It was awesome. Then it wasn't.
Customer Service (Former Employee) – Okanagan Lake, BC – 28 February 2018
I had worked for this company for nearly a decade. The Credit Union changed so much in the time I was there, you wouldn't even know you were working in the same place. A ton of changes, and not all of them for the better. I thought I was a person who would embrace change. Being adaptable is and continues to be one of my strengths. However, I found that I started dreading newsletters, regional management and corporate visits. Especially at the highest levels, we would be told one thing and they would do another. This company has a very defined vision, and if they are able to achieve it, the company will be an absolutely fantastic place to do business. But, I think there's such a laser focus on the "Big Picture", and not a lot of thought or consideration for the smaller details or people that will help you achieve it. In my time there, there was so much turnover of staff and management, I spent a lot of time defending the decisions and the direction the company is going. They've lost sight that it's the people who are building relationships and trust. When they go, it sours the opinion of the Credit Union. I wish them nothing but the best. They are capable of greatness.
Defined Benefit Pension Plan. Good Benefits. Quasi-competitive salary
Long hours. Sometimes hostile work environment