Store Manager in Calgary, AB
Great learning experience
Loved the job, but felt a lack of support in my position which affected my overall performance which was a shame because i loved my job. This may be different now, as I have been gone for a long time now.
District Sales Manager in Calgary, AB
Amazing Canadian retailer to work for.
I loved my time with Purdy’s and miss it so much! The CEO is an amazing role model and mentor. I was given lots of opportunity to be stretched trying new things.
Chocolate Connoisseur in Calgary, AB
The guy manager isn’t too bad, but the assistant manager is someone who you need to be aware of. She will mentally affect you while working and afterwards. She constantly just standing there in the corner watching you, shows favouritism, points out only your flaws, won’t welcome you if she doesn’t like you, gossips, as well as try to prove that she is better than you instead of help you be better. Managements gets mad at employes for just having a cellphone laying on the counter unused, and threaten to lock it in the safe, meanwhile they are always on there social media or texts unrelated to work. I had coworkers leave just because the assistant manager was so bad. I had 2 coworkers who came to me struggling with depression, and the managers, mainly assistant manager, and team lead at the time made their work life difficult making them cry and look for a new job. Team lead at the time also said things a leader shouldn’t say and wanted to make regular employees feel less valued since they didn’t work there as long. There was so much drama and gossip in the store, and at the end you could barely trust anyone. Team lead made rumours to make herself look better to management. Assistant manager would call people on there own time to discuss drama going on in the store. It should be an easy going job but they made it hard, and would give only selected tests on the store which was unfair cause not everyone had to do it. Also there was no training done in the store. Training was just handled by putting the new employee with another regular current employee who also wasn’t trained. Then staff would get in trouble in closing shifts only because they weren’t trained properly, and doesn’t know anything about the proper way to do things. The other thing that was super difficult is the “Chatters”. This was a survey they wanted customers to do. You needed to get a lot of marked chatters from customers or else you were going to get written up, and needed to write a very detailed paper on why you didn’t get these chatters and what you could do better. The problem wasn’t the employees not working hard enough, but that most customers coming to the mall to buy chocolate don’t want to stick aound in a line up to take a survey with only a win of a $100 purdys gift card when really that could only buy you a 64pc of chocolate, the other problem with this, is they want you to get like 15 chatters in a week when you would only work two 3h closing shifts. To add to this, people who did get chatters a lot of them didn’t actually get them. They would just say they got 5 in a day because they were scared of getting in trouble again when it’s not there fault that the customers they got didn’t want to take the survey. The hours also were terrible. You only got a lot of hours when it was around a holiday other than that it’s bad. I started to get only one 3h shift every week. 8h shifts are very rare, yet they will hire more employees when current employee don’t even get enough hours. Couldn’t pay for anything except my drive to and from work just to leave unhappy. Also they would change your shifts just days before and change around the schedule. You never really knew what days you’d be working, and your breaks were often my changed. Other than this the job was fine, a typical day was just serving chocolate, ice cream, wrapping/packaging boxes, and stocking shelves.
Sales Associate in Toronto, ON
They expect full- time availability but give you no hours
I was hired as a part-time employee. I was expected to provide full-time availability but they only gave me 8 hours a week. They also expect you to memorize an extensive amount of product knowledge during the training week.