Questrade
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Questrade Employee Reviews

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Canada39 reviews
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4.0
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Positive most of the time
Generally good atmosphere. Management is supportive. Culture is positive. Company is doing well; You may have seen their ads on television. Not unusual for pizza lunches to happen if all is going well.
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5.0
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Best Job I've Had
Very frendly and easy-going environment. Despite the heavy workload, everyone was supportive, helpful, and friendly. There was enough independence and flexibility to let you get the job done right.
Pros
excellent company culture, lots of learning opportunities, work was rewarding.
Cons
Mainly contract opportunities, rarely full-time
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2.0
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Great Atmosphere - Poor leadership
Feels up and coming, lots of great buzz and good people. Leadership changes direction frequently and is not as mature as the company needs to sustain it's growth.
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4.0
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Amazing Experience, amazing people, okay management.
Learning constantly. Decent Benefits. Work culture cannot be found anywhere else. Only reason of leaving was business venture. Progressed very quickly.
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4.0
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Productive and fun
Fun place to work and productive. Company offers good platform to learn the financial products and also to develop your communication skills and interpersonal one as well.
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4.0
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Productive and fun place
Productive and fun place with amazing people, new technology and lot to learn, management is grate however there is no remote work facility available
Pros
relaxed environment
Cons
too far
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1.0
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Horrible place to work
Hard work goes unnoticed, and one call gets picked out of 500 for the month,this call is what will represent your knowledge and work ethic as a CSS. Highest turn over rate, if you are looking for a place to be treated like garbage, apply here!
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5.0
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Great place to work
Fun and team spirited atmosphere. Management works closely with staff to guide and inform. Great work life balance and salary. Room for advancement.
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3.0
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Fun Place to work,
Poor Management, Work life balance, Fun place to work, Never get tired of work, People are more helpful and nice. I enjoyed working in Questrade. But job security is a big problem there.
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5.0
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Amazing Work place, well organized
It was one of my favorite work places, I still have relationship with lots of ex-colleagues.
very welcome to use top notch technologies and very knowledgeable and young team who can work and well mane the situations and very fact pace environment.
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3.0
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Good for entry level
In call center, the pay is pretty fair as an entry level role. Management is not bad but only promote their favouriable people, or reletives of existing staff. Hard to find grow opportuinty inside the company even with certificates.
Pros
Fair salary
Cons
not much growing opportunity
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3.0
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Trading company-Money making oriented-Less people oriented
Advanced technologies, chance to learn and contribute
Good salary.


Work/Life balance: Lots of load exerted on staff, considering the

lesser staff number, due to high turn-over.

They hire/release people on a continuous base.


Good for contracting and not for full-time, since anytime they release people, due to strict upper management and their conservative

style. empowering staff.


No room for advancement, as the company is restrictive.


Does not concentrate on the people side.

Diversity and respect:Most ethnic backgrounds are Russian/Armenian and mainly one faith.

If you are from other culture/faith, expect to hear statements and feel uncomfortable.

You cannot celebrate Christmas or Diwali for example.


They release people for no apparent reason.

No job stability/career advancement
Pros
High pay, free coffe, tea, nice staff
Cons
Conservative mindset upper management, ethnic/religious diversity, release staff frequently for no apparent reason
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1.0
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Not a great place
The CIO is't knowledgable and doesn't consider the team. They have a great platform and most people are fantastic to work with but the management needs to focus more on their people.
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2.0
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Very challenging place to work
Business folks have a good understanding in terms of what they want to achieve, however, there is a big gap in technology strategy, especially in management in technology side struggle every day. They have difficulty to stay focused on a plan.
In general, non-management team folks are very knowledgeable with strong experience to do there job.
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5.0
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Best employer I have ever worked with
Great people you will be working with there, it felt like a family and people treat each other with respect in the sales team. I loved working there. For a newly graduate, their pay was not bad with commission on top. This is 7 years ago, not sure how things are now, but with their culture, I'm sure it's even better now. Too bad, this is not a field that I want to stick at, or else I wouldn't mind working for this company all my life.
Pros
Team outing
Cons
Not my interest lies.
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2.0
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Sure do it
Relaxed environment, helpful staff, pitiful pay. The only reason to take the position is if you can not find any other place of financial CSR employment.
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3.0
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productive and good place to work
management needs to be more fare in promotions, staff are good to work with. i have shared allot of my past experiences to better the daily production in the department with little acknowledgement, they need to learn to recognize these achievements. work place culture is good as they are open and accepting to all. Hardest part of the job was trying to get my ideas implemented due to favoritism with others. I enjoyed working with others and learning new aspects of what the job required
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4.0
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Productive and fun workplace!
Questrade has a lot of job opportunities, their work culture/environment is great, and their salary is average. A good place to gain work experience if you are pursuing a career in the financial industry!
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3.0
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Great place to work
Great place to work. Good benefits
Helpful management, interested in your career development

Excellent growth opportunities. Management genuienly cares about your career advancement and personal development
Pros
Excellent work-life balance culture
Cons
Upper management implements many unnecessary procedures and changes the procedures frequently
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4.0
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Productive workplace with great learning for beginners in Finance
The client service role offers associates an opportunity to pick of basics of equities, derivatives and registered accounts. The role also offers a guided career progression into specialized finance roles.
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1.0
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No acknowledgement and high turnover
Questrade is definitely a place for young people just starting their careers. It's all exciting in the beginning until you realize you're taken for granted, not valued and are expected to work harder, take on more responsibilities and be okay with just a pat on the back.

There is a lack of transparency from the senior management team and this has caused a lot of turnover and resulted in employee dissatisfaction across the company.


The organic company culture that once was, no longer exists and most of the people I know there, can't wait to get out.


Advise to management- take care of your employees, invest in them and they will be loyal.
Pros
nice office space; pizza lunches; great co-workers
Cons
long hours; overload of work; lack of recogniticon, turnover, employee dissatisfaction
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