Pro Hockey Life Employee Reviews

Job Title

Location

Ratings by category

3.9Work-Life Balance

3.1Pay & Benefits

3.3Job Security & Advancement

3.4Management

4.0Culture

Found 69 reviews matching the search See all 71 reviews

Sort by: Helpfulness | Rating | Date

3.0

Fun workplace

Pro Shop specialist and Sales associate (Former Employee) – Vaughan, ON – 28 January 2019

Good place to work as a part time employee. Accomodate to workload at school well and are easy going. Provide a good work culture in the stores. Pay could be better considering we're doing more challenging work than the average minimum wage employee.

Was this review helpful?Yes NoReport

5.0

Wonderful and Flexible for students!

Retail Clerk (Current Employee) – Hamilton, ON – 27 January 2019

My typical day at work consists of working with costumers and helping them cash out. Cleaning and organization. The workplace is a fun and welcoming environment including the management. I have learned multiple things. The hardest part of the job is only when you are the only cashier and you experience a long line. Most enjoyable part of my job is definitely the stress free environment.

Was this review helpful?Yes NoReport

1.0

Shift manager

Shift Supervisor (Former Employee) – Vaughan, ON – 24 January 2019

Was fired a few weeks after opening because I walked through 3/4 finished store without “permission” and nepotistic management quietly wanted a difference appearance. Whatever that means.. was treated unfairly from higher date (paid less then co workers). Very poor management and discriminatory for reasons you can imagine.. really a blessing went on to more
money and better work environment. About the same as modern day Mcdonads job

Pros

Product education

Cons

Bullocks management & bigotry

Was this review helpful?Yes NoReport

5.0

fun workplace

Customer Service (Former Employee) – Edmonton, AB – 8 January 2019

I loved going to work everyday the management and other coworkers were fun to work with. I learned a lot in the terms of working in retail and communicating with people in hard situations.

Pros

discounts

Was this review helpful?Yes NoReport

3.0

Good work environment

Goalie Sales (Former Employee) – Dartmouth, NS – 12 December 2018

Pro Hockey Life gave me plenty of skills to use for outside of working as well in the job site. I've honestly enjoyed working there with my Co-workers but found management was very poor, as I wasn't given proper break times and the communication wasn't there. That being said I was given a lot of knowledge to do my job there. The thing I enjoyed most was seeing smiles on customers faces after I was able to provide them with all the information they needed for finding the proper gear that would be best for their level they play but also finding the best prices as well.

Pros

Was given a lot of hours

Cons

Getting only 30 min break times when i worked 8+ hours at a time

Was this review helpful?Yes No 1Report

4.0

Good place for sales experience as first job

Sales Associate (Former Employee) – Windsor, ON – 3 November 2018

Staff and culture was great as I was working with a bunch of hockey guys. Good training and they don't leave their employees out to dry. Good top management but assistant manager lacked,

Pros

Discount, Sales Experience

Cons

Assistant managers lack of business knowledge

Was this review helpful?Yes NoReport

4.0

Fun, and enjoyable

Sales Representative/Pro-shop Technician (Former Employee) – Hamilton, ON – 18 October 2018

You could not ask for a better job as a young, hockey player working part time.

Staff is friendly, hours are flexible, and work is fun.

Only complaint is that management was difficult to work with. Having multiple managers is fine, but the attitude of the building changes with each manager. Some are fun and hardworking, some are brutal and lazy.

If management was consistent and offered a fun and hardworking attitude, I know employees and customers would enjoy their experience more.

Pros

Fun, flexible, and great culture

Cons

management is hit and miss

Was this review helpful?Yes NoReport

5.0

Fun work environment

Protective, Skates and Sticks Associate (Current Employee) – Winnipeg, MB – 12 October 2018

work is very perdictable at PHL, i knew lots before working there since i have played hockey my entire life it was like second nature selling the equipment that i still often wear to play.

Our management is great, we let go of one manager who was not completing their duties and now our store is smooth as ever.

the cuture in the workplace is fabulous as we all play hockey together outside of work on multiple teams.

the hardest part of the job is trying to explain the importance of proper fitting equipment to some parents because most of them dont care/ or want to listen to it.

the most enjoyable part of my job is helping first time hockey parents and kids navigate themselves around the sport giving them the do's and dont's etc.

Pros

discount!

Cons

customers are mean when warranty is up on $300 sticks !

Was this review helpful?Yes NoReport

5.0

Great Workplace

Data Entry Clerk (Former Employee) – Brampton, ON – 14 September 2018

Great Workplace.
Supportive Team.
Good Salary.
Periodic Meetings with the Manager discussing what we gained and what we need to achieve .
Working as a team helped to learn a lot.

Was this review helpful?Yes NoReport

1.0

Hard Workers aren't valued

Acting Assistant Manager E-Commerce (Former Employee) – Vaughan, ON – 19 August 2018

Honest hard workers aren't valued. They don't; understand at all when a person is going out of their way to help the company and rather fire you and lose your references. It a discriminatory company

Pros

none

Cons

Managers are under educated have mentality of a highschool student.

Was this review helpful?Yes No 1Report

5.0

Great Place

Assistant Manager (Current Employee) – Pro Hockey Life – 13 July 2018

Great place to work! Great staff and great management. I have a lot of fun working here and it there is plenty of room for advancement if you are willing to relocate.

Was this review helpful?Yes NoReport

4.0

Excellent Workplace

Pro Shop Specialist (Current Employee) – Mississauga, ON – 1 July 2018

Very easy and understanding management to work under and the people who work at this location all share a common interest which is hockey. This makes the workplace a very enjoyable and inviting area which would be my favourite thing about this job.

Pros

Great management, good employees

Cons

no paid breaks, can be stressful during busy times

Was this review helpful?Yes NoReport

3.0

Can be fun environment

Sales Associate (Former Employee) – South Keys, ON – 25 June 2018

Can be a fun environment to be around but poorly managed. The co-workers were great and I am still friends with them, but the managers were highly unorganized.

Was this review helpful?Yes NoReport

4.0

Strong work culture, little career opportunity

Goalie Specialist (Former Employee) – Edmonton, AB – 21 June 2018

Working as a sales associate, the work Culture at Pro Hockey Life is great. The management is friendly and open to employee concerns and the workplace builds off of constructive criticism.

However, much like many other retail jobs, Pro Hockey Life offers few opportunities for career advancement, and the pay scale is rather limited.

Pros

Strong work culture

Cons

Limited room for advancement

Was this review helpful?Yes NoReport

5.0

Fun

Sales Associate (Current Employee) – Kitchener-Waterloo, ON – 15 April 2018

A typical work day can always be fun as you get very close with other workers which makes it fun to work with anyone. Fun to get to connect with customers.

Was this review helpful?Yes NoReport

3.0

Friendly work environment

Cashier (Former Employee) – Ottawa, ON – 9 April 2018

Lots of very nice people that were organized and fun to work with. There was always assistance when needed help and there was a manager on duty at all time to keep everything organized.

Was this review helpful?Yes NoReport

1.0

It was a frustrating place to work.

Proshop Technician (Former Employee) – Calgary, AB – 4 April 2018

The company is poorly run and does not care about it's employees. The company is only concerned about sales and numbers, that is fine for the owners but as an employee it slowly makes you resent your management.
There is no room to advance or excel during employment.
The work place is toxic. I had a large number of people from our customer base start coming in to see me specifically. Even after this obvious showing of my quality of work I was constantly questioned and hassled by my boss. The actual work involved in the job was enjoyable and it was based around one of my hobbies. It was very tough to enjoy though because of the lack on competence of my co workers, the pressure applied by management and the lack of appropriate compensation.

Pros

discounts

Cons

low pay

Was this review helpful?Yes No 1Report

3.0

Fun work environment.

Protective Gear/Stick Salesman (Current Employee) – Halifax, NS – 28 March 2018

PHL is a very fun place to work, with great co-workers, and pretty good management. The staff benefits are excellent, but some days can be long with very few customers.

Was this review helpful?Yes NoReport

4.0

Great workplace with a fun job but not enough hours

Sales Associate (Former Employee) – Oakville, ON – 22 March 2018

Unfortunately there are just not enough hours in the department I work in to satisfy my needs. The people there are great and the job is very well worth the time.

Was this review helpful?Yes NoReport

3.0

Overall good place to work, good store subculture.

PRO SHOP SERVICE TECHNICIAN (Former Employee) – Ottawa, ON – 14 March 2018

The stores are a good environment most employee's develop a good subculture and become friends.. The overall corporate mentality is a bit skewed. They're not friendly and rarely communicate with lower level employees. The salary is as low as possible and benefits are to come by. HR is only contacted through email. They say they promote from the ground up but it is super hard to advance within the organization. The most enjoyable part of the job would be the people working there or the environment of the work. Working in the hockey industry is great.

Was this review helpful?Yes NoReport

	Job Work/Life Balance
	Salary/Benefits
	Job Security/Advancement
	Management
	Job Culture

	Job Work/Life Balance
	Salary/Benefits
	Job Security/Advancement
	Management
	Job Culture

	Job Work/Life Balance
	Salary/Benefits
	Job Security/Advancement
	Management
	Job Culture

	Job Work/Life Balance
	Salary/Benefits
	Job Security/Advancement
	Management
	Job Culture

	Job Work/Life Balance
	Salary/Benefits
	Job Security/Advancement
	Management
	Job Culture

Pro Hockey Life Employee Reviews

Want to know more about working here?

Overall rating

Ratings by category

Questions about Pro Hockey Life

Pro Hockey Life Reviews by Job Title

Pro Hockey Life Reviews by Location