ProVita Care Management Employee Reviews

Very challenging workplace. Older staff miserable to work with. Was expected to get 3-4 seniors out of bed, toileted and dressed and laid back on top of the made bed between 5-7 am so the day shift wouldn't have to do as much work.

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Official response from ProVita Care Management

2 May 2023

Thank you for sharing your feedback and we would like the opportunity to learn more about your experience with us. We would like to invite you to reach out to us directly hr@proadmin.ca to discuss your concerns further. We strive to provide a positive and supportive work environment for all our employees, regardless of their age or experience.

Productive

LPN (Former Employee) - Richmond, BC - 8 November 2023

Good place to work at. Gained a lot of experiences as a new grad nurse.At first, things can feel a bit overwhelming, but with the right amount of support, everything becomes easier.

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Official response from ProVita Care Management

17 November 2023

Thank you for sharing your experience working with us! It is not uncommon when joining the workforce to feel overwhelmed, however Pro Vita strive to provide a supportive and a nurturing atmosphere for our team members.

Insights into ProVita Care Management

Based on 29 survey responses

What people like

Clear sense of purpose

Areas for improvement

Support from manager
Time and location flexibility
Energizing work tasks

Never again!

Health Care Aide (Current Employee) - British Columbia - 22 October 2023

If it wasn’t for the residents and the day to day care of them I’d be LONG GONE. management seems To favour the bullies when something arises. Doesn’t take what you have to say at face value. Just have the attitude like well why can’t you fix them? Snub you when you can’t work a double after busting your hump for 8 hours. Staff are super cliquey. Will start drama for no reason. If you’re not a certain type of person then forget being included on staff birthday lunches etc.

Pros

None.

Cons

Too many

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Official response from ProVita Care Management

17 November 2023

We are sorry to hear that you are feeling this way, and we want all team members to enjoy their work and workplace. We would like to understand your experience further, kindly get in touch with us at hr@proadmin.ca.

No growth, & support

Administrative Assistant (Former Employee) - Vancouver, BC - 3 August 2023

Worst company I have worked at. Care about more about money than its people. One manager told me that I talk so loud on the phone that she might have to move me; where I am actually just calling out shifts.

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Official response from ProVita Care Management

16 August 2023

We take these comments very seriously. Our commitment lies in fostering a positive workplace that benefits all our team members. We would like to understand your experience further, kindly get in touch with us at hr@proadmin.ca.

NO job security, never work for this company

Assistant Manager (Former Employee) - Vancouver, BC - 4 May 2023

NEVER WORK FOR THIS COMPANY!Worst experience of my life, they can fire you anytime without cause, NO job security. Even after working so hard, they can fire you anytime.

Cons

Job insecurity, discrimination

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Official response from ProVita Care Management

8 May 2023

We hold our employees in high regard and are committed to maintaining clear and transparent termination policies. We take these comments very seriously and would kindly ask you to reach out to us at hr@proadmin.ca via email to provide us with a better understanding of your experience.

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It’s a joke

HCA (Former Employee) - Morinville, AB - 1 April 2023

They Favourite some & will not accommodate Ft to PT request but will gladly create positions for ppl they like. Definitely favourites when giving OT.

Pros

Nothing

Cons

Everything

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Official response from ProVita Care Management

3 April 2023

Thank you for your feedback, Pro Vita takes these kinds of comments very seriously and strive for equal opportunities for all our employees. We would appreciate you reach out to the HR Team at hr@proadmin.ca to further discuss your experience.

Great Facility as it is new; opportunities for growth

PN (Current Employee) - North Vancouver, BC - 12 March 2023

This facility is wonderful as it is fairly new. RCAs are super tight knit (can be a bad thing as gossip travels fast). Part of the management team needs improvement. GM is super supportive and is always there to advocate, cannot say the same for DCPS and DOC. There’s a lot of opportunity for growth. Expectations are way too high for the resources they provide, which in turn can jeopardize your license. All provita facilities I have worked for have a reputation for having horrible managers, this time I can say I 100% agree

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Official response from ProVita Care Management

28 March 2023

Thank you for your feedback. We strive to create a positive and supportive work environment for all team members. We would like the opportunity to connect with you directly to better understand your experience. Please reach out to hr@proadmin.ca to discuss further.

Sabotaging potential employers, worst experience

RCA (Former Employee) - New Westminster, BC - 28 February 2023

I love my residents and my co rcas but the management sucks, they give favoritism towards others while you get the most workload than theirs. Can terminate you without reason and give you some excuse to terminate your contract. Applied jobs on other places, i found out that pro vita called them not to hire me. I did not even used them as a reference.

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Official response from ProVita Care Management

6 March 2023

Thank you for your feedback, Pro Vita takes these kind of comments very seriously. We would appreciate you reach out to the HR Team at hr@proadmin.ca to further discuss your experience.

Needs improvement

Administrative Assistant (Former Employee) - Surrey, BC - 6 February 2023

Depends on the site. Management was very close knit. Always came back to more work as coworkers didn’t do jobs correctly. Everyone blamed others for mistakes

Cons

Low wages, long hours

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Official response from ProVita Care Management

8 February 2023

Thank you for your feedback, and we would like the opportunity to discuss with you further to better understand your experience. Please connect with us at hr@proadmin.ca.

I would go back

Scheduler and Payroll Support (Former Employee) - Kelowna, BC - 28 July 2022

My experience was both on the facility stand point as well as the company/contract stand point.The facility standpoint was not good. The stress was almost unbearable some days .On the company standpoint, it was great. I had never felt such support ever with a company. I felt like I could always ask questions and that my managers were willing to listen. My boss was extraordinary when it came to listening, even if I was very upset. She took the time to understand and then took the steps to fix it. If my contract didn’t end, I would absolutely still be working for the company without second thought. Given the opportunity, I would go back. Benefits and vacation provided is the best I’ve had.

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Official response from ProVita Care Management

18 August 2022

Thank you for your review! We are happy to hear you had a good experience while working for our company. We understand that working in health care can become stressful, and we are sorry you experienced this while working for us. We are glad to hear you enjoyed working for ProVita overall!

Jobs at ProVita Care Management

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Agassiz, BC

12 days ago

Health Care Aide (PV2296)

Vegreville, AB

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Registered Nurse (PV2312)

Registered Nurse (PV2308)

Nanaimo, BC

4 days ago

Great coworkers & management

Kitchen Staff (Former Employee) - Duncan, BC - 18 July 2022

A good enough job, though it feels like you are doing 1.5 persons job instead of just one. The work load is constant, non stop so you are earning your keep! The staff is great and so are the seniors. A really lovely nursing home all round.

Pros

great, friendly staff

Cons

they expect alot out of you for the pay

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Official response from ProVita Care Management

20 July 2022

Thank you for your review! We understand everyone working in health care has been working extra hard over the last two years. We appreciate this of all our staff, hence our new EPIC Employee program. We are glad to hear you enjoyed working for ProVita overall!

Poor Management

RN Staff Nurse (Former Employee) - George Derby Care Centre - 14 October 2021

Disorganized when it comes to health care management. They are just looking after with the schedule even if nurses working 16 hours they doesn't care for resident's health just to fill in vacant shifts. Wound dressing are not sterile that is why wound of some residents were not healing they cannot manage to change dressing at least when it's due. Poor management and health care. If you don't want improvement with your life and career stay with this company.

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Official response from ProVita Care Management

22 July 2022

Thank you for reaching out, and we are sorry to hear that you felt this way while working with us. The Pandemic was a very challenging time as the healthcare industry was already experiencing shortages of staff before Covid-19. As a company we are always looking to improve and would welcome any further feedback or dialogue in regard to your experience with us at hr@proadmin.ca, the Head Office for Pro Vita. As far as improving life and career, we do actually have an excellent Talent Management program in which we grow our staff into various areas of our business. A great illustration of this is our current management teams where 56% of our site and operation managers over the 25+ facilities we operate within are internally grown.

Collaborative and Supportive Work Environment

Manager (Current Employee) - Surrey, BC - 30 April 2021

Being in the health care field can be a highly stressful and toxic place.An employee can be overwhelmed with challenges that come ever so often, However, the company is rich in educational resources that will help you to become more successful in your field and help you deal with challenges in your job.I am proud to say that the company fosters a great supportive environment among its team members. I would always feel valued and heard by my superiors and colleagues, and of those who may not be working directly with me but supports me from hindsight. Yes, there is a neverending list of negativity and pressure around but I choose to look and magnify ALL that was given and offered, ALL that was given consideration and provided, most of all, ALL that continues to value and support me!

Pros

Staff Appreciation, Good supportive team members, rich professional resources and education

Cons

can deal with challenging clients or workloads

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Official response from ProVita Care Management

22 July 2022

Thank you for your feedback! We are so happy to hear this. Although Healthcare has always been and increasingly so these days with Covid-19, a stressful place to work, Pro Vita continually works on new ways to support our staff and management. An example of this would be our new EPIC Employee program, in which we highlight a staff member for going above the call of duty. Thank you again for your positivity and for your continued hard work on the front-line of such an important industry in these challenging times. We value and appreciate you.

A Growing & Great Organization

Admin Assistant (Current Employee) - Surrey, BC - 30 April 2021

When interviewing with Pro Vita I was screened by a lady from theirr office who was lovely & then had an interview with the manager of my site who was so knowledgeable. Within 2 days I had an offer and it's been a great company to work for! Its busy, things are always changing in & there is always something to do, and I love that! I make a real difference evry day and my manager needs me!

Pros

super knowledgeable, great co-workers, & love making a difference

Cons

busy, long hours at times

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Official response from ProVita Care Management

18 August 2022

Thank you for your valuable feedback! We are so glad to hear you are enjoying working for ProVita!

I really enjoy my residents and the day to day caring of them. My co workers are fabulous.

HCA (Current Employee) - Ladysmith, BC - 25 April 2021

Very short staffed everyday management doesn’t get back to you very soon. I would like more help with problems that arise on the unit there have been times when we have needed equipment and they refused to give it to us

Pros

Really good staff members

Cons

Short staff, many people leaving and a lot of staff turn over. That is hard for residents and staff

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Official response from ProVita Care Management

6 October 2022

Thank you for reaching out and for your feedback. The Pandemic was a very challenging time for our company and management teams as the healthcare industry was already experiencing shortages of staff before Covid-19. As a company we are always looking to improve and would welcome any further feedback, suggestions, or dialogue in regard to your experience with us at hr@proadmin.ca, the Head Office for Pro Vita.Thank you for your time and commitment to our residents while working with us.

Worst management and worst care manager

RCA (Former Employee) - Opal - 18 March 2021

There’s no proper communication with the staff. They don’t listen to concers, always short of staff, no overtime pay and no night differential pay. Care staff has is not safe they only care for the payment of residents.

Pros

None

Cons

No overtime pay, no night differential pay

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Official response from ProVita Care Management

7 October 2022

Thank you for reaching out and your feedback, we value our Employee's voices and concerns always. We would welcome further feedback in regard to your experience with us at hr@proadmin.ca, the Head Office for Pro Vita as we are always working on improving our organization! To address overtime pay, and night differentials, Pro Vita does offer this for our staff. Our staff's safety is top of mind always as we continue to recruit

Poor and very stressful working conditions

LPN (Former Employee) - Foyer Maiilard - 22 December 2020

I would advise you to stay away from this company, management is very “for profit” oriented, shows no compassion or respect for Care Staff ; My colleagues got fired with no explanations through what management called a “ job fair” , more than a year after getting a full time positions. I resigned my full time as well after I realized that we, the care staff, are not on the list of their priorities. Look for a job anywhere else but not Pro Vita, good luck and all the best !!

Pros

You may get a position fast as many are leaving soon after realizing who they work

Cons

You’ll soon feel sorry you got hired by them

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Official response from ProVita Care Management

7 October 2022

Thank you for your feedback. We value every employee as a unique individual and their individual experience with us. Our staff are at the heart of what we do and the care we provide! With that said, please reach out to the Pro Vita head office at HR@proadmin.ca as we would like to better understand your experience working with us.

Poor staffing, no support for employees

LPN (Casual) (Current Employee) - Foyer maillard - 23 November 2020

The staffing here is so poor they expect you to work overtime almost every shift. Cannot call in sick they will pretty much force you to come in. Management is unreliable and provide no support to employees. Overall terrible experience as a new grad. Wish my first job was in a more supportive environment, greatly disappointed & I don’t recommend anyone to bother applying here especially as a new grad. Also the educators are not nice, was pretty much forcing me to work a shift stating that I am a casual for provita and am “expected to pick up shifts.” Which sounds absurd to me as a casual I am not obligated to pick up all shifts.

Cons

Poor staffing. Poor management. Lack of support to employees.

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Official response from ProVita Care Management

7 October 2022

Thank you for the time and feedback, we appreciate each individual's experience. Casuals do submit availability and are called for when they are available for work. Pro Vita also holds a strict policy in which staff members that are unwell are not to work, to protect their colleagues, our employees, and the residents we care for. We would like to hear more about your experience working with us, please reach out to HR@proadmin.ca to connect with the Pro Vita HR Team.

RN review

RN (Current Employee) - Vancouver, BC - 5 April 2020

The work here is supportive but sometimes management does not communicate in the most professional way. Benefits here are quite poor. For a casual you get no benefits and only 4% payout in vacation pay equalizing 2 weeks if you work full time. Non union envt. envy. employee employee the benefits are not

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Not a healthy work environment, no advancement,

Care Aide (Former Employee) - Royal arch Masonic home - 2 April 2020

I made many friends there. I l also enjoyed working with the residents. But the management didn’t care for the staff. They never gave me flexibility with work family life. You almost have to quit just to ask if you can take 1 day off.

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Not the greatest to work for.

Care Aide (Former Employee) - Kamloops, BC - 6 March 2020

Provita took over our site and said nothing would change and everything changed. Management ( not new ) have completely changed their culture. Use to be able to go sit and talk with them about workload concerns and feel and be heard. Now you just get a “ya ya “ and nothing changes. On day shift you are given more and more tasks work to do with the same amount of hours and work short and are expected to still get it done. While evening shift remains the same workload.

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