Another great question! Over the last twelve months, Pomme has engaged their entire management team in a professional development program involving team and 1:1 coaching to support managers in meeting their goals, the goals of the company and creating a culture of coaching to provide feedback and manage for performance. The feedback based on this initiative has been overwhelmingly positive! Everyone involved found the experience to be incredibly meaningful and were grateful to be supported in improving their leadership and engaging their teams with new initiatives. Pomme is taking things to the next level- and the results are showing in team retention and store sales.
I asked them for feedback myself, because management did not deliver it otherwise. There was a binder in the grocery department where management wrote notes about important dates, new products, general behaviour of employees and tasks that were being done incorrectly.
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