Purdys Chocolatier Careers and Employment

Lots of miscommunication between management and shift leads makes the work stressful. Also the schedules between two shifts are chaotic. The management needs to listen to experienced workers there.

Chocolate Connoisseur in Greater Sudbury, ON

on 23 April 2022

Small and fun place that values you

After working there for about a year got a keyholder position, and despite the pandemic has been trying to give people hours and work through things with them. Very good at handling work/life balance, and very good at helping everyone in the workplace feel comfortable. Very LGBTQ+ friendly and have a ton of diversity training that's internalized very well overall. Even corporate is very good at helping every employee!

R&D Product Development Co-op in Vancouver, BC

on 6 April 2022

Great place to work

Feels like one big family, great way to learn and get to know all the different aspects of working in the food business. People are kind and willing to do the extra for others!

Flagship Shop Manager in Toronto, ON

on 29 March 2022

Yummy chocolate

Fun to learn all about the chocolate and how it is made. Work life balance is pretty good with this company. Hours are tight but I think that is with every retail job.

Store Manager in Yorkville, ON

on 24 March 2022

Expects far too much for far too little

These folks expect only the highest of customer service and sales standards, and yet don't offer much for it. You are forced to eat their products daily as if it is a 'fine wine' in order to be able to sell them, but ultimately it's chocolate and people are into health these days. It's not an easy sell, despite what they might tell you.Additionally, purdy's prices are too high to be accessible to most families. The worst part of the job is spending 20 minutes to help someone fill a simple box of chocolates - its far too much time spent per customer for the sales. During this time, you will be pressured to make sales and will spend absolute loads of time for small volume of said sales. You are also expected to gift wrap a large amount of products, which is quite tedious considering how the job is marketed.Ultimately if you want to rise in the company you have to be willing to completely give up your work life balance. For any who doubt this, watch the "undercover boss" episode. It summarizes the company pretty well in that the ceo is full of corporate-speak which says little but sounds very nice, and the employees are basically all still struggling with the same challenges.

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