee) –  Toronto, ON19 July 2018
Business folks have a good understanding in terms of what they want to achieve, however, there is a big gap in technology strategy, especially in management in technology side struggle every day. They have difficulty to stay focused on a plan.
In general, non-management team folks are very knowledgeable with strong experience to do there job.
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Best employer I have ever worked with
Bilingual New Account Manager (Former Employee) –  North York, ON3 June 2018
Great people you will be working with there, it felt like a family and people treat each other with respect in the sales team. I loved working there. For a newly graduate, their pay was not bad with commission on top. This is 7 years ago, not sure how things are now, but with their culture, I'm sure it's even better now. Too bad, this is not a field that I want to stick at, or else I wouldn't mind working for this company all my life.
Pros
Team outing
Cons
Not my interest lies.
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Sure do it
Platinum Service Agent (Former Employee) –  Toronto, ON23 October 2017
Relaxed environment, helpful staff, pitiful pay. The only reason to take the position is if you can not find any other place of financial CSR employment.
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productive and good place to work
Senior Analyst, Outsourced Operations (Former Employee) –  Toronto, ON23 October 2017
management needs to be more fare in promotions, staff are good to work with. i have shared allot of my past experiences to better the daily production in the department with little acknowledgement, they need to learn to recognize these achievements. work place culture is good as they are open and accepting to all. Hardest part of the job was trying to get my ideas implemented due to favoritism with others. I enjoyed working with others and learning new aspects of what the job required
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Productive and fun workplace!
Client Operations Administrator (Current Employee) –  Toronto, ON12 October 2017
Questrade has a lot of job opportunities, their work culture/environment is great, and their salary is average. A good place to gain work experience if you are pursuing a career in the financial industry!
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Great place to work
Deskside support technician (Former Employee) –  North York, ON3 October 2017
Great place to work. Good benefits
Helpful management, interested in your career development
Excellent growth opportunities. Management genuienly cares about your career advancement and personal development
Pros
Excellent work-life balance culture
Cons
Upper management implements many unnecessary procedures and changes the procedures frequently
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Productive workplace with great learning for beginners in Finance
Client Services Specialist (Current Employee) –  Toronto, ON16 July 2017
The client service role offers associates an opportunity to pick of basics of equities, derivatives and registered accounts. The role also offers a guided career progression into specialized finance roles.
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No acknowledgement and high turnover
Staff (Former Employee) –  5650 Yonge Street23 March 2017
Questrade is definitely a place for young people just starting their careers. It's all exciting in the beginning until you realize you're taken for granted, not valued and are expected to work harder, take on more responsibilities and be okay with just a pat on the back.

There is a lack of transparency from the senior management team and this has caused a lot of turnover and resulted in employee dissatisfaction across the company.

The organic company culture that once was, no longer exists and most of the people I know there, can't wait to get out.

Advise to management- take care of your employees, invest in them and they will be loyal.
Pros
nice office space; pizza lunches; great co-workers
Cons
long hours; overload of work; lack of recogniticon, turnover, employee dissatisfaction
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Demanding timescales and varying scope
Interim Infrastructure Project Manager (Former Employee) –  Toronto, ON2 January 2017
A stretching role with demanding timescales

Varying scope, I learnt to be flexible.

Worked alongside talented people.
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No acknowledgement, Management lacking direction
Prefer not to say (Current Employee) –  Toronto, ON30 September 2016
Questrade cares mainly about its image and how its perceived by external stakeholders.

Management is lacking direction and have to outsource help to figure out the business' mission and vision.

Treat employees like a cost to the organization, do not invest in employees whatsoever and forget about acknowledgement. The most you're going to get is 'thank you'- they wont acknowledge where it matters. Tend to spend money and resources on initiatives that don't matter.

Managers and Senior management are busy promoting themselves while the staff level doing the grunt work are least recognized. Pay across the entire organization is SO below industry average.

Huge turnover issue at Questrade and more great people are either being let go because of incompetent management decisions being backed up by HR or because they are not being recognized for their worth.

May be a good place to start a career, but unless you're not a manager favourite- you're going nowhere.
Pros
flexible hours
Cons
over worked, doing 3 peoples job, no time for breaks or to go to the bathroom
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Fun place and people to work with
Business Conduct Compliance Analyst (Current Employee) –  Toronto, ON26 September 2016
As I mentioned before, Questrade is definitely a great place to work. Plus, the people who you work with are very friendly and helpful. Managers are focusing on people management skills a lot. Employees' voice can be heard and recognized.
Pros
Lovely culture
Cons
Need more opportunities to grow with the Company
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Good working environment
Client Service Specialist (Current Employee) –  Toronto, ON23 August 2016
Good working environment and friendly co-workers. Reliable supervisors. Company is very young and flexible and you could get yourself improved a lot and quickly. Definitely a good choice to work.
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no clear direction where it is going
Manager (Current Employee) –  Toronto, ON13 April 2016
Mgmt needs to get their act together to determine companies strategy and goals. It is in a state of limbo and trying to do things that are unnecessary and ignoring things that require urgent attention. Hiring people when they do not know what to do with them, very irresponsible, and incompetent behaviour.
Pros
hard working staff
Cons
insecure and incompetent management
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Productive and fun place to work
File Clerk (Former Employee) –  Toronto, ON20 March 2016
- the project I was helping with had typical days when the work involved was menial and boring and repetitive
- dealt with other employees
- I learned how to scan a variety of documents
- my co-worker was inconsiderate of the work I was doing
Pros
They had excellent online communication between employees
Cons
Menial work with very little amount of understanding from other employees
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good place
CSS (Current Employee) –  Toronto, ON13 March 2016
Good place to work friendly people a lot of fun activities HR is great. Growing, a lot of opportunity for growth as opposed to other places ive been to. Not surprising to see someone get promoted within their probation.
Pros
Great place to work
Cons
Not great food choice in the area, pay
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low salary, crowded workspace, average employees
Senior C++ Engineer (Former Employee) –  North York, ON12 November 2015
Pros:
Close to subway station

Cons:
Employees average in their technical expertise, especially leads and directors.
Crowded work space, like a beehive.
Generally low salary, so if you are paid more than average your job is at risk.
Pros
Close to subway station
Cons
crowded, average place to work.
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Nice place to work with fun
System Administrator (Former Employee) –  Toronto, ON5 August 2015
A nice company to work.
Employees are from different parts of the globe make it culturally diverse.
Environment is employee friendly.
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Friendly environment
New Account Specialist (Former Employee) –  Toronto,on13 April 2015
Managers and supervisors are nice and kind to a beginner; Free pizza and ice sometime; Convenient location near subway and bus station; Great Hr
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Fast pace innovative company
Client Services Specialist (Former Employee) –  Toronto, ON29 January 2015
Very innovative and growing online brokerage. Very competitive and fast paced environment.
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Overall rating

3.3
Based on 26 reviews
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3.6Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.3Culture

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