Pure Orthodontics Employee Review

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Overworked, underpaid, and terrible management
Scheduling Coordinator (Former Employee) –  Edmonton, AB15 July 2019
Usually short staffed so you are extremely over worked, all while being very underpaid for the amount of work you are doing and hours you are working. You will be hired for one position but given responsibilities that are not part of your position or in your pay grade.
The work place is a very "sink or swim" mentality but the training is not thorough enough to help you "swim".
The working environment is toxic and usually stems from the management and then the staff.
You can "grow" with the company, but do not expect your wage to grow with you.
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Great work/life balance terrible management
Customer Service Representative (Current Employee) –  Edmonton, AB16 July 2018
Awesome place to work if you are looking for a good work/life balance the team is flexible with scheduling, kids, school etc. However, the required driving is far too much there is no compensation for gas. The working environment is very toxic! A lot of backstabbing an no teamwork, unfortunately, these issues start at the top. Its a place with a "take all you can from a person" mentality that does not foster growth.
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Productive, Positive, Fun, Supportive work environment
Scheduling Coordinator (Former Employee) –  Edmonton, AB23 February 2017
Pure Orthodontics was my favorite place to work! The staff there are incredibly positive, fun, supportive, caring and professional. I would highly recommend anyone to join their team in caring for patients during their orthodontic treatment.

free lunches usually every Thursday, fair pay with great benefits, different locations to work at, M-F 9-5 work shifts, busy, fast-paced, always challenging
Pros
Friendships with staff, always working as a team, great people to work with, positive and fun work environment, amazing managing team, professional and solution-focused, amazing orthodontic service along with outstanding customer service, productive and fun
Cons
customer service (not always the best customers to handle), dealing with financial difficulties, phone system was not quite organized (but was improving), driving to each clinic in Edmonton
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Overall rating

2.7
Based on 3 reviews
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Ratings by category

3.3Work/Life Balance
2.7Salary/Benefits
2.3Job Security/Advancement
2.0Management
2.3Culture

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