Guest Service Agent (Current Employee) – Medicine Hat, AB – 31 January 2019
Great place to work. I like working with my colleagues and Manager. Its all about diversity and opportunity.Hospitality requires me to work in a multi-cultural environment. Working in a hotel does not mean that internationalism within the establishment stops at your guests; for the people behind the reception, in the kitchen and at the offices come from all corners of the world and they bring along with them their own language, cultural background and ideas on how to efficiently work within the industry. All these people had taught me how to maximize my working capabilities based on their own personal experience within their home-countries; which at the end of the day not only enriched my practical skills - but my knowledge on other countries as well. Able to communicate and work with different people from different backgrounds - as one big team.In conclusion, the hotel industry is a pretty interesting and pleasant domain to get involved in. As any other job, it has its ups and downs, and that's the great part of it: there is always place for innovation and there will always be innovators.
Night Auditor (Former Employee) – Barrie, ON – 25 December 2018
Worked alone from 11pm-7am, no security. No shift premium. Never saw so many hookers & drug dealers. Had to do Night Audit, Front desk, Security, & Maintenance. Had a mentally disturbed guest threaten me, GM was no help & Manager was upset when I asked her to come in to replace me as I was too scared to stay there alone. Was there a month & 1/2, never went back, not worth min wage.
Front Desk Agent (Former Employee) – Yorkton, SK – 26 September 2018
The job was great. Pay was good but not great. Unionized so they have to follow the guidelines. Great benefits after 90 days. The owner is super, however the person left in charge plays games and the people liked are favoured. Not noticeable at first but it shows up eventually.
Houskeeping Attendant/Laundry Aide (Current Employee) – Peterborough, ON – 6 September 2018
I have worked here now for over 10 years. It can be stressful but we always have fun doing our job.We have a great bunch of people working here. they always are here if you need to talk they understand life happens.
Management switched during my employment. The vendor now has a great manager now. Great people to work with. very repetitive work, however, regulars tip and fun to talk with. Has a driver through which i didn't like.
Une journée typique de travail était d'assurer le bon fonctionnement des réservations, tant derrière le comptoir qu'au téléphone. Mon apprentissage était rempli d'imprévus et d'heures de travail que je ne calculais plus. J'ai trouvé une vocation. J'étais engagé comme préposée à la réception et le lendemain comme gouvernante et puis j'ai fini comme superviseure. Les difficultés (ou la peur de n'être pas à la hauteur) ne m'ont jamais arrêtés. J'aime parler de la ville et de ses nombreux attraits, j'aime le monde et l'esprit d'équipe.
Breakfast Attendant (Former Employee) – Anonymous – 9 August 2018
In the beginning, I thought it was great work environment. Everyone seemed so nice. Soon did I learn how passive aggressive everyone was and leaving “friendly” notes directed at staff. It started with changing the POSTED schedule without asking or notice. Then I would receive text messages over the weekend full of questions why I ordered so many bananas or why I didn’t order enough. I was damned if I did and damned if I didn’t. I could never do anything right. At this specific hotel, if the occupancy is 80+ then it was set up 50/50 disposable plates and cutlery. If 100+ it was full disposable and 2 breakfast attendants. In the last weeks, I was left with full dishes set up and the kitchen not adequately stocked (not enough thawed bread/bagels) when it was extremely busy and I was often on my own with 120+ guests. I started to feel as though the kitchen supervisor was setting me up for failure and making me want to quit because they couldn’t fire me. I busted my butt and my back (hired me knowing full well I had a back injury and could only lift so much) and still finished long before the more experienced workers. I saved them money and got treated as though I owed them something. I gave my proper 2 weeks notice and was asked if I could stay longer. The day before my last day was my breaking point. I talked to management and informed them I could not fulfill my commitment due to medical reasons and I was told I stuck them in a real jam, rather than that’s too bad... I hope you will be ok, take care of yourself. A lot of the supervisory responsibility was put on me when I wasmore... never properly trained.less
Social job with opportunities to meet many interesting and unique people
Breakfast Attendant/Housekeeping (Former Employee) – Quesnel, BC – 23 July 2018
Quality Inn and Suites was a job that fluctuated depending on the Season. Some days were very slow and quiet, while others could be incredibly hectic and busy. Overall I enjoyed the atmosphere but felt as though our management team was slightly disorganized which lead to issues for the team. Guest interactions were mostly positive, I met many very warm and friendly people. I found the most challenging part of the job to be accommodating sports teams during tournament season.
Flexible work schedule, low key atmosphere
Shifts could be disorganized without proper management, occasional negative interactions
Housekeeper/Room Attendant (Former Employee) – London, ON – 12 July 2018
A casual place to work. Not much supervision. Only draw back was having to work every weekend and being on call during the week. Some bonuses paid on doing extra rooms. Some guests tipped, but money had to be pooled.
Operations Manager (Former Employee) – Calgary, AB – 28 June 2018
Worked with Manager's and Rank and File staff Hand to Hand. Specialize in Building Team to Improve Productivity and Profit Margin for the Company. Create a Friendly and professional work environment. Launched One to One Training and Group Training , help them to exceed the expectation of customer, Selling Skills. Communication Skills.