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Qualia Counselling Services
3.2 out of 5 stars.
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Qualia Counselling Services Culture reviews

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3.2Work-life balance
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Great Student Placement Opportunity

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Completing my student placement at Qualia has been a great pleasure. They provide excellent opportunities for students to learn through camps, shadowing, individual counselling, intakes. Supervision and support was provided by not only the management team but all counsellors and admin team as well. Would highly recommend for future staff and students as you really have the chance to practice your skills in a supportive learning environment.
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Great organization and strong sense of purpose. Great work life balance.

Excellent work culture and everyone shares the same purpose. Supervision is provided regularly. The management truly cares about client needs and your professional development. Competitive wages and great benefit package.

Pros

Career growth
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Bad Experience

I was initiallly excited about the opportunity to work at Qualia after my interview, but this quickly changed once the job began. Days were full seeing clients, which was nice experience, but the company expected you to complete case notes within the hour of seeing clients with no additional compensation (as a contractor). Therefore many unpaid hours were spent each week completing notes. Team meetings were also scheduled each month without pay.I remember very few training opportunities during my time there, which they said would be frequent in my interview. Fellow colleauges were all very nice. However, it was hard to develop a positive, close-knit work environment/culture due to business and pressure to retain clients. The company seemed to evaluate your performance significantly on retention rate (i.e. how many sessions your clients had). Management were to apparently provide monthly supervision, but this was often cancelled or rescheduled due to their busniess either teaching or running the business. I did get the feeling their primary focus was on making money...almost felt like a pyramid scheme, given how busy clinicians were (and how little we were compensated).
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Busy, but good!

Qualia is a great place to work. Having the right management team in place is critical for your happiness and success and the current team in place is really top notch. Although they have had a few bumps along the way with their leadership team, if you are open to giving feedback and can provide concrete examples for the management team then your concerns really don’t go unnoticed. The job is truly what you make of it and you need to have realistic expectations. Supportive group of clinicians and an overall positive work culture :)
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Wonderful place to work

Qualia is a great place to work. Support is offered by admin staff, colleagues, and management. Qualia provides supervision and offers meetings where teaching, learning, and coaching occur, which is available to all of their clinicians. Qualia genuinely cares about the well being of their staff and clients. Qualia supports staff in their personal and professional development. Qualia obtains feedback from clients about client care and their experiences. This feedback is requested for quality assurance and it is used to improve client services. The work culture is supportive and the staff are a wonderful bunch of people.
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Excellent

Amazing staff dedicated to helping those in need. Excellent management and owners (they know who you are and care). The management and owners always make themselves available for support! Great work culture and work/life balance. Salary is competitive with room for advancement.
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Supportive Leadership Team

Flexible contractor hours that meet work/life balance. CBT training course an additional cost but worthwhile education for the clinician as well as the clients being served. Management is known as the Leadership Team (LT) and all value their recruits. Ongoing and frequent supervision is an example of how invested the LT is toward their employees. As a new recruit the greatest challenge was attempting to synthesize the new CBT material with ongoing client sessions, but the LT and workplace culture very collaborative and supportive. Great place to work and learn while helping others.
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Overall rating

3.2

Based on 17 reviews
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Ratings by category

3.2Work/Life Balance
3.4Salary/Benefits
3.1Job security/advancement
3.1Management
3.2Culture

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