Working at Quality Inn and Suites: Employee Reviews
Review this companyJob Title
All
Location
Canada232 reviews
Search reviews
Sort by
Found 232 reviews matching the searchSee all 4,143 reviews
It was okay for a while
Staff (Former Employee) - Whitby, ON - 21 March 2022
Indeed featured review
The most useful review selected by IndeedOne manager here works so hard to keep this hotel running. She bends over backwards for this company. Most employees were kind the job gets tiring after a while because they begin to expect too much from one person. The people who stay here can be quite sketchy sometimes.
Was this review helpful?
Benefits are deceiving
Night Auditor (Former Employee) - Victoria, BC - 10 August 2022
If you value benefits don't apply here. They collect premiums but don't deliver! Once you are off work sick they cancel your benefits. So you can't get prescriptions etc. coverage. They take your premiums and leave you high and dry!! Negotiate your wage if you decide to work for them because once you're working for them they will deny requests for a raise. On the bright side they can't get staff because of the low rates of pay so if you apply you will get hired. No experience necessary!
Pros
Management are nice but have their hands tied
Cons
Be prepared to do high volume. No staff available for holiday relief etc.
Was this review helpful?
Insights into Quality Inn and Suites
What people like
- Feeling of personal appreciation
Areas for improvement
- Fair pay for job
- Ability to learn new things
- Time and location flexibility
It's is not for one people
Housekeeping (Former Employee) - Kingston, ON - 26 July 2022
They have there people and for new ones they make it not so easy I worked my but off here and was let go with knowing why or what happened they just say.its just about your 3 months and we not keeping you not a thank for working there or nothing. Not so nice of people..and I guess I should say they have someone who is helping themselves to people things and money.
Was this review helpful?
It's awesome place to work
housekeeping/ restaurant management (Current Employee) - Sarnia, ON - 26 July 2022
Our boss is awesome,And all the other people that work there to is awesome,,But a raise would be nice because we do a lot of work for what little we get
Was this review helpful?
Coworkers are great but the owner is not.
Night Auditor/Front Desk Agent (Former Employee) - Halifax, NS - 16 June 2022
For the most part, I enjoyed my time working at the hotel. Most of my co-workers were fun to work alongside but there were a couple who were frustrating. I was told the owner was a nice guy but he doesn't like when employees make honest mistakes.
Pros
Great co-workers and managers.
Cons
Owner is not very forgiving.
Was this review helpful?
Fun but busy place!
Guest Service Agent (Former Employee) - Orillia, ON - 30 May 2022
I worked here for almost 3 years and have enjoyed every moment of it. The people that I worked with were great to get along with as well as Management. Sometimes the work was hard but that is just the industry.
Was this review helpful?
Like working
Night Auditor/Front Desk Agent (Current Employee) - Windsor, ON - 13 April 2022
The work day is not always fast paced but it is interesting when working nights. You get to meet lots of different and interesting kinds of people. Job can be awarding if you make it so.
Pros
Meet some great people
Cons
Have to deal with some strange people sometimes
Was this review helpful?
Low page, high expectations
Room Attendant (Former Employee) - Mississauga, ON - 17 March 2022
They have you clean 16 rooms a day and pay minimum wage. They give you 30 minutes for each room and don't pay you more if it takes longer. The only good thing is that you can work on your own.
Was this review helpful?
Great place
Dieppe Breakfast/Laundry Attendant (Current Employee) - New Brunswick - 28 February 2022
Really enjoy working here, fun and friendly. The staff and management are great to get along with. No complaints from me . The free gym and swimming pool is a great bonus
Pros
Free gym and swimming pool
Was this review helpful?
Its good job and i loved the management group. They are very supportive personal and professionaly
Housekeeping (Current Employee) - Sault Ste. Marie, ON - 16 February 2022
Good company friendly atmosphere i worked here as a house keeper i did bedding bath room cleaning sanitising the furniture, and the management provide efficient and regular training and supervision to the employees professionally
Was this review helpful?
Jobs at Quality Inn and Suites
No room for advancement and no organization within management.
Night Auditor (Former Employee) - Red Deer, AB - 13 February 2022
I worked for the company for almost two years and was truly not compensated fairly for all that was expected from me. I was paid minimum wage for overnight work. I was alone for almost all of the night with no security or protection of any sort. Management is either uninvolved or overinvolved and have expectations higher than the pay grade they give. Achievements were hardly acknowledged. There was no room for advancement, and if you did get promoted and put onto salary, you're expected to put in too many hours and end up making less than minimum wage in the end.
Pros
Hotel discounts Restaurant discounts
Cons
Long hours, no protection, no flexibility in scheduling, poor pay, no benefits
Was this review helpful?
Owner doesn’t want to spend money
Hotel General Manager (Former Employee) - Medicine Hat, AB - 24 January 2022
Micromanage staff at all times. General Manager’s are required to do everything and pay is not compatible to other hotels in Medicine Hat. Working for the company is horrible. No managers stays more than 3 months
Pros
Location
Cons
Everything
Was this review helpful?
Great place to work
Housekeeping (Former Employee) - Campbellton, NB - 12 October 2021
Working at quality inn is good. Team work is number one . You can always count on your peers for help wen needed. Management go above and beyond for you wen needed. am very clean and organized so it made my job easyer and more fun..
Was this review helpful?
Not recommended to work
Houseman (Former Employee) - Niagara Falls, ON - 14 September 2021
Experience and observe their management was poorly organized. Was not really given the right job I applied instead to fill-in another work. They hire and fire people without warning.
Pros
Friendly co workers
Cons
Assistant manager lays off people for no reasons and no warnings.
Was this review helpful?
Fun workolace
Housekeeping Attendant (Former Employee) - Peterborough, ON - 16 August 2021
Great staff Good hours in summers Winter is too slow Great management Even get call when they need you Weekdays are boring But overall great experience
Cons
Tiring weekends
Was this review helpful?
The hotel is managed by well-educated and efficient staff
Housekeeping Attendant (Former Employee) - Grande Prairie, AB - 15 May 2021
The hotel is managed by well-educated and efficient staff. I had a wonderful job experience there than in other places I worked. The management team plays a super organized role under the supervision of the general manager. She does not let any special moment go without celebrating: it makes the workplace fun even in the busy time, the staff enjoys working there. She always brings up something new for the staff to make a difference at work. I worked in the housekeeping department, and the hotel was busy because they always have many guests due to the excellent service they provide. The housekeeping manager was an artful strategist of her profession. She creates a peaceful and friendly environment for the staff.
Pros
Discounts for family and friends; snacks and coffee; swimming pool and gym.
Was this review helpful?
Do not bother working here
Housekeeper (Former Employee) - Whitby, ON - 13 May 2021
They will overwork you with the excuse that it is "part of the union agreement". Front desk staff gets to sit around and chat all day while the housekeepers are made to clean the most disgusting filth. The hours are long and the labour is difficult. Management will not do much to help you and will find excuses to have you do more work as part of the "union contract". To anyone looking to work here: DON'T. They will work you like a dog and treat you as such.
Pros
Co-workers (housekeeping staff) were great
Cons
Long days, filthy rooms, poor management, body aches and pains, poor benefits and salary for the amount of work required
Was this review helpful?
A Home away from Home
GUEST SERVICES AGENT (Former Employee) - Brampton - 7 May 2021
Being an employee at Quality Inn and Suites was a great feeling for me. I never thought that this is my work place. All the staff members are very nice and helpful. Thankyou Quality Inn and Suites
Was this review helpful?
Management very nice to work for
Housekeeping Attendant (Former Employee) - Nanaimo, BC - 4 April 2021
I enjoyed working at the quality inn even if it was only for a short time .I had to move away thats the only reason I left..beautiful hotel great management..
Was this review helpful?
Fast Paced Environment
Guest Service Agent (Former Employee) - Orillia, ON - 5 March 2021
While working at this job I have learned so many new skills. It is a positive atmosphere with a team focused approach. At times it can be challenging but I learned a lot about problem solving and skills that can help me in the future.
Pros
Experience and competitive pay
Cons
Shift flexibility
Was this review helpful?
Good place to work with good and friendly staff even the manager is so friendly and lively.
House Person (Former Employee) - Windsor, ON - 3 March 2021
The staff's are friendly and warm, it's a nice environment to work in and I really enjoyed working there. Always ready to assist if you need help and willing to be of help anytime. I enjoyed working at Quality Inn and suites. I recommend it for anyone willing to work there.
Pros
Ni free lunch, but we do have treats once in a while
Cons
Yes you get long hours.
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Quality Inn and Suites. Our community is ready to answer.Ask a QuestionOverall rating
5
1.2K
4
861
3
871
2
429
1
795
Ratings by category
3.2 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
Compare Quality Inn and Suites with
Quality Inn and Suites Reviews by Job Title
Quality Inn and Suites reviews by location
Learn about Quality Inn and Suites in popular locations
- Companies
- Quality Inn and Suites
- Employee reviews