Public Storage Employee Reviews with Jobs
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Good job for begainners who just started working in a Canadian environment
Relief Manager (Former Employee) - Mississauga, ON - 14 March 2022
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The most useful review selected by IndeedIt a good company with minimum work related stress but job is boring. There is same repeated job tasks every month. Winter is somewhat enjoyable as company try to engage employees with different holiday tasks.
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Debt collector
Assistant Manager (Former Employee) - Ontario, on - 19 May 2022
Debt collection thats it and making fun of customers manager cant even do her job properly forgets alot and leaves work forlong periods of time leaving you alone dealing with stressful situations
Pros
Nothing
Cons
Cant take a day off and often scheduled to work 10days in a row
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Too many tasks for a very low salary.
Relief Manager (Current Employee) - Montréal, QC - 12 February 2022
The relief manager position involves a lot of tasks from chasing down customers who have not paid rent by collection calls to unclogging toilets. The salary is the same as in any retail but with many more responsibilities.
Pros
District managers are very friendly and treat you like a human being.
Cons
The salary is very low and the schedules are not fixed
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Fun workplace
Assistant Manager / Receptionist / Sales and Customer Service (Current Employee) - Calgary, AB - 18 December 2021
Probably the easiest workplace I've ever been in. The culture is great, headed by a fantastic District Manager. The work is manageable, but the pay isn't enough where one might have to work another job to live a little.
Pros
The workload is pretty manageable, and there are lean months when things slow down significantly.
Cons
Low pay
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Meh
Assistant manager (Former Employee) - Montréal, QC - 27 November 2021
Depending on which location you work at, the customer service can be trying. The tenants have a lot of specific needs or unique situations, which public storage cannot accommodate. So you must say ‘no’ very often. It’s draining on the soul. Especially when it seems that for such a service, there should be more staff on hand, to help customers, and also help other staff members. Public storage lets down everyone, customers, and employees, alike. All the burden is put on the employees, who are treated like a human shield for the company. Employees are trained to say “yes”, but actually ‘no’, in the most runaround kind of way. This is done to the point that it cause a constant pile-up of tension and stress, leading to nervous ticks ( ie. twitching eyes (the PS twitch) ). The amount employees are paid, doesn’t warrant the amount of responsibility. Because of this, they can’t find employees, since long before a pandemic. Since they refuse to pay fairly, current staff suffers with pay that can’t pay the bills, and zero support at work. Good luck calling in sick if ever needed. They won’t love you for that. Customers also suffer because of the lack of staff, which they take out on the existing staff. It’s a vicious cycle and I wouldn’t recommend that anyone offer themselves up as a sacrifice for the company by working there. They are like Weyland-yutani.
Pros
You can say you’re employed somewhere
Cons
They’re like « the company » from ‘Alien’
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Poor district manager useless in every sense of the word
Customer Service Representative (Former Employee) - Calgary, AB - 11 October 2021
Some of the coworkers were ok to work with but most of them were useless and didn't understand the concept of work. Contracts for renting units were hard to understand.
Cons
District manager was rude and ignorant
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Toxic place
Manager (Former Employee) - Quebec Province - 25 July 2021
No chance to advance they do not care for experience they want cheap labour no value for current employees cheap company looking for cheap labour. Schedule not steady, unrealistic expectations.
Pros
930-6 schedule
Cons
No set days off toxic mean cheap bosses
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Good Place to Work Overall
Relief Manager (Former Employee) - Ontario - 19 August 2020
Not the best base pay, but they offer pretty good bonuses and benefits. With all the extras, its actually better than most. They have a drug plan that you have to pay for, but its pretty cheap. My bonus was good and depends on what stores you get assigned to. They have Christmas partys and stuff, and overall its fun. They have a RRSP matching thing, which is like free money. I did not pout money in it, but i wih i did now. Not alot of people working at one place, so it can be a little lonely, but for me was good. I would recommend for sure.
Pros
Bonus, friendly people
Cons
Working with only one other person
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Great place
Property Manager (Current Employee) - Mississauga, ON - 29 June 2020
Working as a Property Manager at one of the Mississauga location since 2014. Good pay with great benefits. Job includes Administration, some accounting, customer service, little bit maintenance/cleaning etc. Very relaxing with less stress, lovely atmosphere, Management/District Managers are very accommodating and always ready to help. Great chances for the promotion.
Pros
Great benefits / Very relaxing job
Cons
Sometimes it’s too boring when you are doing the same job again and again.
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Pov
Employee (Current Employee) - 1740 Argentia Rd - 4 June 2020
The environment can be difficult to navigate at times..
Public Storage is no different from any other org...There are moments of bliss and ignorance!
Relaxed approach however things get done...
Human Resources rep lacks knowledge and experience...no education?
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Jobs at Public Storage
Management
Property Manager (Former Employee) - Mississauga, ON - 16 April 2020
Very dictatorial type of management approach. You do what you are told, follow the script; if you do not memorize the script, then you are expected to read it verbatim. Who knows the customer in front of you could be management
Pros
Medical benefits
Cons
No growth
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The best place to work and grow !
Property Manager (Former Employee) - Harvest Hills, NW Calgary, AB - 18 January 2020
10 Years as Property Manager and those were my golden years. Co workers used to be like my family members. Awesome place to work and build your careers. Mentors are so affectionate and friendly.
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Could be great
Relief Manager (Former Employee) - Kitchener, ON - 8 December 2019
The type of job is great. You have enough to do to keep busy and active. It is the management that ruins it. Toxic managers, toxic supervisors, thefts, rudeness, the list goes on. My experience was with two toxic managers who talked down to us like we were trash, broke into lockers of customers they didnt like, refused to follow rules, did no work themselves but put it on their co-workers and treated customers rudely.
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It pays the bills
Call Center Agent (Current Employee) - Mississauga, ON - 13 November 2019
Its ok, it pays the bills, there is nothing more that I would like to say, except that it pays the Bill's. So it's ok, because it pays the Bill's ok?
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Wonderful place to work.
Relief Manager (Current Employee) - Airdrie - 24 June 2019
The culture at Public Storage is amazing. Everyone is so positive and upbeat. There is no gossip which is so refreshing. Coworkers and managers are so encouraging. I love working here.
Pros
Coffee, yummy food at staff meetings ongoing training
Cons
None
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Great place to work.
Property Manager (Current Employee) - Calgary, AB - 17 May 2019
Great people to work with. Does not pay well. Lots of job requirements including but not limited to, customer service, data entry, and lots of cleaning both inside and outside.
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Difficult schedule and no communication
Property Manager (Former Employee) - Dorval, QC - 21 March 2019
Head Office and management were never on the same page.
A physically and emotionally very demanding job with small salary.
Management was never satisfied with results.
Although the title was manager, we have no power in hiring, firing or any important decisions.
Huge staff turnover. For every 8 hires, 1 would stay. The others left when they realized what the job entailed.
Pros
Occasional bonuses
Cons
Bad management
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Very routine work
Customer Service Representative/Receptionist (Former Employee) - Vancouver, BC - 13 March 2019
The job is 50% janitor and 50% customer service. Co-workers good.. HR unhelpful. Minimum support from the management who do not appreciate your opinion.
Pros
Stable
Cons
Mean salary increase
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awful place
Relief Manager/Customer Service (Former Employee) - Calgary, AB - 14 February 2019
Never organized low low pay for amount of work. No advancement. Management doesn't help you at al. if you suggest new ways to do things you get fired. They want the most for little pay.
Abuse by management and customers
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Arrogant Boss / Low pay
Assistant Manager (Former Employee) - GTA, ON - 13 January 2019
Work is easy but too many things to do, No appreciation and very low pay. Start pay 14.75 $ but you are responsible for Cash, Cleaning and Calling etc etc. For everything you have to deal with the District managers and if you are not a fan then you are screwed. You will not get promotions, no pay increase and working every random days of the week. Labour laws doesn't exist here.
Human resource manager is not listening to the staff. HR manager is just to send job posting and not to take care of people. For everything you are on your own because managers and cooperate is one team and relief mangers and property staff opposite team.
Pros
free time to sit and chat
Cons
low pay and no growth
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The worse Company Ever
Relief Property Manager (Former Employee) - Mississauga, ON - 13 November 2018
The reporting and managerial structure is so awful. They ask customers to write reviews about them so they can get good name but if you get inside you realize they are all insensitive towards customers. All they know is money and poor customer service...If you can play the negative you are promoted
Pros
Everything is just bad..Get another storage
Cons
District managers don't know their roles and poor salary
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Ask a question about working or interviewing at Public Storage. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.2 out of 5 stars for Culture
Questions about Public Storage
- How long does it take to get hired from start to finish at Public Storage? What are the steps along …4 people answered
- How do you feel about the future of Public Storage?3 people answered
- If you were to leave Public Storage, what would be the reason?3 people answered
- What is the work environment and culture like at Public Storage?3 people answered
- Does Public Storage allow for flexible working hours? Or are the hours set?2 people answered
- If you were in charge, what would you do to make Public Storage a better place to work?2 people answered
- What tips or advice would you give to someone interviewing at Public Storage?2 people answered
- On average, how many hours do you work a day at Public Storage?One person answered
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