Princess Auto Employee Reviews

Decent company but the usual disconnect between what upper and middle management want. Combined with generally okay customers it was not the best or worst place to work at. Nothing special here one way or another.

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One of the best companies to ever work for

Warehouse Worker (Former Employee) - Calgary, AB - 24 September 2023

Management was amazing and always so understanding. They truly care about your well-being and work towards your betterment. Working with the team was always such a joy, and a highlight of the day. Interacting with customers was just as fun, and I thoroughly enjoyed coming in to work! Hours are very flexible, if part time. There’s Annual profit sharing, where you get paid out based on how long you’ve worked there. Unfortunately benefits + pay for if you’re in the back-end lack a bit, but it’s retail what can you expect.

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Insights into Princess Auto

Based on 227 survey responses

What people like

Ability to learn new things
Supportive environment
Feeling of personal appreciation

Areas for improvement

Sense of belonging
Support from manager
General feeling of work happiness

Great company

Night Crew (Former Employee) - Hamilton, ON - 23 September 2023

Work there years ago but was a great place and treated employees well with yearly raises , benefits and discounts. Only quit to move to a higher paying job.

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Run, worst jobs ever. Exploited, poor salary , very physical..

Do it all (Former Employee) - Quebec Province - 11 September 2023

Always moving objects all day long, you have to work hard all day, can't relax even 2 sec.. it's very physical for a poor salary. And the ceo is very bad.

Pros

None

Cons

Everything

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Chaos

Warehouse Worker (Former Employee) - Kelowna, BC - 29 August 2023

Team members have no proper training at all anymore. You get a lot of "figure it out" or "sink or swim". The management doesn't even try to get to k ow their teamsters. Only ones they care about are their favorites. There's alot of leaders not giving information right away, which leads to team members getting in trouble. The work load is far too much to keep a steady pace. Anytime a guest yells and screams because we said no, or that we don't have it, or to please step outside the warehouse as it's a safety hazard. We get a write up because the guest would tell their side of the story. They state the support their team members. But once you tell them you have mental health or any other health issues, you are a unreliable employee. In the past 5 years this company has gone downhill fast. The company it once was is no more.

Pros

Sometimes profit sharing, benefits, team members usually have your back

Cons

Management, ceo, customers, communication. Not a family company anymore. They care about profit only.

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It's okay

Sales Associate (Current Employee) - Calgary, AB - 25 August 2023

It's retail. It's obviously not going to be the best and most well paying, but at least it's job. Managment could be better, but it could also be alot worse

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Overworked and Underpaid

Night Receiver (Former Employee) - Canada - 23 August 2023

Every issue in the store will be blamed on the night team and you’ll be expected to make unrealistic requests a reality. Managers will reward their favourite employees even when they contribute nothing while threatening write ups on good staff

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Toxic

Sales Associate (Former Employee) - British Columbia - 23 August 2023

Use to be an amazing company to work for. Over the years as it has gotten bigger it has become less employee oriented and more about profit. Sad to see a lot of long service tm's call it quits. Hardest part of job over the last few yrs is horrible management, will go to get lengths to always look right, or will say they never said that, all management seems to stick together.

Pros

Meet a lot of great people

Cons

Horrible management, very 2 faced always needing to look like they are always right

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ordinaire pour un magasin

Membre vente/entrepôt (Former Employee) - Saint-Jérôme, QC - 17 August 2023

Equipment très lourds, surcharge de travailles en poids, répartition des taches entre employé n'est pas equitable. celui qui veut pas le faire le fais pas.le client a le droit d'ouvrir les paquets, donc risque de blessure augmente pour les employers.les taches connexes dans le contrat...elle ont quoi comme limites?Les augmentations ridicule ne sont pas atteignable, jusqu'à un certain niveau. Entée les panier d'épicerie que les gens sont meme pas capable d'enfiler un dans l'autre en hiver c'est assez pour décourager n'importe qui en plus que ya du monde qui s'en sorte pour pas le faire. Il encourage beaucoup les retraité pour l'horaire ce qui créé un déséquilibre dans le ratio d'employé qui sont physiquement capable de faire la job donc c'est toujours les meme qui force. Beaucoup de déplacement d'article non utiles et non sécuritaires et le salaire ne compense pas sur les taches . Être leader n'est pas un avantage reel financièrement. Personnellement j'aimerais beaucoup mieux avoir une vrai paye que de me faire payer des tas de cadeaux poches comme des beignes pis de la creme glacée pis être amené a participé a des activités dégradantes, comme la journée des bas de couleurs, ou des chapeaux, des car wash une journée de pluie... ya des budgets pour des choses que personne veut faire. C'est de l'argent mal investi. le programme d'aide au employer n'est pas super bon . Les bonis sont grandement affecté par plein de facteur et surtout la date d'entrée qui peut faire que ca peut prendre presque 2 ans avant d'avoir le boni. C'est très rare que dans genre de job le monde -

Pros

le rabais d'employé. le coté humain des employés et de l'employeur jusqu'à un certain niveau

Cons

mauvaise gestion, récompense en creme glacée, le boni de l'année pas nécessairement après un an, mauvaise gestion des livraison, pas de minimum, pourlivraison ça représente des couts en salaire et en traitement de la poste en essence, camion, perte d'Argent qui n'est pas investi dans un salaire.

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Good place to start and potentially make a career out of it, depending on your position

Sales Associate (Former Employee) - Lloydminster, AB - 14 August 2023

Good environment, great staff/co-workers and not as many sassy customers as I initially thought there might have been, but where there's positivity there's also the negatives. The biggest problem lies in the management, now I can't vouch for anywhere other than Lloydminster and I was employed there for over 4 years, but it seems to be the same issue across all of the locations across Canada. There's no real decent way of getting ahead in the company unless you're asked personally, or they make you fight for promotions with other staff members like animals, and in the end, being a supervisor means getting thrown under the bus for the dumbest reasons constantly, that's enough for anyone with a sense of pride to quit and find other means of employment.

Pros

Decent benefits, safety boot vouchers, good staff members/co-workers

Cons

Horrible management and constant gaslighting

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Fun place to work

Assistant (Former Employee) - Winnipeg, MB - 30 July 2023

In HQ, it was a fun place to work, good colleagues, environment and culture overall. Only issue was it was slow and hard to advance and grow your career. It was faster growth to leave the company than to be loyal.

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It could be fun and positive at times, I felt like part of a family at one of the stores I worked at, but overall it was a toxic and terrible job.

Sales (Former Employee) - Ottawa, ON - 14 July 2023

What is the best part of working at the company?Benefits were nice, though the job is the reason you need to use them. Staff can become like a family which is also nice. What is the most stressful part about working at the company?Management and communication. Also extremely offensive customers. What is the work environment and culture like at the company?Toxic on all accounts, no support other than a “yikes, that’s not okay” from anyone regarding inappropriate touching/conversation from customers (daily basis and throughout ALL stores)What is a typical day like for you at the company?Typical Physical labour, cruel customers, offensive conversation, feeling unheard and frustrated from management, being told 5 different things from 5 different managers who all get you in trouble for not doing it their way.

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Not bad

NRT (Former Employee) - Mississauga, ON - 4 July 2023

Management sucks but some fun stuff like pizza night. People are good, just management was horrible glad I got out when I did. I had an incident with a coworker and they didn’t do much he had done the same thing with a few other workers

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Poor Management

Night Merchandiser (Current Employee) - Prince George, BC - 28 June 2023

Managers are constantly being hired as former ones quit due to poor pay. The benefits are nice for an entry level job. Management is always pressuring you to do more while letting employees with more seniority slack off.When I was first hired, the managers made it sound like a very positive work environment. However, horrible managers get many warnings but have yet to be let go when they refuse to change. Instead, the higher up managers pressure us to make up for our managers' incompetence.

Pros

Benefits, slightly higher pay than other entry level positions

Cons

Late hours, poor management

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Decent place

Warehouse Worker (Former Employee) - London, ON - 19 June 2023

Not a bad place to work per-say. Older clients were aggressive. And the pay was not something that you could live on. No chance of getting full time until you'd been there for years.

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Good first job, but there are problems within the workplace.

Retail Sales Associate (Current Employee) - Grande Prairie, AB - 15 June 2023

A typical day at work includes tedious and monotonous repetitive work that never changes, management can be entitled and disrespectful depending on which leader is working that day, the hardest part of this job I would say is getting through the day.

Pros

profit sharing

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Management stomps on your head for the littlest things to keep you down would not recomend to anyone

Laborer/Operator (Current Employee) - Calgary, AB - 7 June 2023

No place to advance to.Minimal wage increase below cost of living increases.I am 60 Hard to get a job at this age.I have to take whatever they are dishing.Also they do not lay off. only fire,so no ei to look for another job

Pros

yearly bonus

Cons

donot look what you do.picks per hour only so it is a pigsty, stomp on you for everything main manager used to be a walmart boss

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Toxic

Area Coordinator (Former Employee) - Calgary, AB - 6 June 2023

Toxic place full of ignorant management who likes backstabbing people. Just kiss the behind of the top 2 in the upper management ( Calgary DC) and you will go places even if you know nothing.

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Great place to work!

Warehouse Associate (Former Employee) - Milton, ON - 1 June 2023

Had a great experience working with Princess Auto, had to stop working to due to a car accident but i worked at the warehouse for 4 years. Get environment, great staff and pay was decent.Also room to grow if you put in the work. Profit sharing was awesome as well.

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Stressful and waste of your time. Only work there if you don’t any other job.

Sales Associate (Former Employee) - Calgary, AB - 28 May 2023

What is the best part of working at the company?Nothing is good here. Wages are too low. Hard to survive with that income. What is the most stressful part about working at the company?They ask too much work than a person can handle. What is the work environment and culture like at the company?Like high school teenager’s bully culture. What is a typical day like for you at the company?Multi tasking and very stressful environment where I worked. Most of the managers don’t treat employees respectfully.

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Quick paced friendly environment

Night Receiver (Current Employee) - Calgary, AB - 26 May 2023

One of the few places I've worked that the values they claim to have are for the most part followed. It is a busy environment so there is always something to do, very rarely does a shift drag by.

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