Purolator Employee Reviews

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fun fast paced place to work
Sorter/Driver (Former Employee) –  Mississauga, ON29 November 2017
cool place to work, nice pay, friendly higher ups .... they try their best to make work as enjoyable as possible while maintaining a professional workplace culture
Pros
generous managers
Cons
strenuous lifting
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Don't waste your time!
AM Sorter (Former Employee) –  Dartmouth, NS24 November 2017
They advertise that it is a great place to work for, but in all reality the only perk to this place was the wage. The job is nothing like they tell you it is, training isn't great and the hiring process is extremely long and tedious.
Pros
Wage
Cons
A lot
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small and quiet place to work.
Purolator cashier/package receiver/organiser (Former Employee) –  Quesnel, BC21 November 2017
On a typical day at work, there was a large list of responsibilities such as opening the store, receiving the daily package shipment and logging them, making close to 100 phone calls a day and signing out packages to nearly 100 customers daily. As well as answering the phone and making outgoing shipments, the clothing/consignment store next door required daily upkeep and organisation.

As the only employee, I learned to deal with unpleasant customers and a heavy workload on my own with the occasional help from the manager as well as debit and other technology related troubles.

Management was great and the owner of the location kept things easy and tidy and helped the learning process go smoothly.

The hardest part of the job was; as a lone employee; taking on multiple stores and customers all at once. Line ups started off as stressful as they were always stretched out the door but as the days went by the job became easier.

Shockingly enough, the most enjoyable part of the job was organising the consignment store and growing to deal with rude or unpleasant customers, dealing with these types of people is really easy and entertaining for me and it helps me deal with situations in the workplace.
Pros
experience, friends, cozy workplace
Cons
long lonely hours, many phone-calls
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Prison orange
Sorter (Current Employee) –  Vulcan Rd14 November 2017
Life with low pay at government owned Purolator means you gotta stay home more. Like doing jail time with hard labour. You have to wear prison orange at all times, stay within the barbed fence compound, and behave yourself under video surveillance, with a daily shake down at security with metal detectors, and X-ray, etc.
Pros
You dont have to stay.
Cons
No breaks
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L'environement etait tres agreable
Customer Service Agent (Former Employee) –  Montréal, QC8 November 2017
Si se n'etait pas pour les coupures, j'aurais ete toujours avec la compagnie
Pros
Des gens
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Great fellow workers, clueless management.
Courier Delivery Driver (Former Employee) –  Guelph, ON2 November 2017
Fellow drivers are amazing, but you work alone. Management is where the trouble is. Keep forgetting your a human, with a life. Higher then possible expectations, as your sweat is their bonus. It will kill your body in time. Bad knees, backs, ankles are common. Last thing to note, in the summer of 2017 the contract was renegotiated, making it take a year for benefits, and 4 years to top rate.
Pros
Drive by yourself, semi sense of freedom, union
Cons
Long hours, with some horrid management.
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Environemment de travail
Chef de Section (Current Employee) –  Montréal, QC18 October 2017
Gestion d'opération, coordonner les activités (déchargement, tri, chargement).

Gérer des employés syndiqués et non-syndiqués dont; l’assignation, l’évaluation du rendement, l’encadrement, le développement, la présence au travail.

Participer à l’embauche, l’intégration et la formation de nouveaux employés et gestionnaires.

Produire les rapports, statistiques et compte-rendu des opérations

Maintenir un environnement de travail sain en améliorant toujours les relations de travail.
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nice environment
Gen Labourer (Former Employee) –  Toronto, ON2 October 2017
Great environment to work in, great people working on ur team, long hours hard work but great pay. I would do this job again any day. Keeps you fit an in shape as well.
Pros
breaks great pay
Cons
long hours
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Great work enviroment, excellent wage
AM Sorter - Warehouseman (Former Employee) –  Edmonton, AB30 September 2017
Fun safe place to work, with excellent wages and amazing staff. Union ran, with benifits. Also work hours were manageable. Learned alot from the work and staff.
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Review
Depot Support Representative (Former Employee) –  Kentville, NS28 September 2017
I loved my job but no room for advancement in this town. It pays very well and has great benefits. Unfortunately, employees aren't valued for their hard work.
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Fun to be out on the road by yourself
Utility Courier (Former Employee) –  Guelph, ON26 September 2017
Once you get past the dusty warehouse part of the job it is not so bad once you are out on the road. Terrible shift and low hours during the warehouse portion though.
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Definately well deverseafied
Courier (Former Employee) –  London, ON21 September 2017
Learn many new ways of direction and logistics. Geography becomes a tool of everyday life. Teaches adaptation and compromise thru judgement decision making.
Pros
Better understanding of your surroundings
Cons
Time and life do not always blend well
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people not friendly / former customer services Moncton
Customer Service Representative (Former Employee) –  Moncton, NB30 August 2017
My time with purolator was short and I am glad. Manager was unprofessional and had no people skills. I had to beg for coaching which only consisted on listening to the TL take calls . You were never explained what you did wrong or right. No feedback. No floor support , if you had a question you have to call a supervisor and wait on hold until they answered and hoped the customer didn't hang up in the mean time. It didn't matter what kind of skills you had there , it had more to do with if they liked you and you fit into their clicks. I have nothing good to say about this company . They wanted perfection on every call and you are given 30 days to show improvement. What improvement means who knows as you were never given a proper coaching
Pros
work hrs
Cons
stuck up employees/ not friendly
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Good place to work.
Retail Agent - part-time (Former Employee) –  Grande Prairie, AB27 August 2017
Enjoyed my time there. Was only part-time and needed full time hrs is only reason I left. Union environment which helps with dealing with management but makes it harder to get rid of bad employees.
Pros
Very busy- if you like that
Cons
Some heavy lifting, cramped working conditions.
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Great culture
Learning and Development Specialist (Current Employee) –  Mississauga, Ont25 August 2017
Purolator gives back to it's communities across Canada through their Tackle Hunger program. We have activities at Head Office, and across different terminals within Canada to help raise food and money for the local food banks. We also support the CFL teams and raise food / money donations at each game.
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Great place to stay in shape
Warehouseman (Former Employee) –  Richmond, BC10 August 2017
A great place to get paid to get in shape, highly demanding on the physical area, and lots of training is provided for different areas of the warehouse.
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Great Environment
Truck Washer/ Dock/ Shipping/ Receiving (Former Employee) –  Lethbridge, AB8 August 2017
- Worked here during school
- Fantastic at working around class schedule
- Amazing pay and benefits
- Fun and friendly workplace
- Always something to do
- Easy to move up within the company
- Positive atmosphere
Pros
Great pay
Cons
Occasional time constraints
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Productive and helpful environment
Depot Support Representative (Current Employee) –  Richmond, BC31 July 2017
Our location has very nice workplace with easy going colleagues, ready to help you at any times.The Management is always open for discussions. Unfortunately this location is going to be move to another location.
Pros
free BBQ
Cons
Union rules protect only the people with long experience
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Terrible Management
Utility courier (Former Employee) –  Burnaby, BC17 July 2017
Read many reviews about how awful the management was but gave them the benefit of the doubt. Turns out that management is as bad as the reviews. In a union environment the managers feel the need to push employees far past human capabilities, They expect you to be super man and go above and beyond while being treated very poorly. The one thing they do care about it productivity so be prepared to work.
Pros
Lots of OT
Cons
Poor management
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really a joke now
am sorter (Former Employee) –  calgary29 June 2017
lets just say the people you work with are amazing , everyone comes in does their jobs and you can make it a fun time . however the management team is a complete joke. I swear they pick them out of a barrel of monkeys , if you want to stress about your position and be used for everything your worth then this is the job for you.
Pros
good people
Cons
no hours and horrible managment, no thank yous
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Overall rating

3.5
Based on 204 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.7
Job Security/Advancement
3.2
Management
3.2
Culture
3.4