Provincial Health Services Authority (PHSA)

Provincial Health Services Authority (PHSA) Employee Reviews

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5.0
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Excellent place to work to gain new skills and experience
Customer Service Representative (Current Employee) –  Burnaby Heights, BC26 September 2018
No day at work is typical. Customer Care team sees all aspects of the patient experience. The hardest part of the job is when you have a patient who is suffering from their personal health battle and has financial challenges. We deal with many people who are non residents to Canada or have immigrated. Their challenges continue.
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4.0
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Interesting
Health Care Worker (Former Employee) –  Port Coquitlam, BC9 August 2018
When I worked day and afternoon shifts I enjoyed the busy pace and the interaction with the residents at Colony Farm.
I was kept busy setting up for meals, reminding residents to carry out their daily routines, escorting them to programs, and appointments in the community or shopping trips.
In most areas residents were to take care of their own laundry. In some areas there was a life skills component which required housekeeping, personal care of laundry and room, menu planning, budgeting and grocery shopping.
There were many opportunities to take residents to community coffee or movie outings.
All activities and outings required care to secure the physical space for the residents and staff.
Pros
Generally good morale
Cons
Could be threatening environment
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4.0
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Healthcare
Disability Management Advisor (Former Employee) –  Vancouver, BC3 August 2018
PHSA is a good healthcare employer to work for. Benefits are really great - 4 weeks paid vacation, 18 sick days/year, really good dental and extended health benefits, Municipal Pension Plan.
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4.0
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Great Place to Work
Administrative Assistant (Contract) (Former Employee) –  Vancouver, BC28 July 2018
-Great place to encourage growth and achievement
-Great benefits and culture
-Great people to work with
-Easily accessible by transit
-Great place to work
Pros
Growth encouragement
Cons
pay parking
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2.0
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Not a very fun job. Not organized, not promising.
Project Engagement Planner (Former Employee) –  Vancouver, BC26 June 2018
This job was kind of a drag. People are hard to deal with and the project was never really organized. Chalk it up to the management but I'm surprised the management wasn't fired by PHSA.
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5.0
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Great place to work
Analyst (Former Employee) –  Vancouver, BC8 May 2018
The work in interesting and challenging. People are generally good. Some are disengaged, but they are in the minority. Management is professional but can be detached.
Pros
Balance
Cons
Salary could be better
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5.0
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Pleasant workplace with friendly but hardworking coworkers.
Temporary Administrative Resource Team (Former Employee) –  Vancouver, BC7 April 2018
Working with PHSA was a great experience. I was graced with lovely coworkers who maintained a fun but professional work environment. The work we were doing was fast paced but well organized and I'd have it no other way.
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5.0
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Excellent staff and work environment
Surgical Suite Aide (Current Employee) –  Vancouver, BC19 March 2018
I have had the pleasure of working at BC Children's hospital back in 2007-2012 and again in 2017. Out of all the surgical teams i have ever been a part of this team has been one of my favourites. The care that all staff give on all levels is astounding.
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4.0
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phsa
Short call Scheduler (Current Employee) –  Vancouver, BC22 February 2018
On a typical day I do long term scheduling for different hospitals. I have learned to work with multiple unions and stay within the guidelines that are set.
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4.0
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Good place to work and great team concept
Ward Clerk (Current Employee) –  Summerside, PE9 January 2018
You work as a team and every one and their contribution is valued and important. Busy, fast paced environment with lots of room to improve and grow in the role. Staff are always appreciative of help received and a great "family" feel.
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1.0
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Company does not value employees/ violates contracts
Physician (Former Employee) –  Vancouver, BC8 January 2018
The company violates contracts and will sue to not pay employees appropriately, despite knowing they are incorrect, as they know most employees don't have the time, energy or resources to defend themselves.

The PHSA didn't pay me for several months despite working full time.

Once they did pay me, they paid me at a lower rate than what was agreed upon.

They also failed to provide a contract in a timely manner (12 months into the contract year)

They also utilized pressure tactics to sign a contract for less money than what was previously promised.

The organization is extremely bureaucratic and inefficient.

Do not work for this organization.
Pros
Free hot dog 1-2 times a year
Cons
long hours. They short pay you, probably to pay for the hot dogs.
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3.0
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Requires more life/work balance for all
Administrative Assistant, Contract (Former Employee) –  Vancouver, BC24 December 2017
Although the work was challenging, Workplace culture is that there needs to be more respect for all employees. Although there were courses to take for being a respectful workplace, not everyone follows through.
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3.0
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Comfortable Working Environment
Associate, Employee Records & Benefits (Former Employee) –  Burnaby, BC3 December 2017
Given the limitations of finances in Healthcare, PHSA is a stable working environment with many highly experienced professionals. It is a patient-centrered organization which leaves little for innovative business practices.
Pros
Good benefits packages
Cons
Politically driven
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5.0
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Very Amazing Company to Work For
ADMINISTRATIVE RESOURCES TEAM (Former Employee) –  Vancouver, BC22 November 2017
PHSA has amazing employees who are very accommodating and friendly, they always take care of their employees and offer amazing benefits for all. It was a pleasure working for them.
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2.0
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Get in, learn, then move on (fast)
Advisor (Former Employee) –  Burnaby, BC14 October 2017
There is a large shortage of qualified labor in this company. There are a lot of talkers which fail to take action and the company itself is extremely middle management heavy. If you are a performer, you will get access to all sorts of interesting work in this company. Unfortunately, they will rely on you absolutely and do not compensate as per performance, rather its how knows and likes you instead. I developed a lot with this company but found it frustrating when performance increases are capped at 2-3% yearly and I was given the same increases as other peers.
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2.0
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Not friendly co-workers, not good in team work
Scheduling Clerk (Former Employee) –  Vancouver, BC30 July 2017
I would love working at PHSA easy work as I know myself as a hard worker but can't handle to work with co-workers who are not willing to help as a team and most of them PHSA employees are related to each other in other words they are family---:)) and if you don't have nobody your out.
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5.0
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Continuous Learning and Knowledge providing work place
Scheduling Agent (Former Employee) –  Vancouver, BC20 July 2017
1. Friendly work environment with great appreciation.
2. Job security with union membership
3. Team work with voluntary efforts and encouragement.
4. Constant communication through email and phone
5. Great management.
Pros
Backing union and events place.
Cons
Stretched workload
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5.0
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Event Coordinator
Pride Event Community Engagement Coordinator (Former Employee) –  Victoria, BC13 July 2017
Coordinated participation, engagement in and evaluation of Pride events. Helped expand services and a support network for Transgender citizens of BC. Provided information on Transgender medical programs, supports, and other health resources.
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5.0
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Opportunity to learn in a highly unionized enviornment
Payroll Systems Processor (Former Employee) –  Vancouver, BC11 July 2017
Grateful to further my career in a large, highly unionized environment. Had a lot of opportunities to learn. Limited opportunities to advance due to union rules. Good pension plan.
Pros
Large enivironment and good company for long term environment
Cons
Unionized environment
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5.0
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work life balance and security
Finance Coordinator (Former Employee) –  Vancouver, BC10 June 2017
reviewed financial statements and prepared financial statements to ensure compliance and controls. Great benefits and work life balance. Not a lot of opportunity to advance.
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Overall rating

3.4
Based on 57 reviews
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3.4Work/Life Balance
3.4Salary/Benefits
3.1Job Security/Advancement
2.9Management
3.0Culture

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