Qualia Counselling Services Careers and Employment

Completing my student placement at Qualia has been a great pleasure. They provide excellent opportunities for students to learn through camps, shadowing, individual counselling, intakes. Supervision and support was provided by not only the management team but all counsellors and admin team as well. Would highly recommend for future staff and students as you really have the chance to practice your skills in a supportive learning environment.

Full time employment in Brantford, ON

on 23 November 2020

Great organization and strong sense of purpose. Great work life balance.

Excellent work culture and everyone shares the same purpose. Supervision is provided regularly. The management truly cares about client needs and your professional development. Competitive wages and great benefit package.

Clinician in Waterloo, ON

on 30 September 2020

Bad Experience

I was initiallly excited about the opportunity to work at Qualia after my interview, but this quickly changed once the job began. Days were full seeing clients, which was nice experience, but the company expected you to complete case notes within the hour of seeing clients with no additional compensation (as a contractor). Therefore many unpaid hours were spent each week completing notes. Team meetings were also scheduled each month without pay.I remember very few training opportunities during my time there, which they said would be frequent in my interview. Fellow colleauges were all very nice. However, it was hard to develop a positive, close-knit work environment/culture due to business and pressure to retain clients. The company seemed to evaluate your performance significantly on retention rate (i.e. how many sessions your clients had). Management were to apparently provide monthly supervision, but this was often cancelled or rescheduled due to their busniess either teaching or running the business. I did get the feeling their primary focus was on making money...almost felt like a pyramid scheme, given how busy clinicians were (and how little we were compensated).

Clinician in Kitchener-Waterloo, ON

on 31 August 2020

Extremely disrespectful

They only care about how many clients they can get. It is very difficult to focus on doing a good job while worrying about how you can get your client to book the next session. They lost sight of their purpose by focusing on making money, All what they care about is NUMBERS, they put you under a lot of pressure to get clients to come back, good to have experience but get out of there when you can

Clinical Social Worker in Kitchener-Waterloo, ON

on 22 May 2020

Great experience

Pros Colleagues are super supportive and friendly Management is always willing to help and make themselves available Safe work environment Great hourly wage Lots of collaboration within organization Cons As a contractor, can be difficult to complete all notes in the paid hour, So notes are often needed to be completed at home- which becomes very time consuming Not always getting as many hours as you’d like- but this isn’t Qualia’s fault. It’s just the nature of being a contractor and availability of clients

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