Technician (Former Employee) – Canada – 13 December 2017
I've worked here for four years. Let me start with the pros:
1. Coworkers. The others working here are young and friendly.
Now the cons:
1. Well below average pay, especially if you're well educated/trained. They treat their employees as expendable, so therefore they will hire young talent that will eventually leave within 2-3 years for a better paying job.
2. No future. There's an old guard here and they're firmly entrenched in upper management positions. At best, you can expect to move into a team lead position, which is more hours and responsibility for not much more pay.
3. No learning assistance. They will spend a few days training you and that's it. There is no career advisement, no learning assistance, no encouragement to take courses or grow.
4. Middle Management. Most of the middle management (aside from the design and software groups) are grossly unfit/inadequate for their positions. They can be juvenile and and immature.
5. Upper Managment. Totally out to lunch. They hardly ever talk to lower level employees, but are happy to shout and joke aloud in the office with eachother. They're gone (vacation/days off) a lot. They are apparently unfit to cope with the growth the company has seen over the years. To increase revenue, they've cut benfits, salaries, social events, xmas parties, etc.
6. Work environment. Enjoy trying to work in a noisy, bright flourescent lit, open call centre? If so, maybe this could be a con...
7. The work itself. High expectations, little recognition.
Field Technician (Former Employee) – Calgary, AB – 17 June 2017
CHEAPEST place I have EVER worked for. NO LIFE and no guaranteed hours. You can make more money with EI. It NOT a full time job as they tell you. You have to pay for the coffee if you want to use the coffee machine and pay to get a pop or water bottle.
Field Technician (Former Employee) – Edmonton, AB – 5 September 2016
Shifts are 7 to 7 most days, with an hour commute before and after the shift. You get paid to work for 14 to 16 hours a day, or more depending on what goes on. Most of the day is spent in a truck, writing down pass times for pipeline tool runs. I learned a lot of time management skills, learned how to stay sane during long periods of waiting, learned how to run a crew of a few people and deal with difficult clients. Toughest part was that I liked the job but how these guys operate leaves a lot to be desired. There were a couple of occasions that I got left high and dry for pay because jobs got "cancelled" and there was nothing else lined up for me. Really makes it hard to plan your finances when that happens. Kinda feels like you're getting burned. The people who got the "gravy" gigs were those who were some how related, or knew some of the higher ups on the food chain. If you're not liked expect some work place harassment to take place. Seen that lots, some even bragged about how they got people fired. Not a positive place to work because of the attitude some people had towards the job and other employees; really a big let down for me personally. I don't know what it's like in the office. If you have a doctors appointment, or want to go to your kids concert and it's before a job starts you'll miss out. Trying to balance life at this job is not easy, and they make it pretty clear that if you don't "strike while the iron is hot", you get left out. Not cool for a place that claims to hire people "full time". They made it clear AFTER I got hired that they DO NOT guarantee fullmore... time hours. So really if you're not waiting by the phone for that call, then you pretty much miss out all the time. Management and people are ok to work with, I liked a lot of them. The people who don't make the rules felt pretty helpless to change things for the better, so I don't have any hard feelings there. There are always people that you don't get along with and, that's ok with because I feel that professionalism can go along way. Not always the case though as I found that some people would go out of their way to make your life difficult. You learn to avoid them. The traveling around the country for different clients is lots of fun, I always liked that. The pay cheques can be really good but, very inconsistent. Sorry to say but, don't expect much as a field technician.less