Supervisor (Current Employee) – Airdrie, AB – 3 December 2017
The typical day starts with opening the store and look at all the security checking . After taking a walk at the floor , assigning work to all the team mates that includes if any last day work pending in terms of recovery, finishing that , then the priority replenishments in every department that needs to be done. If any VM changes are required depending on the availability of stocks , then focusing and getting it done. After the floor walk and all asssigments are ready , the tills are opened for the day. The daily briefing is prepared and points are highlighted that have been of importance for the previous day or for the coming week. Offers and promotions are discussed with every team member not only in the morning but through out the day as and when the shifts begin. Roles and departments are discussed with the team members. Once the customer walkin begins , customer service is given the top most importance. The day goes by with helping customers , fulfilling their needs and solving their queries. The day ends with ensuring all the merchandise is kept back in place, trial rooms are checked and cleaned , notes if needed for the next day made and tills counted and tallied for the day.